Wildix

Additional features

Virtual Numbers

A virtual number is a phone number that isn't tied to a specific physical location. It can be used to route calls to any phone, anywhere in the world. This is ideal for businesses that want to establish a local presence in multiple areas without the need for physical offices.

Call Forwarding

Call forwarding allows you to redirect incoming calls to another phone number. This can be useful for forwarding calls to your mobile phone, home phone, or another office number. You can set up specific forwarding rules based on time of day, caller ID, or other criteria.

Call Recording

Call recording allows you to record incoming and outgoing calls. This can be useful for training purposes, quality assurance, or legal documentation.

Virtual Receptionist

A virtual receptionist is an automated system that can answer calls on your behalf. It can provide information, route calls to the appropriate department or agent, and take messages.

IVR (Interactive Voice Response)

An IVR is an automated phone system that interacts with callers using voice and touch-tone input. It can be used to route calls, provide information, and collect data.

Voicemail to Email

Voicemail to email is a feature that allows you to receive voicemails as email attachments. This can be convenient for checking messages on your computer or mobile device.

Call Delivery Assurance

Call delivery assurance ensures that calls are delivered to the intended recipient. It can be used to prevent calls from going to voicemail and to ensure that calls are routed to the correct person.

Call Director

A call director is a system that allows you to route incoming calls to different destinations based on various criteria, such as the caller ID, time of day, or the caller's input.

3-Way Calling

3-way calling allows you to add a third party to an existing call. This can be useful for conference calls or for consulting with a colleague during a customer call.

Call Waiting

Call waiting allows you to be notified of a second incoming call while you are already on a call. You can then choose to answer the second call or put the first call on hold.

Call Transfer

Call transfer allows you to transfer an active call to another phone number. You can choose to consult with the recipient before transferring the call or transfer the call directly.

Caller ID

Caller ID displays the phone number of the incoming caller on your phone's screen. This can be helpful for identifying callers and deciding whether to answer the call.