YouScan logo

YouScan

by YouScan · Since 2009
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Quick facts
VendorYouScan
Year launched2009
StatusActive
Location300 Delaware Ave., Suite 210, Wilmington, USA
Countries servedN/A
Languages4
Integrations3+
Free tierNO
Free trialYES
Contact salesYES

About YouScan

YouScan is an AI-powered social media listening platform. It helps businesses analyze consumer opinions, discover text and visual insights from social media, and manage brand reputation.

YouScan is an AI-driven social media intelligence platform designed for brands and agencies to monitor online conversations and gain consumer insights. It goes beyond simple text-based monitoring by offering advanced visual analytics, including logo recognition, to capture a brand's full presence across social media, blogs, and news sites. Key features include an 'Insights Copilot' AI assistant for querying data, detailed sentiment analysis, and audience demographic analysis. The platform also supports crisis management, competitor analysis, and influencer discovery. YouScan offers a 'Starter' plan with published pricing and custom 'Unlimited' plans for larger needs, requiring a demo request. Support is available via chat and email, with a comprehensive knowledge base and training academy.

Pros & Cons

Pros
  • Features advanced AI-powered visual analytics, including logo recognition.
  • Includes an 'Insights Copilot' for conversational data analysis.
  • Provides detailed sentiment and audience demographic insights.
  • Monitors a wide range of sources including social media, blogs, and forums.
  • Offers integrations with platforms like Slack and Microsoft Teams.
Cons
  • Pricing for higher-tier 'Unlimited' plans is not publicly available and requires a demo.
  • The free trial is not self-service and requires a demo request.
  • No native mobile applications for iOS or Android are mentioned.

Features

Key features

Insights Copilot

An AI agent that allows users to ask questions in natural language to get instant consumer insights from social listening data.

Visual Insights

Analyzes visual content across social media, including logos, objects, scenes, and activities, to identify brand mentions beyond text.

Sentiment Analysis

Uses AI to determine the sentiment of online conversations, including context, emojis, and customer emotions, with up to 95% accuracy.

Audience Insights

Provides demographic data, interests, and occupations of the audience discussing a brand to better understand customers.

Trend Analysis

Identifies emerging trends and conversation drivers in brand-related discussions in real-time.

Additional features

Audio Monitoring

Automatically listens to and summarizes spoken brand mentions from YouTube videos.

Competitive Analysis

Enables benchmarking against competitors to inform brand strategy.

Influencer Discovery

Helps find top influencers, brand ambassadors, and niche creators to collaborate with.

Custom Dashboards

Allows users to organize and share reports tailored to different teams and stakeholders.

Real-time Alerts

Provides notifications for important mentions to enable quick responses.

Data Segmentation

Automatically sorts mentions by categories, subjects, and trends to highlight key information.

Spam Filtering

Delivers relevant user-generated content by filtering out spam.

Team Collaboration

Supports team workflows with integrations for CRM, helpdesk platforms, and messengers.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Starter
USD 499/mo
flat rate · billed monthly
  • 3 topics (text-based search queries)
  • Up to 15,000 monthly mentions
  • Insights Copilot AI Agent (10 questions/mo)
  • Slack, Microsoft Teams or WhatsApp integration
  • 1 Custom Dashboard
  • Unlimited users
  • Unlimited Social Searches
  • Unlimited rules and alerts

Billed annually. Monthly billing is not specified.

Source: vendor pricing page →

Annual plans

Starter
USD 5,988/yr
flat rate · billed yearly · ≈ USD 499/mo
  • 3 topics (text-based search queries)
  • Up to 15,000 monthly mentions
  • Insights Copilot AI Agent (10 questions/mo)
  • Slack, Microsoft Teams or WhatsApp integration
  • 1 Custom Dashboard
  • Unlimited users
  • Unlimited Social Searches
  • Unlimited rules and alerts

Price calculated from monthly rate of $499, billed annually.

Source: vendor pricing page →

Countries & Languages

Countries served
4
Interface languages
3
Billing currencies

Interface languages

EnglishSpanishPortugueseUkrainian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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