Voxco logo

Voxco

by Discuss
No reviews yet
ActiveCloudOn-premise
Quick facts
VendorDiscuss
Year launchedN/A
StatusActive
Location1440 St. Catherine Street West Suite 900 Montreal, Quebec, H3G 1R8 CANADA
Countries servedN/A
Languages2
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About Voxco

Voxco is a multi-channel survey software platform for market research firms and corporate research teams. It supports online, phone (CATI), and mobile surveys, along with panel management and text analytics.

Voxco provides a comprehensive, all-in-one survey software platform tailored for market research companies and corporate research teams. It enables data collection through multiple channels, including online, CATI (phone), and mobile surveys, ensuring wide respondent reach. Key features include advanced logic, panel management, and integrated text analytics via its Ascribe platform for analyzing open-ended responses. The platform emphasizes security and compliance, supporting standards like GDPR and HIPAA, with both cloud and on-premise deployment options available. While Voxco offers a powerful suite of tools for complex research, pricing is not publicly listed and requires a direct sales inquiry. The company, now part of Discuss, provides expert support and training to help users maximize the platform's capabilities.

Pros & Cons

Pros
  • Supports multiple survey modes including online, CATI, and mobile.
  • Integrates powerful text analytics for open-ended responses via Ascribe.
  • Offers robust security and compliance features, including on-premise deployment.
  • Provides expert support and services for complex research projects.
  • Trusted by a majority of top market research firms.
Cons
  • Pricing is not publicly available and requires a sales quote.
  • The platform is geared towards complex research, which may be overkill for simple surveys.
  • The company is transitioning its brand to 'Discuss', which could be confusing.

Features

Key features

Multi-Channel Surveys

Deploy surveys across web (Voxco Online), phone (Voxco CATI), and mobile devices to reach diverse audiences.

Advanced Analytics

Turn survey data into reports and visualizations with cross-tabulations and user-friendly dashboards.

Text Analytics

Analyze open-ended responses using the integrated Ascribe platform, which features topic and sentiment analysis.

Panel Management

Manage respondent panels and portals for ongoing research projects.

Security & Compliance

Offers enterprise-grade security, with compliance for HIPAA, GDPR, TCPA, and SOC-2, and options for on-premise deployment.

Additional features

Dialer Integration

Includes a dialer for efficient computer-assisted telephone interviewing (CATI).

Audience Sourcing

Provides access to a sample of respondents for research studies.

No-Code Tools

Features intuitive, no-code interfaces for survey creation and data visualization.

Automated Workflows

Streamlines research processes to improve efficiency and reduce manual effort.

Customizable Dashboards

Track studies, ad-hoc surveys, and syndicated research in one place with customizable reporting dashboards.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Countries served
2
Interface languages
Billing currencies

Interface languages

EnglishFrench

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