About 1CRM
1CRM is a customer relationship management software from 1CRM Systems Corp. designed for managing customer interactions and data. It combines contact management, sales tracking, and project management so users can effectively oversee customer relationships and projects. 1CRM supports features such as invoicing, support ticketing, and marketing automation to help businesses simplify operations and improve customer service. This solution is particularly beneficial for organizations looking to integrate various customer-related functions into one platform. Key capabilities: contact management sales tracking invoicing support ticketing marketing automation Best for: small to medium-sized businesses that need a comprehensive tool for managing customer relationships and sales processes.
1CRM is a comprehensive, cloud-based CRM solution designed to streamline business operations for small and medium-sized enterprises. Its user-friendly interface, coupled with a rich feature set, makes it an attractive option for companies looking to enhance customer relationships, boost sales, and improve overall operational efficiency. One of the standout features of 1CRM is its versatility. It seamlessly integrates various business functions, including sales, marketing, customer service, and project management. The platform offers tools for managing leads, tracking sales pipelines, creating quotes and invoices, handling customer cases, automating email campaigns, and managing projects. Additionally, its built-in marketing automation tool, Lead Guerrilla, empowers businesses to personalize customer interactions and drive lead generation. The cloud-based deployment model of 1CRM ensures easy accessibility from any device with an internet connection. This eliminates the need for complex installations and maintenance, making it a convenient choice for businesses of all sizes. The software's pricing structure is competitive, with a tiered pricing model that caters to different business needs.
Pros & Cons
- +Affordable pricing with a wide range of features included.
- +Strong customization options and the ability to integrate with third-party applications.
- +Comprehensive business management tools (CRM, order management, project management, etc.).
- +Scalable for small to medium-sized businesses.
- +Reliable support and fast mobile synchronization.
- −Email marketing setup can be complex.
- −Lack of modern, user-friendly document management features.
- −Some users report issues with security, such as certificate warnings.
- −The system may feel too broad and include unnecessary features for some businesses.
- −Limited integrations and outdated portal options (e.g., using Joomla instead of more modern platforms).
Features
Key features
- 1. Daily Task Management
- Organize and prioritize daily activities.
- 2. Marketing Automation
- Automate lead capture, follow-ups, and personalized campaigns.
- 3. Sales & Opportunities Management
- Track opportunities, generate reports, and forecast sales.
- 4. Order Management
- Manage inventory, billing, orders, and payments.
- 5. Customer Service
- Track service cases, knowledge bases, and bug tracking.
- 6. Project Management
- Track projects, create expense reports, and manage team timesheets.
Additional features
- 1. Daily Task Management
- Organize tasks and activities.
- 2. Email Management
- Integration of emails directly into the platform.
- 3. Weather Dashlet
- View the weather and other news directly on the dashboard.
- 4. Group Calendar
- Organize meetings and track team availability.
- 5. Marketing Automation
- Lead generation, drip-feed campaigns, and more.
- 6. Sales Opportunities
- Sales tracking, social CRM, forecasting, and scheduled reporting.
- 7. Order Management
- Handling quotes, invoices, sales orders, inventory, and payments.
- 8. Customer Service
- Case management, bug tracking, service contracts, knowledge base.
- 9. Project Management
- Project tracking, timesheets, and expense reporting.
- 10. HR Management
- Employee tracking and leave management.
Pricing
Annual plans
Startup
USD 13
≈ USD 1.08/mo when billed annually
≈USD 1.08/mo when billed annually
Startup+
USD 20
≈ USD 1.67/mo when billed annually
≈USD 1.67/mo when billed annually
Professional
USD 29
≈ USD 2.42/mo when billed annually
≈USD 2.42/mo when billed annually
One-time purchase
Professional
USD 405
Countries & Languages
Interface languages
Billing currencies
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About 1CRM
1CRM is a customer relationship management software from 1CRM Systems Corp. designed for managing customer interactions and data. It combines contact management, sales tracking, and project management so users can effectively oversee customer relationships and projects. 1CRM supports features such as invoicing, support ticketing, and marketing automation to help businesses simplify operations and improve customer service. This solution is particularly beneficial for organizations looking to integrate various customer-related functions into one platform. Key capabilities: contact management sales tracking invoicing support ticketing marketing automation Best for: small to medium-sized businesses that need a comprehensive tool for managing customer relationships and sales processes.
1CRM Details
1CRM's In-App Market Place
Does 1CRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Annual plans
Startup
USD 13
≈ USD 1.08/mo when billed annually
≈USD 1.08/mo when billed annually
Startup+
USD 20
≈ USD 1.67/mo when billed annually
≈USD 1.67/mo when billed annually
Professional
USD 29
≈ USD 2.42/mo when billed annually
≈USD 2.42/mo when billed annually
One-time purchase
Professional
USD 405
Accepted Payment Currencies
USD ($)
Pros & Cons
- Affordable pricing with a wide range of features included.
- Strong customization options and the ability to integrate with third-party applications.
- Comprehensive business management tools (CRM, order management, project management, etc.).
- Scalable for small to medium-sized businesses.
- Reliable support and fast mobile synchronization.
- Email marketing setup can be complex.
- Lack of modern, user-friendly document management features.
- Some users report issues with security, such as certificate warnings.
- The system may feel too broad and include unnecessary features for some businesses.
- Limited integrations and outdated portal options (e.g., using Joomla instead of more modern platforms).
1CRM's Support Options
1CRM's Alternatives
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