About Vivial
Vivial is a digital marketing platform from Thryv, Inc. that focuses on helping businesses grow their online presence. It provides tools for social media management, search engine improvement, and online reputation management so businesses can effectively engage with their target audience. Vivial includes features such as website development, performance analytics, and content creation, enabling users to track their marketing efforts and improve results over time. This platform is designed for small to medium-sized businesses that need to improve their visibility and attract new customers. Key capabilities: social media management SEO tools online reputation management website development performance analytics Best for: small to medium-sized businesses that need to increase their online engagement and visibility.
Thryv by Thryv, Inc. is an all-in-one marketing platform designed to help small businesses manage their customer relationships and streamline their operations. The software’s primary purpose is to provide a comprehensive suite of tools for marketing, customer management, and business operations. Key features include appointment scheduling, customer communication, social media management, and online reputation management. Thryv aims to be a one-stop solution for small businesses looking to enhance their marketing efforts and improve customer engagement. The user interface of Thryv is designed with simplicity and ease of use in mind. The dashboard is clean and intuitive, allowing users to navigate through various features without much hassle. The layout is straightforward, with clearly labeled sections and a logical flow that makes it easy for users to find what they need. Unique design elements, such as customizable widgets and drag-and-drop functionality, enhance the user experience by allowing users to tailor the interface to their specific needs. Overall, the interface is user-friendly and accessible, even for those who may not be tech-savvy.
Pros & Cons
- +1. Ease of use and implementation: Thryv is designed to be user-friendly, with a straightforward setup process.
- +2. Comprehensive features: The platform offers a wide range of features, including estimates, invoicing, and marketing tools, which may be advantageous compared to other software in the category.
- −1. Reporting limitations: The inability to pull reports for all customers due to line restrictions can be a hindrance for businesses needing comprehensive data analysis.
- −2. Lack of specific field: The absence of a "last date of purchase" field can limit marketing efforts targeting customers based on recent activity.
- −3. User experience: Some users have reported difficulties with Thryv's user interface and overall experience.
- −4. Focus on revenue generation: Concerns have been raised about Thryv's primary focus on generating revenue, which may impact the user experience or the company's responsiveness to customer needs.
Features
Key features
- 1. Communication
- Centralized inbox, Team Chat, phone and video calls, transcribed voicemail, webchat, free dedicated business line.
- 2. Customer Relationship Management (CRM)
- Manage customer information, contacts, and interactions.
- 3. Scheduling and Appointments
- Manage booking requests, appointments, and calendars.
- 4. Estimates and Invoices
- Create and send estimates and invoices.
- 5. Social Media Management
- Manage social media presence across platforms.
- 6. Online Presence
- Build and manage a professional website with enhanced local listings and online reputation management.
- 7. Marketing and Analytics
- Website heatmapping, track offline marketing campaigns, and get real-time insights.
- 8. Payments
- Accept digital payments through ThryvPay.
- 9. Teamwork and Productivity
- Collaborate effectively with team members through features like Team Chat and a centralized inbox.
- 10. Free Communication Tools
- Basic communication features like a centralized inbox, team chat, and phone calls are available for free.
Additional features
- 1. Centralized inbox
- 2. Team Chat
- 3. Phone and video calls
- 4. Transcribed voicemail
- 5. WebChat
- 6. Free Dedicated Business Line
- 7. Customer Database (CRM)
- 8. Scheduling & Calendars
- 9. Estimates & Invoices
- 10. Social Media Management
- 11. Documents & Files (mentioned but details not specified)
- 12. Online Listings & Reviews
- 13. Email & Text Message Marketing
- 14. Digital Payments (through ThryvPay)
- 15. Professionally Designed Website
- 16. Website Heatmapping (to analyze user behavior)
- 17. Enhanced Local Listings
- 18. Real-Time Analytics
- 19. Track Offline Marketing
- 20. Team Chat
- 21. Centralized Inbox
- 22. Centralized Inbox (limited functionality)
- 23. Team Chat (limited functionality)
- 24. Phone Calls (limited functionality)
- 25. Free Business Analytics Tool
- 26. Integrations with other tools (details not specified)
- 27. Mobile App (iOS and Android)
- 28. Customer Support (phone chat, email, online community, guides)
- 29. Security Features (not explicitly mentioned, but assumed)
- 30. Pricing is not readily available on the landing page.
- 31. There are limitations on free features. Upgraded plans offer more functionality for a fee.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Vivial
Vivial is a digital marketing platform from Thryv, Inc. that focuses on helping businesses grow their online presence. It provides tools for social media management, search engine improvement, and online reputation management so businesses can effectively engage with their target audience. Vivial includes features such as website development, performance analytics, and content creation, enabling users to track their marketing efforts and improve results over time. This platform is designed for small to medium-sized businesses that need to improve their visibility and attract new customers. Key capabilities: social media management SEO tools online reputation management website development performance analytics Best for: small to medium-sized businesses that need to increase their online engagement and visibility.
Vivial Details
Vivial's In-App Market Place
Does Vivial have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD ($), AUD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN ($)
Pros & Cons
- 1. Ease of use and implementation: Thryv is designed to be user-friendly, with a straightforward setup process.
- 2. Comprehensive features: The platform offers a wide range of features, including estimates, invoicing, and marketing tools, which may be advantageous compared to other software in the category.
- 1. Reporting limitations: The inability to pull reports for all customers due to line restrictions can be a hindrance for businesses needing comprehensive data analysis.
- 2. Lack of specific field: The absence of a "last date of purchase" field can limit marketing efforts targeting customers based on recent activity.
- 3. User experience: Some users have reported difficulties with Thryv's user interface and overall experience.
- 4. Focus on revenue generation: Concerns have been raised about Thryv's primary focus on generating revenue, which may impact the user experience or the company's responsiveness to customer needs.
Vivial's Support Options
Vivial's Alternatives
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