Waseel HIS logo

Waseel HIS

by Waseel · Since 2003
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Active1+ countries
Quick facts
VendorWaseel
Year launched2003
StatusActive
LocationWaseel Building Next to MBC building, Makkah Al Mukarramah branch road, Riyadh 11372 Saudi Arabia
Countries served1+
Languages2
Integrations
Free tier
Free trial
Contact sales

About Waseel HIS

Waseel HIS is a healthcare information system software from Waseel Technologies [designed for managing patient data and healthcare operations]. It combines electronic health records, appointment scheduling, and billing management so healthcare providers can efficiently handle patient interactions and administrative tasks. The software supports clinical decision-making with data analytics and reporting features. Waseel HIS also includes patient engagement tools to improve communication with patients and facilitate access to personal health information. Key capabilities: electronic health records appointment scheduling billing management data analytics patient engagement Best for: healthcare organizations that need a comprehensive solution for patient management and operational efficiency.

Waseel HIS is an enterprise-grade hospital information system developed by Waseel, a long-established HealthTech provider in Saudi Arabia, designed to unify clinical, administrative, and financial operations within high-volume healthcare environments. The platform combines dynamic electronic medical records, revenue cycle management, and pharmacy benefit management into a single, paperless ecosystem that supports patient-centered care while addressing complex insurance and regulatory requirements. Its interface prioritizes operational efficiency, offering dashboard-driven visibility into patient flow, bed occupancy, and billing status, though its depth means clinical and administrative users may experience a noticeable learning curve. This is partially offset by role-specific modules for doctors, nurses, lab staff, and pharmacists, as well as the Dawy mobile app, which delivers a simpler, more modern experience for patients managing appointments and records. Waseel HIS stands out for its strong localization, particularly its real-time NPHIES integration, which significantly reduces insurance claim rejections, and its PBM validation engine that checks prescription eligibility before dispensing. The system also integrates seamlessly with diagnostic equipment and external lab and radiology systems, ensuring clinical data flows directly into patient records.

Pros & Cons

What users like
  • +The platform embeds Saudi healthcare compliance requirements, including CHI, Zatca, and NPHIES, directly into core workflows
  • +A unified ecosystem replaces separate RCM, EMR, and PBM systems with a single integrated solution
  • +Automated insurance workflows dramatically shorten the time between claim submission and payer approval
What users flag
  • Mobile tools for clinicians are functional but feel less modern compared to the polished patient-facing application
  • Pricing information is not publicly available

Features

Key features

Dawy Mobile App
Provides patients with a user-friendly platform for online appointment booking, medical record access, and real-time communication with doctors.
PBM Validation
Features a high-performance Pharmacy Benefit Management engine that ensures real-time insurance validation and formulary compliance at the point of sale.
Dynamic EHR & Analytics
Revolutionizes information management by combining flexible electronic health records with robust analytics to drive data-driven clinical decisions.
NPHIES Integration
Offers a specialized "Waseel Connect" bridge for seamless, real-time connectivity with the National Public Health Information Exchange System (NPHIES) in Saudi Arabia.
Medical Equipment Integration
Connects directly with clinical hardware and systems like PACS or vital sign monitors to ensure an automated, error-free flow of diagnostic data.

Additional features

Appointment Module
Streamlines the scheduling process, reducing patient wait times and optimizing doctor availability.
Registration Module
Centralizes patient demographic information and insurance details for quick intake and identification.
Billing Module
Integrates directly with clinical services to automate invoicing and manage patient shares or insurance payouts.
EMR Module
Serves as a dynamic repository for all patient health data, including medical history, allergies, and treatment plans.
Reports Module
Generates comprehensive operational and financial analytics to help management monitor hospital performance.
Inventory Module
Tracks medical and non-medical stock levels with automated alerts for reordering and expiry monitoring.
Insurance Module
Manages complex payer contracts and facilitates real-time eligibility verification and electronic claim submission.
Financial Module
Oversees the organization’s general ledger, revenue cycles, and expense tracking for better fiscal control.
Pharmacy Module
Handles medication dispensing, stock tracking, and integrated billing while ensuring pharmacy benefit compliance.
Lab Module
Automates laboratory workflows from sample collection and tracking to the electronic delivery of test results.
Radiology Module
Manages imaging appointments and integrates with PACS for the digital viewing and storage of X-rays and scans.
Dawy Mobile App
Empowers patients to manage their own healthcare journey through telephonic consultations and digital appointment booking.
SMS Integration
Enables the automated sending of appointment reminders and health alerts through specific third-party vendors.
PBM Validation
Uses advanced algorithms to validate prescriptions against insurance rules, reducing claim rejections and over-treatment.
Medical Equipment Integration
Facilitates the automated upload of vital signs and imaging data directly into the patient's electronic record.
Analytics & Business Intelligence
Provides real-time insights into patient data and operational trends to enhance strategic decision-making.

Pricing

Free trial
Free version
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Countries & Languages

1
Countries served
2
Interface languages
12
Billing currencies

Available in

Saudi Arabia

Interface languages

EnglishArabic

Billing currencies

🇦🇪AED🇺🇸USD🇪🇺EUR🇬🇧GBP🇮🇳INR🇸🇦SARQARKWDJODBHDOMR🇪🇬EGP

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