About Yactraq
Yactraq positions itself as a practical call tracking and analytics solution designed for businesses that rely heavily on phone-based customer interactions.
Yactraq Details
Vendor
Yactraq Technologies
Year Launched
2011
Location
Suite 369 800-15355 24th Avenue Surrey, BC, V4A 2H9, Canada
Deployment
cloud
Training Options
live online
Countries Served
All Countries
Languages
English
Users
Business Analysts, Call Center Agents, Customer Service Managers, Marketing agencies, Sales teams
Industries Served
Healthcare, Education, Finance, Retail, Manufacturing
Tags
Call tracking, VoIP, analytics, customer engagement, marketing attribution, communication tools
Yactraq's In-App Market Place
Does Yactraq have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), CAD ($), AUD ($), CHF (CHF), CNY (¥), SEK (kr), NZD ($), MXN ($)
Pros & Cons
- Real-time analytics dashboard provides actionable insights that help teams quickly respond to customer behavior trends
- Call recording and tagging features support quality assurance and training for sales and support teams
- Simple interface design makes navigation intuitive even for users with minimal technical experience
- Flexible call routing ensures efficient handling of incoming calls across distributed teams and departments
- Integration ecosystem appears smaller compared to more established competitors in call tracking and CRM markets
- Lack of clear pricing information may create uncertainty for budgeting and decision-making processes
- Potential absence of advanced AI-driven analytics features seen in modern communication platforms
- Language and regional limitations could restrict usability for non-English-speaking teams or global organizations