ZorgMail logo

ZorgMail

by Enovation · Since 1983
No reviews yet
Active1+ countriesCloud
Quick facts
VendorEnovation
Year launched1983
StatusActive
LocationRivium Quadrant 2, 2909 LC Capelle aan den IJssel, The Netherlands
Countries served1+
Languages3
Integrations5+
Free tierN/A
Free trialN/A
Contact salesYES

About ZorgMail

ZorgMail is a secure messaging platform from Enovation designed for healthcare communication. It includes secure messaging, task management, and appointment scheduling so healthcare professionals can communicate effectively while ensuring patient confidentiality. ZorgMail supports compliance with healthcare regulations, providing a reliable solution for sensitive information exchange. The platform also integrates with existing healthcare systems, allowing for simplified workflows and improving efficiency in communication among care teams. Key capabilities: secure messaging task management appointment scheduling integration with healthcare systems compliance with regulations Best for: healthcare professionals that need a secure method for communicating patient information and managing tasks.

Enovation ZorgMail provides a critical, specialized service for the Dutch healthcare sector, acting as a secure and reliable platform for the exchange of sensitive patient information. Its primary value lies in its NTA 7516 certification, which ensures compliance with national security standards, a non-negotiable requirement for medical communication. From a user experience standpoint, the platform excels at integration, allowing professionals to securely send and receive confidential messages directly from familiar interfaces like Microsoft Outlook and a wide array of over 250 connected information systems, including Electronic Patient Records (EPRs) and Electronic Client Records (ECRs). The seamless inclusion of a verified, national address book for healthcare professionals is a significant feature, eliminating uncertainty about the recipient and building a trusted community. This focus on simplifying secure workflows within existing clinical environments makes it a highly functional and effective tool for a diverse user base, including general practitioners, pharmacists, and specialists, ultimately streamlining communication and improving patient care. In terms of performance and reliability, the platform is built on a robust, cloud-based, and web-accessible architecture, which provides consistent availability and scalability.

Pros & Cons

Pros
  • Ensures secure exchange of sensitive healthcare information with verified recipients.
  • Integrates seamlessly with many EHR/EPR systems and healthcare workflows.
  • Enhances medication safety through Lab4Apo lab-to-pharmacy integration.
  • Provides a verified address book of healthcare professionals for trusted collaboration.
  • Offers multiple communication tools like secure mail, chat, file share, and video call
Cons
  • Pricing information is not transparent and requires direct vendor contact.
  • Primarily focused on the Dutch healthcare market, limiting international usability.
  • May require significant setup and integration effort for large organizations.
  • Relies heavily on compatibility with third-party systems and partners.
  • Limited evidence of a global in-app marketplace for add-ons or extensions.

Features

Key features

Secure Mail

Send email securely from standard mail clients with verified recipients and authentication.

EDI / Electronic Data Interchange

Automate sending/receiving of structured medical messages (lab results, prescriptions, letters) linked to patient records.

Lab4Apo

Push selected lab results directly into pharmacy information systems with patient consent for medication safety monitoring.

Address Book of Verified Professionals

Access a central directory of verified ZorgMail participants for safe collaboration.

System Integrations & Interoperability

Support FHIR, XDS, lspConnect, and connectivity with many EHR/EPR systems and middleware.

Additional features

Secure Mail

Securely send/receive email with authentication and verified recipients.

EDI

Exchange structured healthcare messages (lab results, prescriptions, specialist letters) automatically within information systems.

Lab4Apo

Automate delivery of lab values to pharmacies/AIS with patient consent for medication monitoring.

SafeRelay

Send secure mail via your own domain with SafeRelay.

Address Book

Access a central address book of all verified ZorgMail participants.

File Share

Share files securely within the platform.

Chat (ZorgMail Chat)

Use secure chat for community members with an active Secure Mail account.

Video / Beeldbellen

Enable video calling (Zaurus) for teleconsultations.

FHIR / myhealthconnect

Provide FHIR support with myhealthconnect references.

XDS / XDS Connect

Offer XDS-based connectivity options, including eLabConnect references.

lspConnect / LSP connectivity

Support national and local service point connections.

Capsule / Infor Cloverleaf references

Integrate with middleware and partner systems.

Support Portal & Incident Reporting

Use a customer support portal for incident registration and status tracking.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
3
Interface languages
17
Billing currencies

Available in

Netherlands

Interface languages

EnglishDutchGerman

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇳🇿NZD🇨🇭CHF🇸🇬SGD🇭🇰HKD🇸🇪SEK🇳🇴NOK🇩🇰DKK🇵🇱PLN🇲🇽MXN🇧🇷BRL🇮🇳INR

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