About Zepo AI
Zepo AI is a conversational AI platform for SMEs to automate sales and customer support. It provides an AI agent that can consult with customers, handle orders, and provide 24/7 support on websites and social media platforms like Messenger and Zalo.
Zepo AI is a Vietnamese-based platform designed to help small and medium-sized enterprises automate their sales and customer service operations using conversational AI. The core product is an AI Agent that can be trained on a company's specific data, such as product catalogs and FAQs, to provide 24/7 customer consultations, qualify leads, and process orders. It integrates with popular sales channels in its target market, including websites, Facebook Messenger, Zalo, and TikTok. Zepo offers a 7-day free trial and has several paid subscription tiers with pricing published in Vietnamese Dong. Support is available via email and phone. The platform is primarily aimed at businesses in retail, e-commerce, education, and services that handle a high volume of customer conversations.
Pros & Cons
- Provides 24/7 automated customer service, preventing lost leads outside of business hours.
- Integrates with multiple popular messaging and e-commerce platforms like Messenger, Zalo, and Shopee.
- Offers a 7-day free trial without requiring a credit card.
- Pricing plans are clearly published on the website.
- Can be trained on a company's specific data for tailored responses.
- The website and product appear to be primarily in Vietnamese, which may limit international usability.
- Advanced features like CRM/API integration are restricted to higher-priced plans.
- The free plan is limited to 500 messages and basic features.
Features
Key features
Automates customer consultation and order processing 24/7 to avoid missing potential sales.
Works across websites, Messenger, Zalo, TikTok, and Instagram to engage customers on their preferred platforms.
Turns existing company documents, product information, and FAQs into a knowledgeable AI agent.
Assesses potential leads during conversations to prioritize sales efforts.
Handles customer support requests after a purchase has been made.
Additional features
Manages the entire order lifecycle from reception to confirmation within the chat interface.
Can identify products from images sent by customers.
Connects with existing business systems for seamless data flow (available on higher-tier plans).
Allows businesses to configure specific automated sequences for customer interactions.
Pricing
Monthly plans
- 500 messages
- 1 store
- 2 members
- 1 fanpage
- Website integration
- 20 products
- 5,000 messages/month
- 3 stores
- 5 members
- 3 fanpages
- Basic Website & API
- 100 products
- 20,000 messages/month
- 5 stores
- 10 members
- 5 fanpages
- Advanced API & CRM
- 500 products
- Unlimited messages
- Unlimited stores
- Unlimited members
- Custom AI model
Custom pricing for chains and organizations needing custom limits, integrations, or AI models.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About Zepo AI
Zepo AI is a conversational AI platform for SMEs to automate sales and customer support. It provides an AI agent that can consult with customers, handle orders, and provide 24/7 support on websites and social media platforms like Messenger and Zalo.
Zepo AI Details
Zepo AI's In-App Market Place
Does Zepo AI have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- 500 messages
- 1 store
- 2 members
- 1 fanpage
- Website integration
- 20 products
- 5,000 messages/month
- 3 stores
- 5 members
- 3 fanpages
- Basic Website & API
- 100 products
- 20,000 messages/month
- 5 stores
- 10 members
- 5 fanpages
- Advanced API & CRM
- 500 products
- Unlimited messages
- Unlimited stores
- Unlimited members
- Custom AI model
Custom pricing for chains and organizations needing custom limits, integrations, or AI models.
Source: vendor pricing page →Accepted Payment Currencies
VND
Pros & Cons
- Provides 24/7 automated customer service, preventing lost leads outside of business hours.
- Integrates with multiple popular messaging and e-commerce platforms like Messenger, Zalo, and Shopee.
- Offers a 7-day free trial without requiring a credit card.
- Pricing plans are clearly published on the website.
- Can be trained on a company's specific data for tailored responses.
- The website and product appear to be primarily in Vietnamese, which may limit international usability.
- Advanced features like CRM/API integration are restricted to higher-priced plans.
- The free plan is limited to 500 messages and basic features.
Zepo AI's Support Options
Zepo AI's Alternatives
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