About zegoal
Zegoal is a workforce management platform from Zegoal OÜ that helps cut the costs of monitoring mobile staff and remote offices. It includes online GPS tracking, workforce scheduling, and a staff mobile app so organizations can efficiently manage their teams. Zegoal automates work processes and provides detailed reports, offering insights into staff performance and location. The platform is designed to support organizations in improving their operations by simplifying communication and task management. Key capabilities: online GPS tracking reports staff mobile app workforce scheduling CRM Best for: organizations that need to monitor and manage mobile employees effectively.
Zegoal is a specialized Field Service Management (FSM) platform engineered to automate the control of mobile staff and remote offices, with the core goal of cutting operational costs and enhancing transparency. It achieves this through indispensable features like real-time GPS-tracking for travel monitoring and cost control, automatic task timers for objective time accounting, and customizable digital task templates for standardizing service quality and ensuring compliance. The integrated CRM, along with robust Reports and advanced Analytics, provides managers with a centralized view of their dispersed operations, ultimately leading to measurable benefits like a 24% reduction in administrative expenses and a 30% increase in overall profits. The platform is praised for its highly intuitive and easy-to-use interface, which aids rapid adoption among field employees via the dedicated mobile app. Its architecture supports seamless integration with accounting and other systems via its available API. The reliability is underpinned by its capability to provide two-way communication and real-time data, ensuring that dispatchers work faster and management has continuous, objective oversight of the workforce.
Pros & Cons
- +Provides a complete all-in-one platform combining task management, GPS tracking, CRM, and reporting for field staff optimization.
- +Enhances staff productivity by tracking time, transit, and customer interactions, reducing idle time.
- +Improves operational transparency, allowing managers to quickly identify bottlenecks and optimize processes.
- +Supports field mobility with offline access, ensuring work continuity without constant internet connection.
- +Customizable templates and reports allow tailored monitoring and analysis to suit business needs.
- −User registration is only available via the website, which can be inconvenient for some users.
- −Real-time GPS tracking may raise privacy concerns among employees.
- −Offline functionality may be limited, requiring internet connectivity for some operations.
- −Limited information on enterprise-level scalability could concern large organizations.
- −Advanced analytics and reporting capabilities are still in Beta and may lack full functionality.
Features
Key features
- Time Control
- Provides automatic task timer and timesheet to track when a mobile employee starts/ends their day, transit time, customer time, and idle time.
- Quality Control
- Customizable digital task templates monitor and improve service quality and allow sharing results with customers.
- Travel Monitoring
- Tracks the real-time location of remote staff and helps control travel costs.
- Task Management
- Create, assign, and monitor tasks using templates while tracking progress and results.
- CRM
- Manages customer database, locations, contacts, and assets for better client relationship management.
- Reporting
- Generates spreadsheets and maps to analyze mobile staff performance and productivity.
- Scheduling
- Distributes tasks efficiently among multiple employees and manages dispatching.
- Analytics (Beta)
- Allows instant modification of generated reports for deeper insights and performance evaluation.
Additional features
- Tasks
- Create and assign tasks, monitor progress, and track results using templates.
- CRM
- Maintain customer database, manage locations, contacts, and assets.
- Map
- Check staff current location using GPS tracking for monitoring and efficiency.
- Reports
- Generate and export performance reports using spreadsheets and maps.
- Scheduling
- Organize task distribution among employees and optimize workflow.
- Analytics (Beta)
- Modify and analyze generated reports instantly to improve decision-making.
- Staff Module
- Add, edit, and manage employees, assign rights, and monitor activity.
- Administration
- Configure system settings, roles, and user permissions.
- Mobile Application
- Access tasks, CRM, GPS tracking, and timesheets on mobile devices.
Pricing
Monthly plans
Start
EUR 8
Business
EUR 14
Pro
EUR 24
Countries & Languages
Interface languages
Billing currencies
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About zegoal
Zegoal is a workforce management platform from Zegoal OÜ that helps cut the costs of monitoring mobile staff and remote offices. It includes online GPS tracking, workforce scheduling, and a staff mobile app so organizations can efficiently manage their teams. Zegoal automates work processes and provides detailed reports, offering insights into staff performance and location. The platform is designed to support organizations in improving their operations by simplifying communication and task management. Key capabilities: online GPS tracking reports staff mobile app workforce scheduling CRM Best for: organizations that need to monitor and manage mobile employees effectively.
zegoal Details
zegoal's In-App Market Place
Does zegoal have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Start
EUR 8
Business
EUR 14
Pro
EUR 24
Accepted Payment Currencies
EUR (€)
Pros & Cons
- Provides a complete all-in-one platform combining task management, GPS tracking, CRM, and reporting for field staff optimization.
- Enhances staff productivity by tracking time, transit, and customer interactions, reducing idle time.
- Improves operational transparency, allowing managers to quickly identify bottlenecks and optimize processes.
- Supports field mobility with offline access, ensuring work continuity without constant internet connection.
- Customizable templates and reports allow tailored monitoring and analysis to suit business needs.
- User registration is only available via the website, which can be inconvenient for some users.
- Real-time GPS tracking may raise privacy concerns among employees.
- Offline functionality may be limited, requiring internet connectivity for some operations.
- Limited information on enterprise-level scalability could concern large organizations.
- Advanced analytics and reporting capabilities are still in Beta and may lack full functionality.
zegoal's Support Options
Email Address
support@zegoal.comContact
+372 504 4964zegoal's Alternatives
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