About X-PRO
X-PRO is a cloud-based platform for audio-visual (AV) integrators.
X-PRO by XTEN-AV is a comprehensive software solution designed for audio-visual (AV) professionals. It combines project management and field service management into a single cloud-based platform. Key features include a project dashboard for tracking tasks and schedules, service ticket management, time and labor tracking, and service agreement creation with e-signatures. The platform also offers mobile apps for iOS and Android, allowing field technicians to manage their work on-site. Pricing is per-user, per-month with both monthly and annual billing options, and a free trial is available. The product is part of a larger suite from XTEN-AV that includes tools for AV design (X-DRAW) and proposal generation (x.doc). Support is available via email and chat, with phone support on higher tiers.
Pros & Cons
- Unifies project management and field service management for AV integrators in a single platform.
- Provides mobile apps for both iOS and Android for field technicians.
- Offers a free trial to test the software's capabilities.
- Integrates with other XTEN-AV tools for a complete AV workflow from design to service.
- Features detailed reporting for project profitability and technician utilization.
- The full project management module is an optional, paid add-on to the main subscription plans.
- The pricing structure is complex, with separate base plans and add-ons for office vs. field users.
Features
Key features
Track time entries, schedule events, and create tasks within a unified project dashboard.
Assign service calls, manage service tickets, and track time and labor for field technicians.
Build, send, and track service agreements with e-signatures and approval workflows.
Field technicians can view jobs, update progress, and access site details from iOS and Android devices.
Monitor project profit and loss, technician utilization, and other performance analytics through a reporting dashboard.
Additional features
Technicians can clock in and out of service calls directly from the mobile app.
Efficiently dispatch technicians to installation and service calls.
Manage and monitor the status of all work orders from a central location.
Real-time chat and document sharing features to improve team communication.
Create and manage inventory, purchase orders, and invoices as part of the project workflow.
Pricing
Monthly plans
- 1 User
- XAVIA- AI Agent for AV
- Mobile Apps (iOS & Android)
- X-DRAW drawing tool
- x.doc proposal tool
- Email/Chat Support
- 1-25 Users
- All features of Basic Plan
- User Access Levels
- Team Collaboration
- Approval Workflow
- API Integrations
- Onboarding Support
- Create tasks and Link them to Events
- Comprehensive Project ROI Insights
- Clock-in/ Clock-out Functionality
- Create and manage Inventory, Purchase Orders and Invoices
Add-on for Project Management module.
Source: vendor pricing page →- View events and schedule in mobile view
- Access drawings on the field
- Clock-in/ Clock-out Functionality
- Mobile friendly view
Add-on for Project Management module.
Source: vendor pricing page →Annual plans
- 1 User
- XAVIA- AI Agent for AV
- Mobile Apps (iOS & Android)
- X-DRAW drawing tool
- x.doc proposal tool
- Email/Chat Support
Priced at $104.25 per user/month, billed annually. Total is 104.25 * 12.
Source: vendor pricing page →- 1-25 Users
- All features of Basic Plan
- User Access Levels
- Team Collaboration
- Approval Workflow
- API Integrations
- Onboarding Support
Priced at $111.75 per user/month, billed annually. Total is 111.75 * 12.
Source: vendor pricing page →- 25+ Users
- All features of Business Plan
- On-demand API Integrations
- Unlimited Onboarding & Training
- Dedicated CSM
- Priority Support
- Phone & Zoom support
Priced from $126.75 per user/month, billed annually. Total is 126.75 * 12. Available on annual plan only.
Source: vendor pricing page →- Create tasks and Link them to Events
- Comprehensive Project ROI Insights
- Clock-in/ Clock-out Functionality
- Create and manage Inventory, Purchase Orders and Invoices
Add-on for Project Management module. Priced at $16.88 per user/month, billed annually. Total is 16.88 * 12.
Source: vendor pricing page →- View events and schedule in mobile view
- Access drawings on the field
- Clock-in/ Clock-out Functionality
- Mobile friendly view
Add-on for Project Management module. Priced at $16.88 per user/month, billed annually. Total is 16.88 * 12.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About X-PRO
X-PRO is a cloud-based platform for audio-visual (AV) integrators.
X-PRO Details
X-PRO's In-App Market Place
Does X-PRO have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- 1 User
- XAVIA- AI Agent for AV
- Mobile Apps (iOS & Android)
- X-DRAW drawing tool
- x.doc proposal tool
- Email/Chat Support
- 1-25 Users
- All features of Basic Plan
- User Access Levels
- Team Collaboration
- Approval Workflow
- API Integrations
- Onboarding Support
- Create tasks and Link them to Events
- Comprehensive Project ROI Insights
- Clock-in/ Clock-out Functionality
- Create and manage Inventory, Purchase Orders and Invoices
Add-on for Project Management module.
Source: vendor pricing page →- View events and schedule in mobile view
- Access drawings on the field
- Clock-in/ Clock-out Functionality
- Mobile friendly view
Add-on for Project Management module.
Source: vendor pricing page →Annual plans
- 1 User
- XAVIA- AI Agent for AV
- Mobile Apps (iOS & Android)
- X-DRAW drawing tool
- x.doc proposal tool
- Email/Chat Support
Priced at $104.25 per user/month, billed annually. Total is 104.25 * 12.
Source: vendor pricing page →- 1-25 Users
- All features of Basic Plan
- User Access Levels
- Team Collaboration
- Approval Workflow
- API Integrations
- Onboarding Support
Priced at $111.75 per user/month, billed annually. Total is 111.75 * 12.
Source: vendor pricing page →- 25+ Users
- All features of Business Plan
- On-demand API Integrations
- Unlimited Onboarding & Training
- Dedicated CSM
- Priority Support
- Phone & Zoom support
Priced from $126.75 per user/month, billed annually. Total is 126.75 * 12. Available on annual plan only.
Source: vendor pricing page →- Create tasks and Link them to Events
- Comprehensive Project ROI Insights
- Clock-in/ Clock-out Functionality
- Create and manage Inventory, Purchase Orders and Invoices
Add-on for Project Management module. Priced at $16.88 per user/month, billed annually. Total is 16.88 * 12.
Source: vendor pricing page →- View events and schedule in mobile view
- Access drawings on the field
- Clock-in/ Clock-out Functionality
- Mobile friendly view
Add-on for Project Management module. Priced at $16.88 per user/month, billed annually. Total is 16.88 * 12.
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Unifies project management and field service management for AV integrators in a single platform.
- Provides mobile apps for both iOS and Android for field technicians.
- Offers a free trial to test the software's capabilities.
- Integrates with other XTEN-AV tools for a complete AV workflow from design to service.
- Features detailed reporting for project profitability and technician utilization.
- The full project management module is an optional, paid add-on to the main subscription plans.
- The pricing structure is complex, with separate base plans and add-ons for office vs. field users.
X-PRO's Support Options
Email Address
support@xtenav.comDocumentation
https://knowledgebase.xtenav.com/en-us/Live Chat
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