Whippy

Ability to pre-write and schedule messages for future delivery, along with using saved templates for consistent, quick responses.

Features that allow team members to assign, comment on, and track message threads internally to ensure accountability and faster response times.

Dedicated applications for working remotely and integrating functionality directly into the browser workflow.

Monitors link clicks within messages and provides comprehensive reporting on campaign performance, usage, and team efficiency.

Tools for managing large volumes of messages and contacts, including detailed filtering capabilities.

Basic CRM capabilities for managing contact lists, tags, and custom data objects.

Core capability for sending mass messages with segmentation and personalization.

Visual tools and pre-built templates for creating and deploying basic or multi-step automated sequences.

AI features that automatically handle common questions, freeing up human agents.

Provides developer tools for advanced, custom integrations and data synchronization.

Capability for the AI agent to initiate calls (outbound) or receive them (inbound) for various business processes (e.g., interviews).

Tools for configuring the behavior, script, and rules of the AI voice agent without coding.

Directs calls to the appropriate human or AI agent based on predefined rules.

Automatically records and transcribes all AI-handled calls for quality assurance and record-keeping.

AI processes the call data to provide concise summaries, assess caller sentiment, and grade call outcomes.

AI agents can schedule appointments directly during the call.

The AI can access a predefined knowledge base to answer complex questions during the voice interaction.

Features to maximize outbound call efficiency.