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Xtime

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Software Status:Active

About Xtime

Xtime is a scheduling software from Dealertrack that focuses on automotive service departments. It provides tools for appointment management, customer communication, and analytics so service departments can efficiently manage their workflow. With Xtime, users can simplify customer interactions through automated reminders, gain insights into service metrics, and track technician performance. This ensures better service delivery and increased customer satisfaction. Key capabilities: appointment scheduling customer notifications performance reporting technician tracking analytics Best for: automotive service managers who need effective scheduling and customer engagement solutions.

Xtime Details

Vendor
Dealertrack
Year Launched
2004
Location
5700 Broadmoor St, Mission, Kansas 66202, US
Deployment
cloud
Training Options
videos
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Japanese, Chinese
Users
Auto Body Shop Owners, Service Managers, Parts Managers, Service Advisors, Technicians, Auto Dealer Owners, Sales Managers, Finance Managers, Sales Consultants.
Industries Served
Auto Body, Auto Dealer
Tags
Auto Dealer, Cox Automotive

Xtime's In-App Market Place

Does Xtime have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$)

Pros & Cons

  • Increased Efficiency: Streamlines service lane operations, reducing wait times. Boosts technician and advisor productivity. Optimizes workflow and resource allocation.
  • Enhanced Customer Experience: Provides a seamless and convenient digital experience. Improves customer satisfaction through personalized service. Builds trust and transparency with clear communication.
  • Increased Revenue: Maximizes revenue per repair order (RO). Captures additional service opportunities. Drives dealership profitability.
  • Data-Driven Insights: Provides valuable data and analytics to optimize operations. Enables data-driven decision-making.
  • Scalability: Adapts to the needs of dealerships of all sizes. Grows with the dealership's business.
  • Initial Implementation Costs: Requires investment in software and training.
  • Learning Curve: May require time for staff to learn and adapt to the new system. Potential for initial disruptions during the transition period.
  • Dependency on Technology: Reliance on technology can lead to potential downtime or technical issues. Requires regular updates and maintenance.
  • Customization Limitations: May not fully meet all specific dealership needs and workflows. Customization may require additional development or integration efforts.

Xtime's Support Options

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