VIVI logo

VIVI

by GoVivace · Since 2009
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorGoVivace
Year launched2009
StatusActive
Location7700 Falstaff Road, McLean, Virginia 22102, US
Countries servedGlobal
Languages1
Integrations3+
Free tier
Free trial
Contact salesYES

About VIVI

VIVI is a classroom technology platform from GoVivace that facilitates interactive learning. It provides screen sharing, remote control, and digital signage so educators can engage students effectively. VIVI supports a wide range of devices, allowing users to connect smoothly without needing additional hardware. The platform also includes tools for managing classroom media, promoting collaboration among students, and ensuring secure connections. With an intuitive interface, it ensures that both teachers and students can use it with ease. Key capabilities: screen sharing remote control digital signage device connectivity classroom management Best for: educators and institutions that need to promote interactive and collaborative learning environments.

VIVI by GoVivace is a versatile low-code/no-code application development platform designed to empower users of all technical skill levels to create custom business applications. Its primary goal is to simplify and democratize application development by offering a visual drag-and-drop interface and pre-built components that streamline the process. With features such as a visual workflow builder, data modeling capabilities, and integrations with various services, VIVI enables businesses to develop and deploy applications quickly across multiple platforms, including web, mobile, and desktop. This accessibility makes it an excellent choice for both small-scale projects and larger, enterprise-level applications. The platform’s user-friendly interface is a standout feature, making it particularly appealing to citizen developers and professionals alike. The drag-and-drop functionality is smooth and intuitive, providing clear visual cues and tooltips to guide users through the application design process. The visual workflow builder is especially noteworthy, as it allows users to map out complex application logic and visualize data flow with ease.

Pros & Cons

What users like
  • +• Improved Customer Experience: 24/7 availability, faster responses, personalized interactions, omnichannel support.
  • +• Increased Efficiency: Automates tasks, handles high volumes, provides data-driven insights.
  • +• Enhanced Brand Image: Improves customer satisfaction, projects a modern image.
  • +• Scalability: Easily adapts to growing customer demands.
What users flag
  • • Limited Complexity: May struggle with complex or nuanced inquiries.
  • • Technological Dependence: Relies on technology and may be susceptible to issues.
  • • Misunderstandings: Natural language processing can sometimes misinterpret user intent.
  • • Data Privacy Concerns: Requires careful consideration of data privacy and security.

Features

Key features

• Self-Service & Automated Call Routing
VIVI can handle many customer inquiries independently, reducing the need for human agents and automatically directing calls to the appropriate department.
• Multi-Language & Scalability
VIVI supports multiple languages and can handle a large volume of concurrent conversations, making it suitable for businesses with a global reach.
• 24/7 Availability & Improved Call Management
VIVI is available 24/7, ensuring customers can get assistance anytime. It also helps improve call management by providing features like call recording and transcription.

Additional features

• Integration with CRM, Call Recording
VIVI integrates with various CRM systems, allowing businesses to access customer data and improve customer relationships.
• Call Transcripts & Call Summary
VIVI provides call transcripts and summaries, which can be used for analysis and quality assurance.
• Consistent Service & Actionable Insights
VIVI provides consistent service across all channels and provides valuable insights into customer behavior.
• API integrations with third-party apps
VIVI can be integrated with other applications, such as e-commerce platforms, to provide a more seamless customer experience.
• No-Code Omnichannel Generative AI Voice & Chat
VIVI is a no-code platform, making it easy to build and deploy chatbots and voicebots without requiring any coding expertise.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
14
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇰🇷KRW🇲🇽MXN🇸🇬SGD

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