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Terms and Conditions

Last updated on January 10, 2023.

This Privacy Policy describes our policies on the collection, use, and disclosure of information about you in connection with your use of our services, including those offered through the G2 website (www.g2.com and any subdomains) (“Site”) and communications (e.g., emails, phone calls, and texts) (collectively, “Service”). The terms “we”, “us”, “our” and “G2” refer to: (i) G2.com, Inc., a Delaware corporation with its headquarters in Chicago, Illinois. When you use the Service, you consent to our collection, use, and disclosure of information about you as described in this Privacy Policy, our Terms of Use and our Community Guidelines.

This Privacy Policy does not cover your use of any of G2’s paid products, nor does it cover G2’s employees, former employees or job applicants and prospects.

1. About G2

G2 offers a public website where you can search for and share information about technology products, services and providers, communicate with Site users, contribute reviews of technology products and services, and connect with software providers.

2. Information We Collect and How We Use It

We receive, store, and process certain types of personal information about you from your use of the Service, automatic data collection, and from certain third parties.

What Categories and Types of Information We Collect

We collect, transmit and store various categories of your personal information in connection with the Service. Over the last 12 months, we have collected the following categories of personal information:

Category Examples
Identifiers First name, last name, email address
Commercial Information Records of software products and/or services purchased, obtained or considered
Internet or other electronic network or device activity information Search history, information on interactions with a website, application, or advertisement
Geolocation Data Physical location, generally
Audio and visual information Video reviews of software
Professional or employment information Current or past employment, job title, employer name
Inferences Activity on the Site to infer interest in certain products and categories
Sensitive personal information Account login and password information

G2 has not collected and does not plan to collect characteristics of protected classifications under applicable laws, biometric information, education information; and sensitive personal information other than account logins and encrypted passwords. Although neither required nor recommended, it is your choice to provide any of the foregoing information in connection with the Service and to make that information public.

Please do not post on the Site or add to your account any personal data that you would not want to be publicly available.

Sources of Personal Information

We receive your personal information from any one or more of the following sources:

Why We Use Your Personal Information

We may use personal information as permitted by law, for the following business purposes:

3. Do-Not-Track

G2 does not currently respond to Do-Not-Track signals, although we do respond to the Global Privacy Control (GPC). You may adjust your preferences for certain tracking, for example, by disabling cookies or using ‘private’ or ‘incognito’ browsing modes. Learn more in our Cookie Policy.

4. Reviews and Other Content Published on the Site

If you leave a review on the Site, or participate on a discussion board...

Submitting reviews and comments is entirely voluntary...

If you posted an attributed review under your name, you can change your mind later...

5. How We Share Your Information

G2 may share your information with providers of products and services listed on the Site...

Sharing with providers of products and services listed on the Site

When you expressly request to be contacted, we will share your personal information...

Sharing your content

When you leave a review on the Site, unattributed or not...

Sharing with our service providers

G2 uses third party service providers to support or provide services for us in connection with the Site...