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Workativ Assistant

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Software Status:Active

About Workativ Assistant

Workativ Assistant is an AI software platform from Workativ that helps automate employee support. It offers integrations, Agent Studio, AI App Workflows, Knowledge AI GPT (RAG), and a Shared Live Chat Inbox so organizations can handle employee FAQs, IT tickets, and HR requests instantly without human delay. This reduces costs and boosts productivity, allowing teams to focus on more strategic tasks. Workativ Assistant integrates smoothly with popular collaboration tools like Slack and Teams, making it adaptable to various workflows. Key capabilities: integrations Agent Studio AI App Workflows Knowledge AI GPT (RAG) Shared Live Chat Inbox Best for: enterprises that need to automate support processes and improve response times.

Workativ Assistant Details

Vendor
Workativ
Year Launched
2019
Location
2810 N Church St, PMB 191203, Wilmington, Delaware, 19802-4447 USA
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries.
Languages
English
Users
Administrators, Helpdesk technicians, HR professionals, IT support staff, end-users.
Industries Served
Healthcare, Education, Finance, Retail, Telecommunications, Manufacturing, Hospitality, Government, Technology
Tags
Automation, Digital Workplace Transformation, AI, Ticket Automation, Automatic Resolution, chatbot, conversationalai, virtualagent, HR Automation, HR Process Automation, IT Support Automation, Workflow Automation, HR Chatbot, IT Helpdesk Chatbot, Workplace Automation, Workflow Software, Chatbot Builder, Workflow Builder, Conversational AI, Virtual Agent, Generative AI, GenAI, AI Agents, and Agentic Automation

Workativ Assistant's In-App Market Place

Does Workativ Assistant have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

2

Mini Apps

Pre-built Chatbots​App

Workflows for Chatbot​

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), INR (₹), CNY (¥), AED (د.إ), SGD (S$), HKD (HK$), CHF (Fr), SEK (kr), NZD (NZ$)

Pros & Cons

  • 1. Improved efficiency by automating repetitive tasks
  • 2. Increased accuracy by eliminating human error
  • 3. Enhanced employee productivity by freeing up time for more strategic activities
  • 4. Seamless integration with multiple applications and platforms
  • 5. Personalized user experience through natural language interface
  • 1. Steep learning curve for setting up and customizing the chatbots
  • 2. Occasional glitches and bugs causing the chatbots to malfunction
  • 3. Lack of advanced analytics and reporting features for monitoring chatbot performance
  • 4. Limited customization options for the user interface and customer interactions

Workativ Assistant's Support Options

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