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Workspace ONE Intelligence

by VMware · Since 1989
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Active1+ countriesCloud
Quick facts
VendorVMware
Year launched1989
StatusActive
Location3401 Hillview Ave, Palo Alto, CA 94304, US
Countries served1+
Languages1
Integrations1+
Free tierN/A
Free trialN/A
Contact salesYES

About Workspace ONE Intelligence

Workspace ONE Intelligence is a management software from VMware that helps organizations manage their device resources. It combines features such as the Trust Center, Legal Center, and Privacy Policy so users can access the necessary information regarding device registration and resource access. The platform ensures compliance with legal requirements and provides transparency on how user data is handled. Workspace ONE Intelligence allows organizations to effectively manage device registration, access policies, and legal documentation in one integrated solution. Key capabilities: Trust Center Legal Center Privacy Policy Terms & Conditions Device Registration Best for: organizations that need a centralized platform for device management and compliance.

Workspace ONE Intelligence by VMware is a comprehensive software solution that provides organizations with powerful data visualization, HR analytics, workflow management, threat intelligence, and reporting capabilities. One of its standout features is its ability to integrate data from various sources to create actionable insights for decision-makers. The user interface of Workspace ONE Intelligence is intuitive and user-friendly, making it easy for users to navigate through the platform. The design elements are clean and organized, enhancing the overall user experience. The dashboard provides a clear overview of key metrics and KPIs, allowing users to quickly access the information they need. One of the core functionalities that set Workspace ONE Intelligence apart from its competitors is its advanced HR analytics capabilities. The software can analyze employee data to identify trends, patterns, and areas for improvement, helping organizations optimize their workforce strategies. The workflow management feature streamlines processes and automates tasks, improving efficiency and productivity. In terms of performance, Workspace ONE Intelligence excels in speed, efficiency, and reliability.

Pros & Cons

Pros
  • Holistic analytics across endpoints, apps, and virtual desktops
  • Powerful low-code automation streamlines IT processes
  • Proactive DEX monitoring enhances employee experience
  • Robust risk scoring aligns with zero-trust strategies
  • Extensive Horizon visibility builds a unified workspace perspective
Cons
  • Can be complex to implement—particularly for smaller IT teams
  • Requires thorough setup of data connectors and rules
  • Performance may dip during large-scale data ingestion
  • Some users note client enrollment and UI navigation could improve
  • Future roadmap clarity questioned since VMware’s EUC rebranding

Features

Key features

Actionable Insights Dashboards
Custom dashboards displaying unified metrics across devices, apps, OS versions, users, and risk indicators
Workflow Orchestration (Freestyle Orchestrator)
Low-code automation engine for IT tasks like patching, app deployment, access controls, and remediations
Digital Employee Experience (DEX) Tools
Tracks endpoint health, application performance, login experience, and uses automation to resolve issues
Risk Analytics & Threat Mitigation
Uses machine learning to score risk for users/devices by combining threat intelligence (CVE, security feeds) with Policies
Virtual Desktop (Horizon) Monitoring
Surveys session health, resource usage, login/disconnection trends, client types, and latency in virtual environments
Smart Reporting & Planning
Historical and scheduled reports for patch deployments, app usage, device lifecycle, and compliance metrics

Additional features

Unified Data Lake
Aggregates telemetry from UEM, Access, Horizon, and third-party services for cross-platform visibility
Predefined & Custom Dashboards
Editable widgets covering devices, apps, OS updates, security risk, logins, resource usage with drag-and-drop design
Scheduled & Exportable Reports
Ability to schedule and download CSV reports on compliance, usage, and environment trends
Anomaly Detection
Machine learning automatically finds deviations from baseline behavior without manual rule configuration
Third-Party Connector Support
Integrates with tools like Slack and ServiceNow, as well as custom REST-based extensibility
Zero-Trust Risk Scoring
Provides device and user scores to enforce adaptive access and conditional policies
Threat Data Correlation
Combines CVE and threat intelligence from sources such as Carbon Black, Lookout, and Netskope
Real-Time Automation Actions
Executes automated responses like issuing patches, app installs, or quarantining devices based on triggers

Pricing

Free trial
Free version
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Countries & Languages

1
Countries served
1
Interface languages
10
Billing currencies

Available in

All Countries.

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇮🇳INR🇸🇬SGD

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