Waterstreet FMS logo

Waterstreet FMS

by Waterstreet · Since 1997
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ActiveAvailable globallyCloud
Quick facts
VendorWaterstreet
Year launched1997
StatusActive
Location408-55 Water Street, Vancouver, BC V6B 1A1, CA
Countries servedGlobal
Languages7
Integrations
Free tier
Free trial
Contact salesYES

About Waterstreet FMS

Waterstreet FMS is a fleet management software from Waterstreet that provides solutions for managing transportation and logistics operations. It includes features such as route improvement, vehicle tracking, and maintenance scheduling so users can manage their fleet effectively. This software supports real-time updates and reporting, allowing fleet managers to make informed decisions based on current data. Waterstreet FMS is designed to improve operational efficiency and reduce costs associated with fleet management. Key capabilities: route improvement vehicle tracking maintenance scheduling reporting tools user-friendly interface Best for: logistics managers and fleet operators that need to oversee and coordinate fleet activities efficiently.

WATERSTREET FMS by Waterstreet is a franchise management solution designed to centralize franchise operations, improve consistency across outlets, and provide franchisors with clear operational and financial visibility. Its primary purpose is to streamline onboarding, compliance, document distribution, performance monitoring, and communication between franchisors and franchisees. Core features typically include a franchisee portal, document and asset libraries, task and checklist automation, KPI dashboards, reporting tools, and audit trails aimed at preserving brand standards and accelerating decision-making. The user interface is practical and role-aware, offering separate views for executives, regional managers, and franchise operators. Dashboards present high-level KPIs while operational screens focus on actionable items such as overdue tasks, compliance exceptions, and recent communications. Navigation is straightforward with a left-hand module menu, search bar, and contextual help. The design favors clarity over embellishment, which reduces training time for nontechnical franchisees and helps surface priority items quickly during busy operations. Functionality covers the end-to-end franchise lifecycle: prospect tracking, standardized onboarding checklists, centralized document versioning, training and certification tracking, task automation with reminders, and customizable reporting.

Pros & Cons

What users like
  • +Perfectly tailored for field service companies, proven by over two million booked jobs.
  • +Provides franchisees with essential tools for managing core operations like billing and scheduling.
  • +Includes dedicated prospect sales management to assist the franchisor in network expansion.
  • +The company offers 24-hour support for immediate technical assistance needs.
  • +The platform can be easily tailored to fit unique franchise system operational requirements.
What users flag
  • The platform is specifically designed for field services, potentially excluding other franchise models.
  • Does not explicitly mention royalty collection or general financial ledger features.
  • The cost of the software packages is not disclosed in the introductory material.
  • The nature of the available integrations is not specified in the text.
  • Primary technical support is available by phone, with email as a secondary option.

Features

Key features

Field Service Job Management Core
The software's primary strength is handling the complete lifecycle of field service jobs, including estimating, work order management, scheduling, billing, and payment processing.
Franchise Sales & Prospect Management
Includes a dedicated tool for prospect sales management specifically designed to assist the franchisor in marketing and growing the franchise network.
Franchisor Communication and Brand Control
Streamlines communication with franchisees to effectively maintain brand consistency and provide essential operational guidance.
Franchisee "Template for Success"
Provides franchisees with a predefined Template for Success and an effective toolkit to manage their day-to-day business operations.
Mobile Field Service Readiness
Built with key capabilities for mobile franchise management necessary for field service teams who are always on the go.
Customization and Integration
Offers an out-of-the-box system that can be tailored to specific franchise needs and supports integrations for customized workflows.

Additional features

Brand Maintenance
Tools designed to help the franchisor maintain and guide brand-compliant operations.
Prospect Sales Management Tool
Helps in the marketing and sales process to find suitable new franchisees.
Franchisee Template for Success
Provides a structured operational blueprint to guide franchisee business management.
Franchisee Business Toolkit
Offers an effective set of tools for franchisees to manage daily operations.
Customer Management
Allows franchisees to effectively manage their local customer base information.
Job Estimating
Features tools for franchisees to create accurate estimates for field service work.
Work Order Management
Manages the creation, status, and tracking of service work orders.
Job Scheduling
Provides efficient tools for scheduling field service teams and appointments.
Job Billing
Handles the process of invoicing and billing for completed services.
Payment Processing
Manages the collection and processing of customer payments.
Out-of-the-Box Software
Provides a ready-to-use franchise management system baseline.
Software Tailoring/Customization
Allows the software to be adapted to specific franchise system requirements.
Integrations
Supports the necessary integrations for customizing workflows and connecting with other tools.
24-Hour Technical Support
Provides round-the-clock technical assistance via a dedicated phone number.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
7
Interface languages
12
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇮🇳INR🇨🇳CNY🇷🇺RUB🇧🇷BRL🇲🇽MXN

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