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Workhuman

by Workhuman · Since 1999
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ActiveAvailable globallyCloud
Quick facts
VendorWorkhuman
Year launched1999
StatusActive
LocationFramingham, Massachusetts, USA
Countries servedGlobal
Languages1
Integrations5+
Free tier
Free trial
Contact salesYES

About Workhuman

Workhuman is a recognition software platform from Workhuman that aims to improve employee satisfaction and retention. It combines social recognition, conversations, and life events so employers can create a more connected workplace. By focusing on employee recognition, organizations can increase productivity and decrease turnover rates. The platform supports various recognition types, allowing employees to celebrate each other’s achievements and milestones. Additionally, Workhuman provides analytics to track recognition effectiveness and employee engagement levels. Key capabilities: social recognition conversations life events analytics platform integration Best for: HR professionals and organizational leaders that need to improve employee engagement and reduce turnover.

Workhuman is a comprehensive and scalable platform for employee recognition and rewards, adept at fostering a culture of appreciation and connection within organizations. Its core strengths include its robust social recognition features, extensive rewards catalog, and deep integration capabilities with major HR and communication platforms. The platform effectively enables peer-to-peer recognition, which boosts morale and helps create a more connected workplace, especially for dispersed teams. While the user interface is generally considered intuitive, some users find the advanced features complex or overwhelming, with a potential learning curve. Other reported drawbacks include potential value discrepancies in the rewards catalog, reliance on high user engagement, and less transparency in pricing. Nevertheless, Workhuman provides valuable analytics for data-driven decisions and is well-suited for large, global enterprises seeking a comprehensive and integrated solution for enhancing employee engagement and performance management.

Pros & Cons

What users like
  • +Provides a robust set of tools for social recognition, milestone celebrations, and performance management.
  • +User-friendly interface: Features an intuitive and easy-to-use platform, making it accessible for employees of all technical abilities.
  • +Integrates with major HRIS and talent management systems, streamlining processes and ensuring data consistency.
  • +Fosters a positive workplace culture by enabling and encouraging employees to recognize each other's contributions.
  • +Offers a vast and varied catalog of rewards, including gift cards, merchandise, and other items.
  • +Provides valuable data on employee morale and performance, enabling data-driven decisions.
  • +Supports multinational organizations with multilingual recognition and global fulfillment capabilities.
  • +Automates celebrations for work anniversaries and birthdays, ensuring important moments are recognized.
  • +Provides access via mobile devices, allowing for recognition on the go.
  • +Integrates with platforms like Microsoft Teams and Slack to embed recognition into daily workflows.
What users flag
  • Some users find the platform's advanced features and functionalities overwhelming, with a steep learning curve for those less tech-savvy.
  • Some users report that the cash equivalent for award points is not equivalent to market value, which can diminish the perceived value of rewards.
  • The platform's effectiveness relies heavily on consistent participation from employees and managers; low engagement can diminish the benefits.
  • Some users have expressed a desire for more comprehensive reporting and analytics features.
  • Some users have reported minor technical glitches or bugs, though these are typically resolved quickly.
  • Pricing is not publicly listed and requires a sales call, which can be less transparent for potential buyers.
  • Some users have expressed a desire for more gift card options or company-specific items in the rewards catalog.
  • Some users have noted delays in communication and response times from the support team.

Features

Key features

Social Recognition®
A peer-to-peer recognition system that allows employees to celebrate each other's accomplishments, fostering a culture of appreciation and connection within the organization.
Continuous Performance Management (Conversations®)
Provides tools for continuous feedback, goal tracking, and check-ins, allowing for ongoing performance management and development.
Life Events and Milestones
Automates recognition for significant employee milestones, such as work anniversaries and birthdays, strengthening the sense of belonging and celebrating achievements.
Analytics and Insights
Delivers powerful analytics and reporting on employee engagement, morale, and performance, providing valuable data for HR and business leaders.
Global Rewards Catalog
Offers an extensive and varied rewards catalog that is globally relevant, with options for gift cards, merchandise, and more, allowing employees to redeem points for items they value.

Additional features

Cloud-based (SaaS) Platform
Provides a cloud-based solution that is accessible from anywhere with an internet connection.
Mobile and Desktop Access
Accessible via a user-friendly web interface and native mobile applications for iOS and Android.
HRIS Integration
Integrates with major HRIS systems like Workday, ADP, and Oracle for automated data synchronization.
Communication Tool Integration
Integrates with platforms like Microsoft Teams, Slack, and Yammer to embed recognition into daily workflows.
Open API and iLinks
Offers an open API and iLinks for custom integrations and seamless data exchange.
Automated Data Feeds
Provides automated data feeds for real-time data exchange with other systems.
Customization
Allows for the customization of recognition programs, rewards, and branding.
Reporting
Includes reporting features for tracking program participation and impact.
Award Advisor
Provides guidance on proper award values to ensure employees assign appropriate value to recognition.
Compliance
Ensures compliance with various regulations, especially concerning payroll and tax.
Multilingual Capabilities
Supports multiple languages to accommodate global workforces.
Secure Deployment
Emphasizes secure deployment with clearly defined permissions and controlled privileges.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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