1CRM logo

1CRM

by 1CRM Systems Corp. · Since 2005
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ActiveAvailable globallyCloudOn-premise
Quick facts
Vendor1CRM Systems Corp.
Year launched2005
StatusActive
Location688 Falkland Road Victoria BC, V8S 4L5
Countries servedGlobal
Languages8
Integrations32+
Free tier
Free trialYES
Contact sales

About 1CRM

1CRM is a customer relationship management software from 1CRM Systems Corp. designed for managing customer interactions and data. It combines contact management, sales tracking, and project management so users can effectively oversee customer relationships and projects. 1CRM supports features such as invoicing, support ticketing, and marketing automation to help businesses simplify operations and improve customer service. This solution is particularly beneficial for organizations looking to integrate various customer-related functions into one platform. Key capabilities: contact management sales tracking invoicing support ticketing marketing automation Best for: small to medium-sized businesses that need a comprehensive tool for managing customer relationships and sales processes.

1CRM is a comprehensive, cloud-based CRM solution designed to streamline business operations for small and medium-sized enterprises. Its user-friendly interface, coupled with a rich feature set, makes it an attractive option for companies looking to enhance customer relationships, boost sales, and improve overall operational efficiency. One of the standout features of 1CRM is its versatility. It seamlessly integrates various business functions, including sales, marketing, customer service, and project management. The platform offers tools for managing leads, tracking sales pipelines, creating quotes and invoices, handling customer cases, automating email campaigns, and managing projects. Additionally, its built-in marketing automation tool, Lead Guerrilla, empowers businesses to personalize customer interactions and drive lead generation. The cloud-based deployment model of 1CRM ensures easy accessibility from any device with an internet connection. This eliminates the need for complex installations and maintenance, making it a convenient choice for businesses of all sizes. The software's pricing structure is competitive, with a tiered pricing model that caters to different business needs.

Pros & Cons

What users like
  • +Affordable pricing with a wide range of features included.
  • +Strong customization options and the ability to integrate with third-party applications.
  • +Comprehensive business management tools (CRM, order management, project management, etc.).
  • +Scalable for small to medium-sized businesses.
  • +Reliable support and fast mobile synchronization.
What users flag
  • Email marketing setup can be complex.
  • Lack of modern, user-friendly document management features.
  • Some users report issues with security, such as certificate warnings.
  • The system may feel too broad and include unnecessary features for some businesses.
  • Limited integrations and outdated portal options (e.g., using Joomla instead of more modern platforms).

Features

Key features

1. Daily Task Management
Organize and prioritize daily activities.
2. Marketing Automation
Automate lead capture, follow-ups, and personalized campaigns.
3. Sales & Opportunities Management
Track opportunities, generate reports, and forecast sales.
4. Order Management
Manage inventory, billing, orders, and payments.
5. Customer Service
Track service cases, knowledge bases, and bug tracking.
6. Project Management
Track projects, create expense reports, and manage team timesheets.

Additional features

1. Daily Task Management
Organize tasks and activities.
2. Email Management
Integration of emails directly into the platform.
3. Weather Dashlet
View the weather and other news directly on the dashboard.
4. Group Calendar
Organize meetings and track team availability.
5. Marketing Automation
Lead generation, drip-feed campaigns, and more.
6. Sales Opportunities
Sales tracking, social CRM, forecasting, and scheduled reporting.
7. Order Management
Handling quotes, invoices, sales orders, inventory, and payments.
8. Customer Service
Case management, bug tracking, service contracts, knowledge base.
9. Project Management
Project tracking, timesheets, and expense reporting.
10. HR Management
Employee tracking and leave management.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Annual plans

Startup

USD 13

≈ USD 1.08/mo when billed annually

≈USD 1.08/mo when billed annually

Startup+

USD 20

≈ USD 1.67/mo when billed annually

≈USD 1.67/mo when billed annually

Professional

USD 29

≈ USD 2.42/mo when billed annually

≈USD 2.42/mo when billed annually

One-time purchase

Professional

USD 405

Countries & Languages

Global
Countries served
8
Interface languages
1
Billing currencies

Interface languages

EnglishDanishGermanFrenchItalianNorwegianSpanishSwedish

Billing currencies

🇺🇸USD

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