Voyado Elevate logo

Voyado Elevate

by Voyado · Since 2005
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorVoyado
Year launched2005
StatusActive
LocationLumaparksvägen 9, Stockholm, Stockholm 120 31
Countries servedGlobal
Languages3
Integrations11+
Free tierNO
Free trialNO
Contact salesYES

About Voyado Elevate

Voyado Product Discovery is an AI-powered product search, recommendation and merchandising platform designed for retail and e-commerce businesses.

Voyado Product Discovery is an AI-powered product search, recommendation and merchandising platform designed for retail and e-commerce businesses. Its primary purpose is to help shoppers find relevant products more easily while increasing conversion rates, average order value, engagement and customer retention. Key features include agentic discovery through natural-language conversations, personalized search results, product recommendations, algorithmic merchandising, campaign and promotion ranking, and retail media advertising. The platform enriches search results using retail-specific context, including product variants such as size and colour, seasonal trends, product life cycles, real-time stock levels, customer preferences and merchandising strategies. Its interface provides retailers with control over product rankings, promotions and campaigns while automating routine merchandising decisions. The agentic discovery feature is designed to guide shoppers through conversational product searches, while recommendations support upselling and cross-selling across the shopping journey. Voyado uses an API-first architecture and offers pre-built integrations and open APIs to connect with existing e-commerce platforms and technology stacks. Its website reports promising results from customer implementations, including a 23.9% conversion-rate increase for Kronans Apotek, although results will vary by retailer.

Pros & Cons

Pros
  • Easy customer segmentation and targeting of relevant audience groups.
  • Simple newsletter creation with automatic price updates before sending.
  • Efficient behavior-based automation flows for customer journeys.
  • Intuitive and user-friendly interface requiring minimal training.
  • Valuable customer insights through advanced segmentation capabilities.
Cons
  • Difficult to modify existing automated flows without losing historical data and statistics.
  • Reporting system can feel overwhelming and complex to navigate.
  • Some workflows could be more seamless and user-friendly.
  • Lacks features needed to function as a complete CRM platform.

Features

Key features

Agentic Discovery

Allows shoppers to search through natural conversation using their own words without language barriers, driving higher add-to-cart rates and engagement.

Built-In Retail Context Intelligence

Enriches search queries using built-in retail understanding of product variants, seasonal life cycles, real-time stock levels, and historical performance metrics.

Context-Aware Personalization

Automatically tailors search results and product recommendations in real time based on individual shopper profiles and behavior.

Algorithmic Merchandising

Automatically manages product rankings, promotions, and multi-market campaigns while giving merchandisers targeted manual override capabilities.

Embedded Retail Media

Enables businesses to untap new revenue streams by serving relevant, targeted sponsored ads alongside natural search results.

Additional features

Agentic Discovery

Guides shoppers through natural, conversational queries without language barriers to deliver precise product matches.

Built-In Retail Context Intelligence

Uses native retail knowledge to interpret product variants, colors, sizes, seasonality, life cycles, and stock availability during searches.

Real-Time Customer Personalization

Dynamically adjusts search outputs, rankings, and item suggestions according to individual shopper context and behavior.

Algorithmic Merchandising

Automatically handles product ranking, promotion execution, and campaign alignment across international markets.

Context-Driven Product Recommendations

Delivers personalized upsell and cross-sell suggestions across storefront touchpoints to improve conversion and order value.

Embedded Retail Media

Serves contextually relevant sponsored advertisements to unlock additional business revenue streams.

Omnichannel Search Consistency

Maintains identical search result quality, ranking rules, and product recommendations across every sales channel.

API-First Architecture

Integrates seamlessly into existing enterprise tech stacks via open APIs and pre-built software connectors.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
3
Interface languages
15
Billing currencies

Interface languages

EnglishGermanDutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇮🇳INR🇨🇳CNY🇨🇭CHF🇲🇽MXN🇸🇬SGD🇭🇰HKD🇸🇪SEK🇳🇿NZD🇺🇸USD

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