About Xilnex
A cloud-based point-of-sale (POS) platform for multi-outlet retail and F&B businesses in Southeast Asia. It offers unified management of inventory, sales, reporting, and customer engagement across all outlets, with offline capabilities.
Xilnex is a cloud-based Point-of-Sale (POS) platform designed for multi-outlet retail and food & beverage (F&B) chains, primarily in Southeast Asia. Founded in 2007, the system provides a unified back office to manage sales, inventory, and reporting across all locations. A key feature is its offline capability, allowing terminals to continue operating during internet outages and sync data upon reconnection. The platform offers specialized modes for retail and F&B, with features like centralized pricing, multi-branch stock management, and table service workflows. It also includes a suite of customer engagement tools, such as loyalty programs, self-order kiosks, and online ordering, all integrated into a single customer database. For advanced analysis, the Xilnex Insights module provides business intelligence on customer segmentation and product affinity. The system is available on Windows terminals and as an iPad app. Pricing is not publicly listed; businesses must request a demo for details.
Pros & Cons
- Designed specifically for multi-outlet and franchise operations with strong central governance.
- Offline mode ensures business continuity by allowing sales to continue during internet outages.
- Offers a comprehensive ecosystem including POS, customer engagement, and business intelligence.
- Provides tailored modes for both retail and F&B industries within a single platform.
- ISO 27001:2022 certified, indicating a focus on information security management.
- Pricing information is not publicly available on the website, requiring contact with the sales team.
- The platform is heavily focused on the Southeast Asian market, which may affect relevance for businesses elsewhere.
- No free trial or free tier is mentioned, making it difficult to evaluate without a formal demo.
Features
Key features
Centralize control over pricing, promotions, and product data, pushing updates to all branches from a single head office account.
Terminals continue to process transactions even when the internet connection is down, queuing sales locally and syncing automatically upon reconnection.
Consolidates data from all outlets into one system for consistent reporting on sales, stock, and performance without manual data export.
Offers distinct 'Retail' and 'F&B' modes with features tailored to each, such as basket-based checkout for retail and table management for restaurants.
Includes integrated loyalty programs, self-order kiosks, and online ordering tools that share a unified customer record across all channels.
Additional features
Routes orders directly to kitchen screens, showing preparation timing and order status to replace paper tickets.
Provides a mobile checkout and order-taking solution on iPads for smaller footprints, pop-ups, or tableside service.
An advanced analytics layer offering RFM customer segmentation, product affinity analysis, and site selection data.
Manage stock levels, transfers, and purchase orders across all branches from the central back office.
Run a single membership program that works across all branches and channels, with points applied at the till.
Includes tools like Xilnex Mobility to provide teams with access to connected retail information and workflows.
Allows for integration with third-party tools and systems that a business already uses.
Supports e-Invoice compliance in line with LHDN requirements in Malaysia, integrated into the POS.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Xilnex
A cloud-based point-of-sale (POS) platform for multi-outlet retail and F&B businesses in Southeast Asia. It offers unified management of inventory, sales, reporting, and customer engagement across all outlets, with offline capabilities.
Xilnex Details
Xilnex's In-App Market Place
Does Xilnex have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD
Pros & Cons
- Designed specifically for multi-outlet and franchise operations with strong central governance.
- Offline mode ensures business continuity by allowing sales to continue during internet outages.
- Offers a comprehensive ecosystem including POS, customer engagement, and business intelligence.
- Provides tailored modes for both retail and F&B industries within a single platform.
- ISO 27001:2022 certified, indicating a focus on information security management.
- Pricing information is not publicly available on the website, requiring contact with the sales team.
- The platform is heavily focused on the Southeast Asian market, which may affect relevance for businesses elsewhere.
- No free trial or free tier is mentioned, making it difficult to evaluate without a formal demo.
Xilnex's Support Options
Email Address
[email protected]Contact
+603 9213 1353Xilnex's Alternatives
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