About Volo
Volo is a guest engagement software from Volo that provides touchscreen access to all of the amenities. It combines features like hassle-free reservations, spa and salon booking, and guest engagement tools so the guests can enjoy comfort at the touch of a button. Volo allows properties to improve guest use by offering easy access to services and amenities, which can lead to increased satisfaction and repeat visits. The platform also includes integrations with social media for improved communication. Key capabilities: touchscreen interface reservations management spa & salon booking guest feedback social media integration Best for: hospitality businesses that need to improve guest interactions and simplify amenities access.
Volo! emerges as a highly regarded guest engagement software, primarily for the hospitality and healthcare sectors. At its core, the software is an intuitive and comprehensive digital concierge, deployed on in-room tablets, typically iPads. This platform empowers guests and patients to seamlessly access a wide array of amenities and services, from browsing digital menus for in-room dining to requesting housekeeping, or connecting with the concierge for local recommendations. Its user-friendly interface is a significant highlight, consistently praised for its simplicity and ease of navigation, which makes it accessible to a broad audience, regardless of their technological proficiency. Furthermore, properties can easily customize the interface to match their unique brand identity, ensuring a cohesive and personalized experience that enhances guest satisfaction and contributes to a modern, high-tech ambiance. This focus on a smooth, delightful user experience positions Volo! as a powerful tool for improving guest service and creating a lasting positive impression. From an operational standpoint, Volo! is valued for its robust performance and reliable functionality.
Pros & Cons
- Extremely user-friendly for both staff and guests.
- Strong branding and customization options.
- Enterprise-wide update feature saves significant time.
- Push notifications create new upsell and engagement opportunities.
- Proven adoption across hotels, recovery centers, and senior living facilities.
- Limited details on integrations with hotel PMS/POS systems.
- Reliant on iPads, which may increase hardware costs.
- Multilingual support not clearly documented.
- Pricing is not transparent.
- Feature set is narrower compared to larger hospitality platforms like INTELITY (no advanced analytics/AI).
Features
Key features
Provides guests with iPad-based access to amenities and services.
Subtle promotion of offers, events, and services.
Fully styled to reflect the hotel or facility’s branding.
Update menus, services, and content across multiple properties instantly.
Streamlined and intuitive two-way communication between staff and guests.
Additional features
Guests can browse menus and place meal orders directly from their iPad.
Allows guests to schedule spa or salon services seamlessly.
Guests can request services like valet, bag check, or transport through the platform.
Provides curated suggestions for nearby dining experiences.
Offers information on hotspots, activities, and entertainment in the area.
Displays hotel events, activities, and promotions for guests to explore.
Sends timely offers, reminders, and service promotions directly to guest devices.
Tailors the visual interface to reflect the hotel’s unique design and identity.
Allows guests to explore available hotel amenities and services.
Streamlines management by pushing updates across multiple locations at once.
Runs smoothly on iPads without the need for additional hardware.
Requires no complex integrations or IT-heavy workflows to implement.
Updates content instantly with just a few clicks for staff.
Provides a modern digital touchpoint that encourages guest engagement and satisfaction.
Adaptable for recovery centers, wellness facilities, and senior living communities.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Volo
Volo is a guest engagement software from Volo that provides touchscreen access to all of the amenities. It combines features like hassle-free reservations, spa and salon booking, and guest engagement tools so the guests can enjoy comfort at the touch of a button. Volo allows properties to improve guest use by offering easy access to services and amenities, which can lead to increased satisfaction and repeat visits. The platform also includes integrations with social media for improved communication. Key capabilities: touchscreen interface reservations management spa & salon booking guest feedback social media integration Best for: hospitality businesses that need to improve guest interactions and simplify amenities access.
Volo Details
Volo's In-App Market Place
Does Volo have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN (Mex$), SGD (S$), PHP (₱), KRW (₩), IDR (Rp)
Pros & Cons
- Extremely user-friendly for both staff and guests.
- Strong branding and customization options.
- Enterprise-wide update feature saves significant time.
- Push notifications create new upsell and engagement opportunities.
- Proven adoption across hotels, recovery centers, and senior living facilities.
- Limited details on integrations with hotel PMS/POS systems.
- Reliant on iPads, which may increase hardware costs.
- Multilingual support not clearly documented.
- Pricing is not transparent.
- Feature set is narrower compared to larger hospitality platforms like INTELITY (no advanced analytics/AI).
Volo's Support Options
Volo's Alternatives
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