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About WhosOn

WhosOn is a live chat software from Parker Software that provides advanced live chat and AI technology for enterprise businesses. It combines AI Features, Multi Platform support, Engagement tools, Help Desk functionality, and Analytics so enterprises can manage customer interactions effectively. WhosOn allows organizations to engage customers across multiple channels, ensuring a cohesive communication use. The platform includes sophisticated tools designed to assist teams in delivering customer support. Additionally, it adheres to security and compliance standards, making it suitable for businesses with strict regulatory requirements. Key capabilities: AI Features Multi Platform Engagement Help Desk Analytics Best for: enterprise businesses that need effective live chat solutions to improve customer engagement and support operations.

WhosOn Details

Vendor
Parker Software
Year Launched
2003
Location
Prospect Way, Stoke-on-Trent, Staffordshire ST8 7PL, GB
Deployment
cloud, ios
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English
Users
Administrator, Sales Representative, Customer Support Agent, IT Manager
Industries Served
Healthcare, Education, Finance, Retail, Technology, Manufacturing, Hospitality, E-commerce, Real Estate, Telecommunications, Government, Transportation
Tags
Live Chat Software, Internet Visitor Tracking & Engaging, Email Automation Software, Business Process Automation Software, Microsoft Dynamics Live Chat Integration, ChatGPT, ChatBots, and On Premises

WhosOn's In-App Market Place

Does WhosOn have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), HKD (HK$), SGD (S$), CHF (CHF), SEK (kr), NOK (kr), DKK (kr), PHP (₱), MXN (Mex$), ZAR (R), BRL (R$), RUB (₽)

Pros & Cons

  • Comprehensive suite of features tailored for enterprise needs.
  • Robust security measures ensuring data protection and compliance.
  • Flexible deployment options including on-premises and cloud solutions.
  • Advanced AI tools enhancing agent efficiency and customer experience.
  • Customizable to fit specific business requirements.
  • Pricing may be higher compared to other live chat solutions.
  • Implementation may require technical expertise.
  • Some advanced features may require additional customization.
  • Limited information on support for non-English languages.
  • May require dedicated resources for optimal utilization.

WhosOn's Support Options

Chatbot

Available

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