About Voyc
voyc.ai is a powerful AI-driven conversation intelligence platform tailored primarily for regulated industries like financial services.
Voyc Details
Vendor
Voyc AI
Year Launched
2018
Location
Amsterdam, Netherlands
Deployment
cloud, web browser
Training Options
documentation, videos, live online, demo
Countries Served
United Kingdom, United States, Netherlands, South Africa
Languages
English, French, Dutch
Users
Compliance officers, QA analysts, Call center managers, Financial service providers
Industries Served
Financial Services, Insurance, Banking, Debt Collection, Lending
Tags
Speech Analytics, RegTech, Compliance Monitoring, Call Center Software
Voyc's In-App Market Place
Does Voyc have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
EUR
Pros & Cons
- Analyzes all conversations instead of samples, improving compliance accuracy significantly.
- Strong AI-driven insights help identify risks and improve agent performance effectively.
- Designed specifically for regulated industries, ensuring relevant and practical compliance features.
- Reduces manual workload for QA and compliance teams through intelligent automation tools.
- Requires integration with existing systems, which may be complex for some teams.
- Limited publicly available information about full feature depth and customization options.
- May require training to fully understand and utilize advanced analytics capabilities effectively.
- No built-in marketplace or extensions ecosystem for expanding functionality easily.