Zoho Commerce

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Software Status:Active

About Zoho Commerce

Zoho Commerce is an ecommerce platform from Zoho that helps businesses build and manage online stores. It combines features such as order management, product catalog management, and payment processing, so businesses can efficiently manage their online transactions. The platform supports automation of the entire order cycle, which helps in reducing manual effort and time spent. Additionally, it offers tools to identify and engage with loyal customers, making it easier to grow a dedicated buyer base. Zoho Commerce includes integrations with various payment gateways and shipping providers to facilitate smooth operations. Key capabilities: order management product catalog management payment processing customer engagement tools shipping integrations Best for: ecommerce businesses that need a comprehensive solution for managing online orders.

Zoho Commerce Details

Vendor

Zoho

Year Launched

1996

Location

Texas Austin 979 Springdale Rd, Suite 123, Austin,TX 78702

Deployment

cloud

Training Options

documentation, videos, live online

Countries Served

All Countries

Languages

Spanish, Portuguese (Brazil), German, French, Dutch, Japanese, Arabic, Indonesian, Thai, Vietnamese

Users

Budding entrepreneurs, ecommerce startups, small, and mid-sized businesses.

Industries Served

Retail, Fashion, Food & Beverages, Furniture, Electronics, Handicrafts, and many other sectors involving physical or digital goods.

Zoho Commerce's In-App Market Place

Does Zoho Commerce have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

Pricing Options

Free trial

Free version

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Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), MXN (Mex$), INR (₹), AUD (A$), CAD (C$), SGD ($), KES (KSh), AED (د.إ), SAR (﷼), ZAR (R), NGN (₦), EGP (£ or ج.م), IDR (Rp), BRL (R$)

Pros & Cons

User-friendly interface, even for non-technical users.
Tight integration with other Zoho apps (CRM, Inventory, etc.).
Cost-effective pricing with a generous free trial.
Comprehensive features for managing ecommerce (inventory, payments, shipping, analytics).
Strong customer support and customization options for unique business needs.

Missing basic features like bulk product image uploads and zoom-on-hover for products.
Some critical ecommerce features (e.g., filters) are only available in higher-priced plans.
Limited and outdated design templates.
Tutorials and documentation may not address all real-world use cases.
Time-consuming setup for bulk uploads and advanced configurations.