About Westhill
A digital managed repair platform connecting insurance carriers, homeowners, and contractors.
Westhill is a cloud-based managed repair platform that connects insurance carriers, homeowners, and vetted contractors to simplify and digitize the home repair process following property insurance claims. Its primary purpose is to eliminate the complexity of coordinating repairs by helping homeowners find qualified contractors, obtain fair and quality-reviewed estimates, and monitor every stage of a repair project through a centralized platform. The solution is designed to improve collaboration among all stakeholders by providing real-time project tracking, streamlined communication, and a fully digital workflow that enhances transparency and efficiency throughout the repair lifecycle. Westhill emphasizes ease of use by replacing manual coordination with an intuitive digital experience, enabling insurance carriers to deliver a better claims experience while helping contractors access qualified repair opportunities with high close rates. The platform is delivered as a cloud-based, web-based solution that supports remote access and real-time collaboration. Its key strengths include a specialized focus on insurance-related home repairs, an integrated network of vetted contractors, quality-reviewed estimates, and end-to-end project visibility.
Pros & Cons
- Streamlines the complex home repair process for policyholders after a claim.
- Provides access to a network of pre-vetted and qualified contractors.
- Offers a transparent, real-time platform for tracking project progress and communication.
- The service is offered at no cost to the homeowner/policyholder.
- Includes a 5-year workmanship warranty on completed repairs.
- The service is only available if your insurance carrier partners with Westhill.
- The platform is a marketplace and facilitator; the quality of the repair work ultimately depends on the individual contractor chosen.
- No pricing information is publicly available for carriers or contractors.
Features
Key features
Connects homeowners with a network of vetted, qualified, and insured contractors for their specific repair project.
Allows users to manage, track, and view the status of their home restoration project, and communicate with all parties in one place.
Provides real-time communication and project updates to homeowners, carriers, and contractors.
Facilitates receiving estimates, coordinating approvals, and managing the scope of work for repairs.
Designed to improve the policyholder experience during a claim by offering a transparent, concierge-style service.
Additional features
Contractors are selected based on experience, reputation, licensing, insurance, and background checks.
Offers a 5-year workmanship warranty on repairs, with some partners providing longer or lifetime warranties.
A customer experience team is available via chat, phone, or email to assist with projects.
Partners with insurance carriers to offer the platform as a service to their policyholders, aiming to increase satisfaction and reduce costs.
Provides data on customer satisfaction (NPS), cycle times, and cost savings for insurance partners.
Provides live updates and status tracking for policyholders throughout the repair lifecycle.
Connects carrier claim operations directly into a managed network of contractors.
Streamlines customer acquisition for contractors by delivering qualified, high-converting repair jobs.
Facilitates transparent information sharing and scope management across policyholders, carriers, and contractors.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Westhill
A digital managed repair platform connecting insurance carriers, homeowners, and contractors.
Westhill Details
Westhill's In-App Market Place
Does Westhill have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD
Pros & Cons
- Streamlines the complex home repair process for policyholders after a claim.
- Provides access to a network of pre-vetted and qualified contractors.
- Offers a transparent, real-time platform for tracking project progress and communication.
- The service is offered at no cost to the homeowner/policyholder.
- Includes a 5-year workmanship warranty on completed repairs.
- The service is only available if your insurance carrier partners with Westhill.
- The platform is a marketplace and facilitator; the quality of the repair work ultimately depends on the individual contractor chosen.
- No pricing information is publicly available for carriers or contractors.
Westhill's Support Options
Email Address
info@westhillglobal.comContact
678-888-3755Westhill's Alternatives
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