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WorkWide

by WorkWide Technologies · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorWorkWide Technologies
Year launched2018
StatusActive
LocationSandton, South Afric
Countries servedGlobal
Languages1
Integrations11+
Free tier
Free trial
Contact salesYES

About WorkWide

WorkWide is a workplace management software from WorkWide Technologies that facilitates remote work environments. It provides tools for team communication, project tracking, and resource allocation so organizations can maintain productivity across various locations. With customizable dashboards, real-time analytics, and integrated scheduling, teams can easily coordinate tasks and manage workloads. Additionally, WorkWide supports multiple integrations with other software tools to create a comprehensive work ecosystem. Key capabilities: team communication project tracking resource allocation customizable dashboards real-time analytics Best for: remote teams that need an efficient system for managing projects and resources.

WorkWide Mobile presents a comprehensive and modern solution for managing mobile and field-based workforces. With features like digital job cards, barcode scanning, route optimisation and offline mode, the platform is well suited for organisations needing real-time visibility and control over remote operations. The cloud-based mobile app complemented by web console offers flexibility while the integration framework allows connection to existing enterprise systems, reducing workflow siloes. From task scheduling through to asset tracking and analytics, the platform supports the full lifecycle of field service jobs. Because pricing is tailored it may require dialogue with the vendor to ensure cost-effective fit, especially for smaller firms. The multi-feature set, focused on route optimisation, real-time tracking and asset management, makes it especially appealing to service companies, utilities, telecommunications and logistics firms. In sum, if an organisation values mobile workforce efficiency, data-driven insights and flexible deployment, WorkWide Mobile is a compelling option.

Pros & Cons

What users like
  • +Delivers a mobile-first platform that supports offline field operations with job card creation and syncing.
  • +Provides robust routing and dispatch automation to optimise field worker allocation and travel time.
  • +Includes asset tracking, barcode/QR scanning and geolocation for comprehensive field data capture.
  • +Offers strong real-time tracking, notifications and reporting dashboards for visibility into field operations.
  • +Supports integration with major enterprise systems (CRM/ERP/ITSM) via API and middleware enabling enterprise connectivity.
What users flag
  • Pricing details are not transparent, requiring prospective customers to request a quote which may hinder quick evaluation.
  • While mobile apps exist, full functionality on all platforms and offline reliability may vary depending on device/network environment.
  • As a relatively young company, support and documentation might be less mature compared to long-standing competitors in the market.
  • Deployment appears focused on SaaS/cloud; organisations requiring heavy on-premise or hybrid setup may face limitations.
  • While many integrations are listed, the depth of each integration (data flows/support) may vary and may require custom work for full enterprise use.

Features

Key features

Incident/Task Assignment
create, prioritise, assign and resolve tasks across mobile workforce.
Route Optimisation
automated planning of routes for mobile workers to reduce travel time.
Digital Job Cards
customised job cards capturing data, signatures and media in field.
Asset & Barcode/QR Scanning
scan assets or license discs, manage asset usage in tasks.
Offline Mode & User Tracking
mobile use when offline plus geo-location/live movement tracking.
Real-Time Reporting & Analytics
dashboards, exportable job reports, work-time calculations and customer ratings.

Additional features

Task Scheduling & Dispatch
auto-assignment based on priority, skills, availability, location.
Entity Management
manage customers, regions, branches, divisions within platform.
Job Management
work order creation, updates from mobile or web console.
Barcode/QR Scanning
field input by scanning of codes for assets/vehicles.
Offline Mobile Access
ability to use app when connectivity is limited.
Live Geo-Location Tracking
track movement and status of field workers in real time.
Digital Signatures & Photo Evidence
capture signatures and geo-tagged images in tasks.
Asset Management
track assets within job processes, avoid mis-allocation.
Reporting & Dashboards
tailored insights, real-time analytics, CSV/Excel/PDF export.
Integration Framework
no-code (or low-code) APIs/endpoints generation to integrate with BSS/OSS/CRM/ITSM.
Customisable Job Cards
ability to modify forms/templates for job cards to suit business process.
Work Time Calculations & Proof of Work
automated recording of work times and digital proof for tasks.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
30
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN🇧🇷BRL🇷🇺RUB🇰🇷KRW🇿🇦ZAR🇨🇭CHF🇸🇪SEK🇳🇿NZD🇳🇴NOK🇸🇬SGD🇹🇷TRY🇭🇰HKD🇩🇰DKK🇵🇱PLN🇭🇺HUF🇨🇿CZK🇮🇱ILS🇦🇪AED🇸🇦SARQAR🇲🇾MYR🇮🇩IDR

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