About Zigpoll
A survey and feedback platform for collecting zero-party data through post-purchase surveys, exit-intent polls, and on-site forms. It offers a no-code setup for e-commerce platforms like Shopify and WordPress, with AI-powered analytics.
Zigpoll is a survey and feedback platform designed to help businesses, particularly in e-commerce, media, and SaaS, gather customer insights directly from their websites. The platform focuses on embedding surveys into the customer journey, such as post-purchase or on exit-intent, to achieve high response rates. Key features include over 20 question types, branching logic, AI-powered response analysis, and design customization to match a site's branding. Zigpoll offers a free plan for up to 100 monthly responses, with paid tiers scaling by response volume and adding advanced features like API access and premium integrations. The service integrates with tools like Shopify, Klaviyo, Slack, and Zapier. Support is available via email, with documentation and demos also provided.
Pros & Cons
- Offers a free forever plan with up to 100 responses per month.
- Features AI-powered analysis to automatically summarize themes from open-ended text responses.
- Provides deep integration with Shopify, including post-purchase surveys and customer targeting.
- Claims a high average response rate of 50% by embedding surveys directly into the customer journey.
- Supports over 94 languages with an auto-translation feature for global feedback collection.
- Response limits on the free and lower-tier plans can be restrictive for high-traffic websites.
- Advanced features like API access and custom domains are reserved for more expensive plans.
Features
Key features
Collect feedback directly on-site with post-purchase, exit-intent, and page-specific surveys.
Automatically analyzes open-ended responses to identify trends, sentiment, and actionable themes without manual reading.
Trigger surveys based on user behavior, purchase history, geography, device, or customer segments.
Fully customize the look and feel of polls, including colors, fonts, and branding, to match your website.
Engage users with over 20 question formats, including NPS, CES, image selection, file uploads, and ranked choice.
Create dynamic surveys that ask follow-up questions based on previous answers to dig deeper into customer feedback.
Offer discount codes or other rewards on a final slide to encourage survey completion.
Additional features
Create surveys in over 94 languages with an auto-translation feature to engage a global audience.
Test different survey variations and target them by percentage to optimize for the best response rates.
Offers a one-click install for Shopify with deep integration for post-purchase surveys and customer data targeting.
Integrate survey data with other systems using API access and conditional webhooks on higher-tier plans.
Generate responses from defined AI audiences to test surveys and validate questions before launching to real customers.
Distribute surveys via email or SMS, triggered by events from platforms like Shopify and Klaviyo.
Supports anonymous feedback collection and kiosk-mode surveys for in-person use cases.
Schedule and automate reports to be sent to your team, keeping stakeholders informed of customer feedback.
Pricing
Monthly plans
- 100 responses /mo
- Send 100 emails /mo
- Unlimited surveys
- Flexible question formats
- Custom style any survey
- 500 responses /mo
- Send 2,500 emails /mo
- Automatic AI insights
- White label support
- SMS surveys
- 2,000 responses /mo
- Send 10,000 emails /mo
- API & MCP access
- Copywriting support
- 24 hour customer support
- Unlimited responses /mo
- Send 10,000 emails /mo
- Custom Domain Name
- API & MCP access
Annual plans
Billed annually. Equivalent to $21.75/month.
Source: vendor pricing page →Billed annually. Equivalent to $72.75/month.
Source: vendor pricing page →Billed annually. Equivalent to $145.50/month.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to Zigpoll
.png){kind=small}
WebPay
WebPay is a payment gateway software from WebPay that provides a full-featured solution for processing…
LeadVenture
LeadVenture is a dealership technology platform providing digital retailing, inventory management, lead generation, marketing automation,…
ToonaShop
ToonaShop is an e-commerce platform from Calculus System SARL that supports businesses in managing online…
Spot something wrong or outdated?
Suggest a correction — a reviewer verifies every change.
About Zigpoll
A survey and feedback platform for collecting zero-party data through post-purchase surveys, exit-intent polls, and on-site forms. It offers a no-code setup for e-commerce platforms like Shopify and WordPress, with AI-powered analytics.
Zigpoll Details
Zigpoll's In-App Market Place
Does Zigpoll have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- 100 responses /mo
- Send 100 emails /mo
- Unlimited surveys
- Flexible question formats
- Custom style any survey
- 500 responses /mo
- Send 2,500 emails /mo
- Automatic AI insights
- White label support
- SMS surveys
- 2,000 responses /mo
- Send 10,000 emails /mo
- API & MCP access
- Copywriting support
- 24 hour customer support
- Unlimited responses /mo
- Send 10,000 emails /mo
- Custom Domain Name
- API & MCP access
Annual plans
Billed annually. Equivalent to $21.75/month.
Source: vendor pricing page →Billed annually. Equivalent to $72.75/month.
Source: vendor pricing page →Billed annually. Equivalent to $145.50/month.
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Offers a free forever plan with up to 100 responses per month.
- Features AI-powered analysis to automatically summarize themes from open-ended text responses.
- Provides deep integration with Shopify, including post-purchase surveys and customer targeting.
- Claims a high average response rate of 50% by embedding surveys directly into the customer journey.
- Supports over 94 languages with an auto-translation feature for global feedback collection.
- Response limits on the free and lower-tier plans can be restrictive for high-traffic websites.
- Advanced features like API access and custom domains are reserved for more expensive plans.
Zigpoll's Support Options
Email Address
support@zigpoll.comDocumentation
https://docs.zigpoll.com/Zigpoll's Alternatives
WebPay
WebPay is a payment gateway software from WebPay that provides a full-featured solution for processing…
LeadVenture
LeadVenture is a dealership technology platform providing digital retailing, inventory management, lead generation, marketing automation,…
ToonaShop
ToonaShop is an e-commerce platform from Calculus System SARL that supports businesses in managing online…
.png&w=96&q=75){kind=small}
