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Software Status:Active

About WhatYa

WhatYa is a collaboration software from Solairo that supports remote team communication and project management. It combines tools for messaging, file sharing, and task tracking so teams can coordinate effectively. With features such as video conferencing, document collaboration, and real-time updates, WhatYa helps improve productivity among distributed teams. The platform is designed to facilitate engagement and organization, allowing users to stay connected regardless of location. Key capabilities: messaging video conferencing task management file sharing real-time updates Best for: remote teams that need to manage projects and communicate efficiently.

WhatYa Details

Vendor
Solairo
Year Launched
2017
Location
Shinagawa City, Japan
Deployment
cloud
Training Options
documentation, videos
Countries Served
All Countries
Languages
English, Japanese
Users
E-commerce managers, Customer service representatives, Sales managers, Marketing professionals, CRM managers, Business analysts, Customer experience specialists
Industries Served
E-commerce, Retail, Automotive, Fashion, Electronics, Health & Beauty, Home Goods, Food & Beverage
Tags
Chatbot, WhatYa

WhatYa's In-App Market Place

Does WhatYa have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), AED (د.إ)

Pros & Cons

  • Hybrid chat service combining AI and manned operators.
  • Scenario-based chatbot responses for efficient customer service.
  • Seamless integration with e-commerce platforms (e.g., Futureshop).
  • Ability to link with CRM tools and customer information for personalization.
  • No need to modify EC site or CMS for implementation.
  • Increased conversion rates (CVR) through automatic website improvements.
  • Provides substantial support during implementation and post-operation.
  • Pricing details not explicitly available.
  • Setup time can vary, potentially taking up to one month.
  • Limited information on detailed performance metrics.
  • Lack of transparency on specific customer service resources or outsourcing options.

WhatYa's Support Options

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