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Software Status:Active

About Ziada

Ziada is a service platform from Kazi Tech (Kenya) Ltd that connects users with skilled fundis for various tasks. It combines user reviews, a comprehensive database of service providers, and an easy booking system so users can find the right professional for their needs. The platform allows users to browse profiles, read ratings, and request quotes directly from fundis. Additionally, Ziada supports secure payment options and provides customer support to ensure a positive use. Key capabilities: user reviews comprehensive database easy booking secure payments customer support Best for: individuals and businesses that need reliable and skilled professionals for home or office services.

Ziada Details

Vendor
Kazi Tech (Kenya) Ltd
Year Launched
Location
Deployment
Training Options
Countries Served
ALL COUNTRIES
Languages
ENGLISH
Users
Service Providers, Customers seeking services
Industries Served
Informal Services, Local Services, Handyman Services
Tags
Local Services Marketplace

Ziada's In-App Market Place

Does Ziada have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD($)

Pros & Cons

  • It cuts down the exhausting search for reliable fundis from months to just a few days.
  • You get a "two-in-one" benefit where service providers can easily switch to being clients when they need help.
  • The focus on training means the fundis aren't just workers; they're professionals who keep getting better at their craft.
  • It bridges the visibility gap, making it easy for talented tradespeople in the informal sector to finally be found.
  • Having a curated and licensed network takes the scary guesswork out of hiring a plumber or electrician.
  • The "pay per lead" model might feel like a risky gamble for fundis who are just starting out.
  • Success depends heavily on having a high density of users in your specific local area to be effective.
  • Relying on a digital platform can be a barrier for older or less tech-savvy tradespeople in the sector.
  • If the vetting process ever slips, the reputation of the entire network could suffer from one bad experience.
  • Growing into new regions requires massive boots-on-the-ground effort to verify and onboard enough quality professionals.

Ziada's Support Options

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