Solevant.com Privacy Policy

Effective Date: May 16, 2025

Welcome to Solevant.com ("Solevant", "we", "us", or "our"). At Solevant, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our global software discovery, review, and community platform.

By accessing or using Solevant.com, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

1. Data Collection Details

We collect various types of information to provide and improve our services to you:

1.1 User Registration Data

• Email address (required for account creation)
• Geographic location information
• Optional profile details (name, job title, industry, company, profile picture)
• Account credentials (encrypted)

1.2 IP-based Geolocation Data

• Determine your approximate geographic location
• Provide localized software recommendations and content
• Enhance platform security and prevent fraud

1.3 User-Generated Content

• Software reviews and ratings
• Forum posts and comments
• Wiki-style edits and contributions
• Votes, likes, and other interaction signals
• Content submitted via anonymous burner IDs

1.4 Analytics and Usage Data

• Google Analytics and similar third-party analytics tools
• Log files and server data
• Device information (browser type, operating system, device type)
• Clickstream data and page interaction information
• Time spent on pages and features used

1.5 Cookies and Tracking Technologies

• Remember your preferences and settings
• Understand how you use our platform
• Authenticate users and maintain session information
• Deliver targeted content and advertisements
• Collect analytics data to improve our services

You can manage cookie preferences through your browser settings. However, disabling cookies may limit certain functionality of our platform.

1.6 Third-Party and Scraped Data

• Publicly available software information through data scraping
• Software metadata from vendor APIs and partnerships
• Market data and trend information
• AI-processed data from various sources to generate insights

2. Data Usage

We use the collected data for the following purposes:

2.1 Platform Personalization

• Customize software recommendations based on your location, industry, and preferences
• Provide regionally appropriate content and insights
• Tailor your platform experience to your interests and behavior
• Improve search relevance and results

2.2 Community Features and Moderation

• Enable community participation in forums and discussions
• Support wiki-style collaborative editing
• Facilitate anonymous participation through burner IDs
• Moderate content to maintain community standards
• Prevent abuse, spam, and inappropriate content

2.3 Platform Improvement

• Analyze user behavior to enhance interface and performance
• Identify and fix technical issues
• Develop new features based on user needs and feedback
• Optimize for search engines and discoverability
• Training and improving our AI systems for better recommendations

2.4 Communications

• Send transactional emails related to your account and activity
• Provide important updates about our platform
• Deliver optional newsletters and marketing communications (with consent)
• Respond to your inquiries and support requests
• Notify you about responses to your content or mentions

2.5 Legal and Security Compliance

• Comply with legal obligations and regulations
• Protect against fraudulent or unauthorized activity
• Enforce our Terms and Conditions
• Maintain the security and integrity of our platform
• Respond to legal requests when required by law

3. Data Sharing & Third Parties

3.1 Our Data Sharing Principles

We do not sell your personal data to third parties. However, we do share certain information as described below:

3.2 Service Providers and Infrastructure

We share data with trusted third parties who help us operate our platform:

• Cloud infrastructure and hosting providers
• Analytics and data processing services
• Customer support tools and platforms
• Email delivery and communication services
• Security and fraud prevention providers

All service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

3.3 Limited Partner Access

• Software vendors may receive aggregated statistics about reviews of their products
• Research institutions for statistical analysis (in anonymized or aggregated form)
• API integrations authorized by you

These sharing arrangements are governed by strict data protection agreements.

3.4 Legal Requirements

• To comply with applicable laws and regulations
• To respond to valid legal processes including court orders or subpoenas
• To protect our rights, property, or safety
• To investigate potential violations of our Terms and Conditions
• In connection with a merger, acquisition, or sale of assets (with appropriate safeguards)

3.5 Public Content

Please be aware that any information you post publicly on Solevant (including reviews, forum posts, and profile information marked as public) will be visible to other users and may be indexed by search engines.

4. User Rights

Depending on your location, you may have certain rights regarding your personal information:

4.1 Access and Portability

• Request a copy of the personal data we hold about you
• Receive your data in a structured, commonly used format
• Transfer your data to another service provider where technically feasible

4.2 Correction and Updates

• Update or correct inaccurate information in your account
• Complete incomplete personal data
• Update your preferences and profile information

4.3 Deletion and Restriction

• Request deletion of your personal data ("right to be forgotten")
• Close your account and have associated personal data removed
• Restrict processing of your data in certain circumstances

Note: Some data may be retained for legal or legitimate business purposes

4.4 Objection and Controls

• Opt-out of marketing communications
• Object to certain processing of your personal data
• Manage cookie preferences through your browser
• Use browser privacy features like "Do Not Track"

4.5 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@solevant.com. We will respond to your request within the timeframe required by applicable law (typically within 30 days).

We may need to verify your identity before fulfilling certain requests. In some cases, we may have valid grounds to refuse a request in accordance with applicable privacy laws.

5. Security Measures

5.1 Technical Safeguards

• Data encryption in transit and at rest
• Secure cloud infrastructure with regular security updates
• Multi-factor authentication for administrative access
• Regular vulnerability scanning and penetration testing
• Firewalls and intrusion detection systems

5.2 Organizational Controls

• Staff training on data protection and security practices
• Access controls and permissions based on need-to-know principles
• Regular security audits and compliance assessments
• Data protection impact assessments for new features
• Incident response procedures for potential breaches

5.3 User Account Security

• Password encryption and strength requirements
• Optional two-factor authentication
• Session timeout after periods of inactivity
• Suspicious activity monitoring and alerts

While we implement safeguards, no system is completely secure. We encourage users to help protect their accounts by selecting strong passwords and maintaining their confidentiality.

6. International Compliance

6.1 Global Data Protection

Solevant is a global platform and processes data in various jurisdictions. We comply with major data protection laws including:

• General Data Protection Regulation (GDPR) - European Union
• California Consumer Privacy Act (CCPA) - California, USA
• Personal Information Protection and Electronic Documents Act (PIPEDA) - Canada
• Australian Privacy Principles (APP) - Australia
• Other applicable national and regional data protection laws

6.2 International Data Transfers

When we transfer personal data outside your region, we ensure appropriate safeguards are in place through:

• Standard contractual clauses approved by relevant data protection authorities
• Adequacy decisions where applicable
• Data protection agreements with our service providers
• Implementation of technical measures to ensure equivalent protection

6.3 Regional Variations

Certain regions may have specific privacy rights and requirements. Please visit our regional privacy notices for additional information applicable to your location:

• European Union: [PLACEHOLDER: EU Privacy Notice Link]
• California: [PLACEHOLDER: California Privacy Rights Link]

7. Children's Privacy

Solevant is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the relevant age without parental consent, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting a notice on our website
• Sending an email to the address associated with your account
• Providing a notification through the platform

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

Data Protection Officer
Solevant, Inc.
Email: privacy@solevant.com
Address: 651 North Broad Street
Suite 206
Middletown, Delaware 19709
United States

For users in the European Union, our EU representative can be contacted at: eu-representative@solevant.com

Last Updated: May 16, 2025