Vuforia Chalk logo
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Software Status:Active

About Vuforia Chalk

Vuforia Chalk is an AR remote assistance software from PTC that helps technicians and experts collaborate effectively. It combines real-time video, augmented reality annotations, and remote sharing, so teams can solve issues faster and more effectively. This tool allows users to see the same view as their remote colleagues, making it easier to troubleshoot problems and provide guidance. Vuforia Chalk is designed to bridge the gap between on-site technicians and remote experts, facilitating knowledge transfer and improving service quality. Key capabilities: real-time video augmented reality annotations remote sharing collaboration tools user-friendly interface Best for: technicians and experts who need efficient remote assistance and guidance during technical challenges.

Vuforia Chalk Details

Vendor
PTC
Year Launched
1985
Location
PTC Headquarters 121 Seaport Blvd, Boston, Massachusetts 02210, US
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Japanese, Chinese (Simplified), Chinese (Traditional), Korean, Portuguese, Dutch, Russian, Turkish, Arabic, Swedish, Danish, Norwegian, Finnish, Polish, Hungarian, Czech
Users
Expert Technicians, Customer Support Representatives, Field Service Engineers, Remote Support Specialists
Industries Served
Manufacturing, Construction, Retail, Field Service, Automotive, Aerospace
Tags
Collaboration

Vuforia Chalk's In-App Market Place

Does Vuforia Chalk have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), CNY (¥), INR (₹)

Pros & Cons

  • consolidates various communication methods, facilitating real-time problem-solving.
  • Automation features and streamlined communication reduce downtime and accelerate service resolution.
  • Mobile-first design empowers field technicians with on-the-go access to critical information and support.
  • prioritizes data security and compliance, ensuring that sensitive information is protected.
  • Implementing a new communication platform may require training and adaptation for users.
  • Anytime a new software is implemented, there is a possibility of a learning curve.
  • Field service often occurs in locations with poor connectivity.

Vuforia Chalk's Support Options

Chatbot

Available

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