Zavia ERP logo

Zavia ERP

by Zavia ERP · Since 2011
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Active1+ countriesCloud
Quick facts
VendorZavia ERP
Year launched2011
StatusActive
LocationAv Coba 37, Benito Juárez, 77500 Cancún, QR
Countries served1+
Languages3
Integrations51+
Free tier
Free trial
Contact salesYES

About Zavia ERP

Zavia ERP is an enterprise resource planning software from Zavia ERP that supports business management across various functions. It combines inventory management, financial tracking, and customer relationship management so businesses can operate more efficiently. This software also provides real-time data analytics and reporting tools to assist in decision-making processes. Zavia ERP caters to companies looking to integrate their operations and improve collaboration among different departments. Key capabilities: inventory tracking financial management reporting and analytics customer management workflow automation Best for: businesses that need comprehensive solutions for resource planning and operational efficiency.

Zavia ERP is a comprehensive, cloud-based Property Management System (PMS) tailored for the small to medium hotel sector, notably supporting Spanish-speaking markets. Its core functionality centralizes and automates front-office tasks, including reservations, administration, and dynamic rate management based on occupancy. The system streamlines daily operations, from reception shift management and paperless invoicing to basic administrative control, allowing hotel staff to focus more on guest experience. For distribution, the platform features a powerful Channel Manager (CMS) that syncs inventory and rates in real-time across numerous virtual booking agencies. Critically, it offers Zavia BE, a commission-free direct booking engine, and Zavia WEB for website management, enhancing the hotel’s digital strategy. Deployment is entirely cloud-based, accessible via desktop and a dedicated Zavia APP mobile application for managers to monitor key performance indicators like occupancy and expected revenue remotely on Android and iPhone devices. Regarding cost, Zavia ERP employs a quote-based pricing model, aligning with many full-featured ERP solutions, meaning potential users must contact the company directly for custom subscription details.

Pros & Cons

What users like
  • +Fully cloud-based architecture enables 24/7 access from any location.
  • +Comprehensive suite combining PMS, booking engine, and channel manager in one platform.
  • +Easy implementation process reduces onboarding time for hotels.
  • +Offers unlimited remote training, keeping users proficient with new updates.
  • +Strong focus on boosting direct bookings and reducing OTA dependency.
  • +Responsive design supports use on mobile devices and tablets.
What users flag
  • Pricing details are not publicly transparent, requiring quote requests for costs.
  • Limited presence of user reviews or case studies for global market validation.
  • Support documentation and community forum access are not publicly available.
  • Website and platform are primarily Spanish-focused, limiting full English localization.
  • Integration details are not fully listed or verified for all claimed third-party apps.
  • Customization beyond the core modules may require vendor assistance.

Features

Key features

Cloud-Based Hotel Management
Zavia ERP operates 100% in the cloud, allowing hotel staff to manage operations from anywhere in real time.
Rapid Implementation
The software can be implemented in just 5–7 days, minimizing setup downtime.
Multi-Module System
Combines PMS, Booking Engine, Channel Manager, and Hotel Website Builder for a unified hotel solution.
Real-Time Reporting & BI
Provides automated performance reports and business intelligence dashboards for decision-making.
OTA Integration
Seamlessly connects with over 45 OTAs to keep room inventory synchronized and avoid overbookings.
Unlimited Remote Training
Offers continuous online training so staff can stay updated with new tools and features.
Personalized Service
Tailors system configuration and modules to each hotel’s specific operational needs.
Multi-Language & Multi-Currency
Supports multiple languages and currencies to serve hotels across Latin America.
No Booking Fees
Helps hotels boost direct revenue by eliminating third-party commission costs.
24/7 Multichannel Support
Provides round-the-clock customer assistance through phone, WhatsApp, chat, and email.

Additional features

Property Management System
Centralizes front desk, reservations, housekeeping, and guest operations in one platform.
Booking Engine (Zavia BE)
Enables direct hotel reservations through a responsive engine integrated with the PMS.
Channel Manager
Distributes room inventory automatically across connected online travel agencies.
Website Builder (Zavia Web)
Provides responsive, customizable hotel websites designed to increase direct bookings.
Rate Management
Adjusts pricing dynamically based on occupancy and market demand.
Payment Gateway Integration
Supports online payments and secure transaction processing for bookings.
Automated Reports
Generates real-time operational and financial reports for better insights.
Business Intelligence Tools
Offers data dashboards for tracking KPIs, occupancy, and revenue.
Multi-Property Management
Supports management of multiple hotels under one centralized account.
Mobile Accessibility
Allows users to access and manage hotel data remotely through mobile devices.
Integration Ecosystem
Connects with over 300 third-party tools including POS, CRS, CRM, and ERP systems.
User Access Control
Provides role-based permissions and secure access for different user levels.
Multi-Language & Multi-Currency Support
Enables localization for international guests and hotel operations.
Express Updates
Regular automatic updates with no additional cost for clients.
Inventory Synchronization
Ensures real-time room status updates across all connected platforms.
Guest Communication
Provides automated email confirmations and integration with guest messaging platforms.
Remote Training
Continuous virtual training available to all clients.
Cloud Security
Data hosted in secure cloud environments to prevent data loss.
White-Label Option
Allows resellers and partners to offer the platform under their own brand.
SLA Service Agreement
Guarantees service quality, uptime, and support responsiveness.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
3
Interface languages
9
Billing currencies

Available in

Latin America

Interface languages

EnglishSpanishPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN

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