Zeelo logo

Zeelo

by Zeelo · Since 2016
No reviews yet
ActiveAvailable globally
Quick facts
VendorZeelo
Year launched2016
StatusActive
Location15 - 19 Bloomsbury Way, Floor 6, London, London WC1A 2TH, GB
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact sales

About Zeelo

Zeelo is a transportation management platform from Zeelo that provides flexible and efficient transport solutions for organizations. It includes route improvement, real-time tracking, and customizable booking options so users can manage their transportation needs effectively. This software supports various industries, allowing businesses to tailor their transport services to fit specific requirements. Zeelo’s platform is designed to improve commuter experiences while reducing operational costs for organizations. Key capabilities: route planning passenger tracking booking management reporting and analytics integration with existing systems Best for: companies and organizations that need to manage employee transportation efficiently.

Zeelo by Zeelo is a transportation management software designed to streamline and optimize group transport services for businesses, schools, and other organizations. Its primary purpose is to provide a comprehensive platform for managing commuter shuttles, school buses, and corporate transportation programs. Key features of Zeelo include route planning and optimization, real-time vehicle tracking, automated scheduling, rider management, and analytics dashboards. These features are aimed at improving operational efficiency, ensuring rider safety, and reducing transportation costs for organizations. The user interface of Zeelo is designed to be clean, intuitive, and user-friendly. The dashboard provides a clear overview of ongoing trips, upcoming schedules, and vehicle locations, making it easy for operators to monitor transportation activities. Navigation is straightforward, with logical menus and quick access to frequently used tools, which reduces the learning curve for new users. Mobile applications for both drivers and riders are well-integrated, offering real-time updates and notifications, which enhances the overall user experience. In terms of functionality, Zeelo excels in route optimization, allowing operators to plan efficient routes based on rider demand, traffic patterns, and vehicle availability.

Pros & Cons

What users like
  • +The data-driven routing finds employees in areas where public transit is non-existent, making recruitment much easier.
  • +Real-time tracking takes the guesswork out of commuting, so workers aren't standing outside wondering where their bus is.
  • +Having a 24/7 support team means HR doesn't have to deal with late-night phone calls about missed stops.
  • +It’s incredibly easy to swap a small van for a full-sized coach as your team grows or during peaks.
  • +Managing insurance and vetting drivers internally removes a massive legal and administrative headache for the company.
What users flag
  • Relying on a mobile app can be tricky for employees who aren't tech-savvy or have poor phone service.
  • Inaccurate tracking occasionally happens, which can lead to frustrated employees missing their rides.
  • The system is only as good as the local bus partners available in your specific area.
  • Customer service response times can vary, leaving some riders waiting too long for a chat reply.
  • Setting up highly customized routes requires a significant amount of initial employee data to be effective.

Features

Key features

ROI-Driven Route Design
Uses demographic data and AI-powered algorithms to create routes that target areas with the highest concentration of staff and potential recruits.
Real-Time Rider App
Allows employees to track their vehicle's location in real-time, book seats, view timetables, and receive instant service alerts.
Flexible Boarding Systems
Supports multiple check-in methods including pre-booked seating, walk-on boarding, and QR code or RFID/NFC badge scanning.
Live Operations Monitoring
Provides 24/7 oversight of all journeys to manage delays, handle driver issues, and ensure a 97% on-time performance rate.
Automated Usage Reporting
Delivers in-depth data on ridership, vehicle occupancy, and cost-per-rider to help businesses optimize their transportation spend.
Vetted Operator Network
Connects businesses to a nationwide network of professional transport partners, allowing for easy scaling of vehicle sizes based on demand.

Additional features

Seat Booking Management
Provides a self-service platform for employees to reserve, change, or cancel their shuttle seats.
Service Alerts & Notifications
Sends push notifications to riders regarding delays, schedule changes, or vehicle arrivals.
Flexible Pass Options
Offers various ticketing structures, including single rides, return trips, ride bundles, and season passes.
24/7 Support
Maintains a dedicated support team available around the clock for both riders and corporate administrators.
Customizable Program Pages
Creates branded landing pages for organizations to explain their shuttle services to employees.
SSO & Secure Login
Integrates with corporate Single Sign-On (SSO) and Google logins for secure and easy account access.
Carbon Reporting
Tracks and reports on the reduction of CO2 emissions by shifting employees from single-occupancy cars to shared shuttles.
Managed Insurance
Handles all risk and liability by providing managed insurance for the transportation services.
Driver App
Provides a dedicated interface for drivers to manage routes, navigate, and scan rider boarding passes.
Catchment Estimates
Analyzes regional demographics to estimate how many prospective hires can be reached by a new route.
Shift-Pattern Tailoring
Adjusts vehicle sizes and timetables to specifically match warehouse or factory shift changes.
Campus & Site-to-Site Shuttles
Manages short-distance transfers between different buildings, parking lots, or local transit hubs.
Last Mile Connectivity
Links offices to nearby train or bus stations to complete the employee's commute.
Automated Billing & Payments
Facilitates self-service payments for employees if the service is subsidized rather than fully free.
Feedback & Rating System
Collects rider ratings after trips to monitor service quality and driver performance.

Pricing

Free trial
Free version
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Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

ENGLISH

Billing currencies

🇺🇸USD

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