About Westhill
A digital managed repair platform connecting insurance carriers, homeowners, and contractors.
Westhill is a digital managed repair platform designed to simplify the home restoration process for homeowners after an insurance claim. It acts as a marketplace and coordination tool, connecting policyholders with a network of vetted contractors and their insurance carriers. The platform's core function is to replace the often stressful, manual process of finding contractors and managing repairs with a streamlined, transparent digital experience. Users can select contractors, manage project schedules, and communicate with all stakeholders in real-time. The service is offered through partnerships with insurance carriers and is free for policyholders. Westhill focuses on improving customer satisfaction for insurers while providing contractors with a source of qualified, high-value jobs. The platform does not publish pricing, as its business model is based on carrier partnerships and a percentage fee from completed contractor jobs.
Pros & Cons
- Streamlines the complex home repair process for policyholders after a claim.
- Provides access to a network of pre-vetted and qualified contractors.
- Offers a transparent, real-time platform for tracking project progress and communication.
- The service is offered at no cost to the homeowner/policyholder.
- Includes a 5-year workmanship warranty on completed repairs.
- The service is only available if your insurance carrier partners with Westhill.
- The platform is a marketplace and facilitator; the quality of the repair work ultimately depends on the individual contractor chosen.
- No pricing information is publicly available for carriers or contractors.
Features
Key features
Connects homeowners with a network of vetted, qualified, and insured contractors for their specific repair project.
Allows users to manage, track, and view the status of their home restoration project, and communicate with all parties in one place.
Provides real-time communication and project updates to homeowners, carriers, and contractors.
Facilitates receiving estimates, coordinating approvals, and managing the scope of work for repairs.
Designed to improve the policyholder experience during a claim by offering a transparent, concierge-style service.
Additional features
Contractors are selected based on experience, reputation, licensing, insurance, and background checks.
Offers a 5-year workmanship warranty on repairs, with some partners providing longer or lifetime warranties.
A customer experience team is available via chat, phone, or email to assist with projects.
Partners with insurance carriers to offer the platform as a service to their policyholders, aiming to increase satisfaction and reduce costs.
Provides data on customer satisfaction (NPS), cycle times, and cost savings for insurance partners.
Pricing
Countries & Languages
Interface languages
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About Westhill
A digital managed repair platform connecting insurance carriers, homeowners, and contractors.
Westhill Details
Westhill's In-App Market Place
Does Westhill have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Pros & Cons
- Streamlines the complex home repair process for policyholders after a claim.
- Provides access to a network of pre-vetted and qualified contractors.
- Offers a transparent, real-time platform for tracking project progress and communication.
- The service is offered at no cost to the homeowner/policyholder.
- Includes a 5-year workmanship warranty on completed repairs.
- The service is only available if your insurance carrier partners with Westhill.
- The platform is a marketplace and facilitator; the quality of the repair work ultimately depends on the individual contractor chosen.
- No pricing information is publicly available for carriers or contractors.
Westhill's Support Options
Email Address
info@westhillglobal.comContact
678 888 3755Westhill's Alternatives
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