About Volo
Volo is a guest engagement software from Volo that provides touchscreen access to all of the amenities. It combines features like hassle-free reservations, spa and salon booking, and guest engagement tools so the guests can enjoy comfort at the touch of a button. Volo allows properties to improve guest use by offering easy access to services and amenities, which can lead to increased satisfaction and repeat visits. The platform also includes integrations with social media for improved communication. Key capabilities: touchscreen interface reservations management spa & salon booking guest feedback social media integration Best for: hospitality businesses that need to improve guest interactions and simplify amenities access.
Volo! emerges as a highly regarded guest engagement software, primarily for the hospitality and healthcare sectors. At its core, the software is an intuitive and comprehensive digital concierge, deployed on in-room tablets, typically iPads. This platform empowers guests and patients to seamlessly access a wide array of amenities and services, from browsing digital menus for in-room dining to requesting housekeeping, or connecting with the concierge for local recommendations. Its user-friendly interface is a significant highlight, consistently praised for its simplicity and ease of navigation, which makes it accessible to a broad audience, regardless of their technological proficiency. Furthermore, properties can easily customize the interface to match their unique brand identity, ensuring a cohesive and personalized experience that enhances guest satisfaction and contributes to a modern, high-tech ambiance. This focus on a smooth, delightful user experience positions Volo! as a powerful tool for improving guest service and creating a lasting positive impression. From an operational standpoint, Volo! is valued for its robust performance and reliable functionality.
Pros & Cons
- +Extremely user-friendly for both staff and guests.
- +Strong branding and customization options.
- +Enterprise-wide update feature saves significant time.
- +Push notifications create new upsell and engagement opportunities.
- +Proven adoption across hotels, recovery centers, and senior living facilities.
- −Limited details on integrations with hotel PMS/POS systems.
- −Reliant on iPads, which may increase hardware costs.
- −Multilingual support not clearly documented.
- −Pricing is not transparent.
- −Feature set is narrower compared to larger hospitality platforms like INTELITY (no advanced analytics/AI).
Features
Key features
- Tablet Concierge Platform
- Provides guests with iPad-based access to amenities and services.
- Push Notifications & Upsells
- Subtle promotion of offers, events, and services.
- Brand Customization
- Fully styled to reflect the hotel or facility’s branding.
- Enterprise-Wide Updates
- Update menus, services, and content across multiple properties instantly.
- Guest Communication
- Streamlined and intuitive two-way communication between staff and guests.
Additional features
- In-Room Dining Ordering
- Guests can browse menus and place meal orders directly from their iPad.
- Spa & Salon Bookings
- Allows guests to schedule spa or salon services seamlessly.
- Concierge Service Requests
- Guests can request services like valet, bag check, or transport through the platform.
- Local Restaurant Recommendations
- Provides curated suggestions for nearby dining experiences.
- Local Attraction Guides
- Offers information on hotspots, activities, and entertainment in the area.
- Event Calendar
- Displays hotel events, activities, and promotions for guests to explore.
- Push Notifications
- Sends timely offers, reminders, and service promotions directly to guest devices.
- Custom Branding & Styling
- Tailors the visual interface to reflect the hotel’s unique design and identity.
- Guest Amenity Browsing
- Allows guests to explore available hotel amenities and services.
- Enterprise-Wide Updates
- Streamlines management by pushing updates across multiple locations at once.
- iPad Compatibility
- Runs smoothly on iPads without the need for additional hardware.
- Simple Deployment
- Requires no complex integrations or IT-heavy workflows to implement.
- Real-Time Content Management
- Updates content instantly with just a few clicks for staff.
- Guest Feedback Touchpoint
- Provides a modern digital touchpoint that encourages guest engagement and satisfaction.
- Healthcare & Senior Living Support
- Adaptable for recovery centers, wellness facilities, and senior living communities.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Volo
Volo is a guest engagement software from Volo that provides touchscreen access to all of the amenities. It combines features like hassle-free reservations, spa and salon booking, and guest engagement tools so the guests can enjoy comfort at the touch of a button. Volo allows properties to improve guest use by offering easy access to services and amenities, which can lead to increased satisfaction and repeat visits. The platform also includes integrations with social media for improved communication. Key capabilities: touchscreen interface reservations management spa & salon booking guest feedback social media integration Best for: hospitality businesses that need to improve guest interactions and simplify amenities access.
Volo Details
Volo's In-App Market Place
Does Volo have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN (Mex$), SGD (S$), PHP (₱), KRW (₩), IDR (Rp)
Pros & Cons
- Extremely user-friendly for both staff and guests.
- Strong branding and customization options.
- Enterprise-wide update feature saves significant time.
- Push notifications create new upsell and engagement opportunities.
- Proven adoption across hotels, recovery centers, and senior living facilities.
- Limited details on integrations with hotel PMS/POS systems.
- Reliant on iPads, which may increase hardware costs.
- Multilingual support not clearly documented.
- Pricing is not transparent.
- Feature set is narrower compared to larger hospitality platforms like INTELITY (no advanced analytics/AI).
Volo's Support Options
Volo's Alternatives
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