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XCast Hosted PBX

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About XCast Hosted PBX

XCast Hosted PBX is a cloud-based communications platform from XCast Labs that supports business telephony needs. It combines voice over IP technology, call management features, and advanced reporting tools so organizations can manage their communication effectively. The platform allows businesses to access their phone system from anywhere, facilitates easy call routing, and provides insights into call performance. With features like voicemail to email and auto-attendant, users can simplify their communication processes. Key capabilities: voice over IP call management advanced reporting voicemail to email auto-attendant Best for: businesses that need a reliable telephony solution for remote and on-site communication.

XCast Hosted PBX Details

Vendor
XCast Labs
Year Launched
2001
Location
1880 Century Park East Suite 1415 Los Angeles, CA 90067
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
Manager, IT Administrator, Receptionist, Sales Representative, Customer Support Specialist
Industries Served
Healthcare, Education, Finance, Retail
Tags
Private Label Reseller for VoIP Services (Cable/MDU/Resellers), Hosted IP-PBX, Carrier Services (Wholesale Voice Termination), SIPTrunk, Call Center Origination & Termination Services (Dialer Traffic), and VoIP

XCast Hosted PBX's In-App Market Place

Does XCast Hosted PBX have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • 1. Low Setup Costs: Since the PBX is hosted in the cloud, businesses don’t need to invest in expensive hardware.
  • 2. Flexibility and Mobility: Employees can take calls from anywhere using mobile devices, desktops, or softphones, which is ideal for remote or distributed teams.
  • 3. Scalability: Easily add new users or phone lines without the need for significant hardware upgrades.
  • 4. Advanced Features: Hosted PBX systems often come with a suite of advanced features that are typically only available to larger enterprises with traditional systems.
  • 5. Reduced Maintenance: The cloud provider handles maintenance, reducing the need for internal IT support and costly upkeep.
  • 1. Internet Dependency: Call quality and reliability depend on your internet connection. Poor network quality can result in dropped calls or degraded audio quality.
  • 2. Security Risks: Hosted PBX systems can be vulnerable to hacking or fraud if not properly secured, so it’s essential to have strong cybersecurity protocols in place.
  • 3. Ongoing Subscription Costs: While the setup may be cheaper, there are often recurring monthly fees for hosted PBX services.
  • 4. Learning Curve: Switching from a traditional phone system to a hosted PBX may require time to train employees and get them comfortable with the new technology.
  • 5. Downtime: Although rare, if the cloud provider experiences issues, it could result in service outages or interruptions in your communication system.

XCast Hosted PBX's Support Options

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