Wisetail LMS logo

Wisetail LMS

by Wisetail · Since 2008
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorWisetail
Year launched2008
StatusActive
Location117 East Oak St, Suite 2A Bozeman, MT 59715
Countries servedGlobal
Languages7
Integrations9+
Free tier
Free trial
Contact salesYES

About Wisetail LMS

Wisetail LMS is a learning management system from Wisetail that focuses on training and development. It provides features such as course management, reporting and analytics, and user engagement tools so organizations can effectively manage their training programs. The platform supports multimedia content delivery and allows for custom branding to align with corporate identity. Additionally, it includes mobile access so learners can engage with content anytime and anywhere. Key capabilities: course management reporting and analytics user engagement tools multimedia content support mobile access Best for: organizations and businesses that need a comprehensive solution for employee training and development.

Wisetail is a robust all-in-one Learning and Operations platform designed for dispersed, frontline teams in sectors like retail and hospitality. Its primary purpose is to centralize digital learning, operational procedures, and accountability. Key features include highly engaging gamification, social learning tools, and the distinctive OnTrack Checklists for operational compliance. The system is deployed as a SaaS/Cloud solution, with mobile-first accessibility and offline features supporting Windows, Mac, Android, and iOS devices. The platform boasts a highly intuitive and customizable user interface, consistently rated well for ease of use and branded experience. Performance is reliable, ensuring efficient content delivery to millions of learners. Integration is a strength, leveraging an Open API and SAML 2.0 SSO to connect seamlessly with major HRIS systems like ADP and Workday. Customer support is considered exceptional, offering dedicated account reps and resources like "The Drop." Pricing is based on a custom subscription model tailored to the client’s size and needs; interested parties must contact Wisetail directly for a quote. Pros include outstanding support, high user engagement, and the operational checklists.

Pros & Cons

What users like
  • +Provides a highly flexible and mobile-first platform, allowing users to access learning materials and SOPs anytime, anywhere.
  • +Enables individualized learning paths tailored to employee roles, career goals, and organizational needs.
  • +Offers exceptional customer service and dedicated support teams that are responsive and knowledgeable during implementation and usage.
  • +Simplifies onboarding and ongoing training processes, especially for fast-growing multi-brand and franchise organizations.
  • +Promotes strong user engagement with built-in tools like OnTrack checklists and Drive content management.
What users flag
  • Customer service response times can sometimes be slow, leading to delayed issue resolution for troubleshooting requests.
  • System updates and feature rollouts are not always timely, leaving some clients with outdated functionality.
  • Limited visibility or transparency in pricing, requiring direct contact with sales for quotes.
  • Lacks an integrated chatbot or real-time live chat support option for immediate assistance.
  • Some users report occasional challenges with the speed and accessibility of customer support portals.
  • The user interface can feel less modern compared to newer LMS competitors in certain areas.

Features

Key features

Learning Management / LXP
Enables tailored onboarding, social learning, and gamified training experiences for employees.
Drive (Content Management)
A mobile-first library that keeps SOPs, videos, and job aids organized and accessible in real-time.
OnTrack Checklists
Provides digital checklists to streamline operations, boost accountability, and ensure compliance.
AI-Assisted Learning Tools
Supports AI-powered video content creation and adaptive learning delivery.
Open API & Integrations
Connects with HRIS, payroll, BI, and authentication systems for seamless data flow.
Reporting & Analytics
Offers compliance tracking, scheduled reporting, and performance insights.
Mobile-First Design
Optimized for frontline employees, ensuring access to training and updates anywhere.
Community & Engagement Tools
Encourages social learning, user contributions, and team collaboration.

Additional features

Learning Management System (LMS)
Manages courses, enrollments, compliance tracking, and certifications.
Learning Experience Platform (LXP)
Delivers personalized, interactive learning with social and gamified elements.
Drive Content Hub
Stores and updates training materials, SOPs, and job aids in one centralized mobile-first space.
OnTrack Checklist Module
Allows creation and tracking of daily operational checklists for compliance and accountability.
AI-Driven Learning Tools
Automates video creation and content personalization to enhance learner engagement.
Reporting & Compliance Dashboards
Generates detailed reports on progress, completions, and productivity metrics.
Role-Based Permissions
Controls user access levels for secure and structured content management.
Integrations & APIs
Connects to BambooHR, Paycom, Dayforce, Power BI, Tableau, and ServSafe for data synchronization.
SFTP & Custom Data Delivery
Enables automated data exports and custom reporting schedules.
Single Sign-On (SSO)
Supports SAML 2.0 authentication for secure, unified login experiences.
Social Learning & Community Tools
Promotes peer learning and engagement through The Drop community.
Gamification Elements
Encourages participation through challenges, points, and leaderboards.
Mobile Accessibility
Offers responsive access on smartphones and tablets for field and frontline workers.
Content Version Control
Syncs updates instantly across users to ensure everyone has the latest information.
Knowledge Base & Release Notes
Provides technical documentation and platform update details.
Professional Services & Implementation
Includes onboarding, customization, and customer success support.
Course Library & SCORM Support
Hosts eLearning content from internal or third-party sources.
Security & Compliance Framework
Built with GDPR alignment and enterprise-grade security measures.
Webinars & Training Resources
Offers educational sessions and knowledge materials for admins and learners.
Analytics & Performance Metrics
Delivers insights into learner engagement and organizational learning ROI.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
7
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchGermanPortugueseItalianDutch

Billing currencies

🇺🇸USD🇨🇦CAD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇯🇵JPY🇲🇽MXN🇨🇭CHF🇨🇳CNY🇮🇳INR🇷🇺RUB

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