About XOi
XOi is a field service management software from XOi Technologies that supports the efficiency of service professionals. It provides digital workflows, real-time documentation, and remote assistance so technicians can access critical information on the job. This platform allows users to capture and share visual documentation, making it easier to communicate complex issues with customers and team members. Additionally, XOi integrates with various enterprise systems, facilitating a smoother workflow and improved data accuracy. Key capabilities: digital workflows real-time documentation remote assistance visual documentation system integration Best for: service professionals that need effective management and communication tools in the field.
XOi Details
XOi's In-App Market Place
Does XOi have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), BRL (R$), RUB (₽), MXN (Mex$), KRW (₩)
Pros & Cons
- Increases service revenue and builds trust with customers through transparent real-time video sharing
- Easy to use, even for non-tech-savvy individuals
- Excellent data management and organization for job information storage
- Comprehensive CRM features, with easily accessible metrics and employee tracking
- User-friendly interface for easy navigation and sales input
- Wearable devices need more selection and ergonomic improvements
- Issues with faxing documents from the system
- High monthly costs relative to value, especially when adding advanced features
- Lead handling can be confusing with the Round Robin protocol
- Occasional slowdowns and glitches, especially when inputting forms in quick succession
XOi's Support Options
Email Address
info@xoi.io