About Xima CCaaS
Xima CCaaS is a cloud contact center software from Xima [designed to improve customer interactions]. It provides AI-powered solutions, customer use management, and operational analytics so organizations can meet their specific contact center needs. The software is tailored for industries such as healthcare, financial services, manufacturing, and technology, providing role-based tools for supervisors, agents, and operations management. With its reliable features, Xima CCaaS helps improve customer satisfaction and supports the achievement of contact center KPIs. Key capabilities: AI-powered customer support operational analytics role-based access industry-specific solutions performance metrics Best for: organizations in various sectors that need a comprehensive contact center solution.
Xima CCaaS Details
Xima CCaaS's In-App Market Place
Does Xima CCaaS have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), KRW (₩), INR (₹), ZAR (R), BRL (R$), MXN (Mex$), SGD (S$)
Pros & Cons
- Intuitive and customizable interface
- Extensive reporting and analytics
- Multichannel communication support
- Exceptional customer service and support
- Competitive pricing model
- Channel connect fees may apply for certain integrations
- Some advanced features are limited to higher-tier plans
Xima CCaaS's Support Options
Email Address
sales@ximasoftware.comContact
1-888-944-