Work&Track Mobile logo

Work&Track Mobile

by NEO Mobility · Since 2002
No reviews yet
ActiveAvailable globallyCloudOn-premise
Quick facts
VendorNEO Mobility
Year launched2002
StatusActive
LocationPollensa 2, Artemisa Building 17 28290 Las Rozas de Madrid · Madrid · Spain
Countries servedGlobal
Languages5
Integrations5+
Free tier
Free trialYES
Contact salesYES

About Work&Track Mobile

Work&Track Mobile is a field service management software from NEO Mobility that manages and organizes the work of field service technicians in a single platform. It provides energy and utilities, multiservices, industrial maintenance, telecommunications, and technical assistance services so organizations can effectively handle all field activities. This comprehensive tool offers functionalities that help coordinate various service operations, track work progress, and improve resource allocation. With its competitive capabilities, Work&Track Mobile facilitates real-time communication between teams and improves service delivery. Key capabilities: energy and utilities multiservices industrial maintenance telecommunications technical assistance Best for: organizations that need to manage field service operations efficiently.

Work&Track Mobile is a comprehensive field service management software designed to streamline and optimize field operations. This platform empowers businesses to efficiently manage their workforce, tasks, and resources, offering a range of features that cater to the specific needs of various industries. One of the standout features of Work&Track Mobile is its user-friendly interface, which is easy to navigate even for those who are not tech-savvy. The platform's design is visually appealing, with well-organized menus and clear labeling of features. This intuitive interface enhances the overall user experience, making it easy for users to quickly learn and utilize the software's functionalities. In terms of functionality, Work&Track Mobile offers a wide array of features that are essential for effective field service management. These features include task management, scheduling and dispatch, time and attendance tracking, route optimization, GPS tracking, document management, and reporting and analytics. These capabilities enable businesses to efficiently assign tasks, optimize work schedules, track employee hours, plan efficient routes, monitor field technician locations, store important documents, and generate valuable insights through detailed reports.

Pros & Cons

What users like
  • +User-Friendly: Simple drag-and-drop form and workflow designers.
  • +Comprehensive Functionality: Combines field service management with fleet management.
  • +Real-Time Tracking: Allows for immediate response to field staff needs.
  • +Cost-Effective: No initial investment required for implementation.
  • +Route Optimization: Built-in tools for efficient routing reduce costs and improve service delivery.
What users flag
  • Integration Complexity: Some users may find integrating with existing systems challenging.
  • Learning Curve: New users might require time to adapt to the software's features.
  • Pricing Transparency: Limited information on pricing plans can lead to uncertainty.
  • Dependence on Technology: Requires reliable internet and device access for optimal functionality.

Features

Key features

1. Custom Forms
Design and manage work orders and reports.
2. Business Process Management
Link forms in execution order to reflect business workflows.
3. Activity Tracking
Monitor field staff activity and location in real time.
4. Performance Measurement
Define KPIs and gather data for productivity analysis.
5. Fleet Management
Manage vehicle-related tasks and documentation.

Additional features

1. Field Service Scheduling
Plan and assign tasks to technicians.
2. Route Management and Optimization
Optimize travel routes for efficiency.
3. Location and Presence Control
Track technician locations for better service allocation.
4. User Management
Manage user access and information segmentation.
5. Forms Designer
Drag and drop form creation for custom reporting.
6. Process Designer
Workflow design to streamline operations.
7. Screen Signature
Customer validation for service completion.
8. File Upload
Document work with photos and files.
9. Code Reading
Barcode/QR code scanning for quick data entry.
10. Navigation
In-app navigation with offline capabilities.
11. Third-Party Integration
Open web services for seamless integrations with other systems.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
5
Interface languages
3
Billing currencies

Interface languages

EnglishSpanishCzechGermanItalian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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