About ZetesAres
ZetesAres is a field force automation software from Zetes FasTrace designed to enable the field service teams with advanced proof of delivery, direct store delivery, van sales, and asset maintenance solutions. It combines goods receiving, put away, and inventory management so that field operations can be managed efficiently. The intelligent user-friendly interface supports technology independence, allowing for versatile usage in various environments. ZetesAres provides essential capabilities including packaging execution, identification and compliance, and order picking to simplify operations. With these features, organizations can achieve real-time insights and improve service delivery. Key capabilities: goods receiving put away inventory management packaging execution order picking Best for: field service teams that need comprehensive solutions for managing field operations effectively.
ZETESAres by ZETES Fastrace is a field service management (FSM) solution tailored for logistics-heavy and asset-tracking environments. Built on ZETES’ background in supply-chain and track-and-trace technologies, ZETESAres focuses on connecting field operations with inventory and asset visibility, enabling companies to manage work orders, inspections, and mobile data capture while maintaining audit trails and compliance records. Its core strengths lie in real-time location awareness, barcode/RFID support, and process-driven task flows. The user interface balances functionality and clarity: a web-based console for dispatchers and managers and a streamlined mobile app for technicians. The desktop UI surfaces dashboards, maps, and lists with clear priorities and filters, while the mobile screens emphasize task checklists, scanning workflows, and offline data capture. New users report a modest learning curve—largely because the app exposes a lot of traceability features—but navigation is logical and shortcuts for scanning/confirming jobs speed field work. Functionality covers scheduling and dispatch, barcode/RFID-enabled asset management, digital forms, proof of service capture, and automated compliance reporting.
Pros & Cons
- +Maximizes productivity by providing real-time visibility of tasks, assets, and personnel.
- +Highly scalable and modular, allowing quick and easy addition of functionality and hardware as needed.
- +Technology Independent, ensuring compatibility across all leading devices, ruggedized or standard.
- +Empowers field teams with the necessary intelligence to delight customers and improve knowledge.
- +Enables service delivery as promised every time through accurate information and location tracking.
- −Integration complexity suggests significant implementation costs and potential disruption to existing back-office systems.
- −System reliability for real-time features heavily relies on constant and robust mobile network connectivity in the field.
- −Potential vendor lock-in due to the proprietary MCL™ Mobility Platform controlling both software and hardware management.
- −High upfront cost for the comprehensive solution, potentially including new hardware and extensive team training.
- −Solution complexity may require dedicated IT support to manage a wide array of applications and technology integrations.
Features
Key features
- Complete Field Force Automation
- Manages and controls the entire field service operations, workforce, direct store delivery (DSD), and van sales processes.
- Real-time Visibility & Control
- Provides instant, accurate information on task status, completion, and the location of vehicles, assets, and personnel.
- MCL™ Mobility Platform Integration
- The software is powered by a proprietary platform that simplifies the organization and control of both the software and related mobile hardware.
- Technology and Device Independence
- The solution is innovative and flexible, capable of running on all leading devices, including ruggedized and non-ruggedized handhelds.
- Modular and Scalable Design
- Allows businesses to address field service and sales processes in a steady, incremental, and scalable way.
- Comprehensive Proof-of-X
- Facilitates essential documentation processes like Proof of Delivery, Proof of Collection, and Proof of Condition.
Additional features
- Field Mobility Solution
- A comprehensive software designed to control field service operations and the workforce.
- Direct Store Delivery (DSD) Management
- Provides task management capabilities for complex DSD operations.
- Van Sales Management
- Empowers mobile teams with intelligence for van sales operations.
- Field Service Facilitation
- Supports core field services like asset maintenance and meter reading.
- Accurate Information Provision
- Delivers precise, up-to-date data to back-office staff, field professionals, and customers.
- Location Tracking
- Allows discovery of the location of vehicles, goods, assets, and personnel.
- Log Executed Tasks
- Enables field teams to easily record and log tasks as they are completed.
- Real-time Visibility on Progress
- Gives management instant updates on ongoing task completion statuses.
- User-friendly Interface
- Presents information from mobile solutions in an easily manageable way.
- MCL™ Mobility Platform
- The underlying platform that organizes and controls the software and mobile hardware.
- Management Dashboards with Alerts
- Provides oversight tools that create incident alerts to maintain productivity.
- Proof of delivery
- An application process for documenting successful product delivery.
- Proof of collection
- An application process for documenting successful item collection.
- Proof of condition
- An application process for documenting the current status or condition of goods.
- Recipient identification
- Functionality supporting recipient verification using methods like eID or Smartcards.
- Returnable asset tracking
- Tools for monitoring the location and status of returnable assets.
- Dynamic task management
- Allows for flexible, changing, and efficient task assignment in real-time.
- Task monitoring
- Continuous oversight of assigned and ongoing field tasks.
Pricing
Countries & Languages
Interface languages
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About ZetesAres
ZetesAres is a field force automation software from Zetes FasTrace designed to enable the field service teams with advanced proof of delivery, direct store delivery, van sales, and asset maintenance solutions. It combines goods receiving, put away, and inventory management so that field operations can be managed efficiently. The intelligent user-friendly interface supports technology independence, allowing for versatile usage in various environments. ZetesAres provides essential capabilities including packaging execution, identification and compliance, and order picking to simplify operations. With these features, organizations can achieve real-time insights and improve service delivery. Key capabilities: goods receiving put away inventory management packaging execution order picking Best for: field service teams that need comprehensive solutions for managing field operations effectively.
ZetesAres Details
ZetesAres's In-App Market Place
Does ZetesAres have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
EUR (€), USD ($), GBP (£)
Pros & Cons
- Maximizes productivity by providing real-time visibility of tasks, assets, and personnel.
- Highly scalable and modular, allowing quick and easy addition of functionality and hardware as needed.
- Technology Independent, ensuring compatibility across all leading devices, ruggedized or standard.
- Empowers field teams with the necessary intelligence to delight customers and improve knowledge.
- Enables service delivery as promised every time through accurate information and location tracking.
- Integration complexity suggests significant implementation costs and potential disruption to existing back-office systems.
- System reliability for real-time features heavily relies on constant and robust mobile network connectivity in the field.
- Potential vendor lock-in due to the proprietary MCL™ Mobility Platform controlling both software and hardware management.
- High upfront cost for the comprehensive solution, potentially including new hardware and extensive team training.
- Solution complexity may require dedicated IT support to manage a wide array of applications and technology integrations.
ZetesAres's Support Options
Documentation
https://www.zetes.com/en/white-papersZetesAres's Alternatives
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