20Miles logo

20Miles

by 20Miles · Since 2019
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ActiveAvailable globallyCloud
Quick facts
Vendor20Miles
Year launched2019
StatusActive
Location38 Keyes Ave, San Francisco, California 94129, US
Countries servedGlobal
Languages10
Integrations2+
Free tier
Free trialYES
Contact sales

About 20Miles

20Miles is a software platform from 20Miles that supports insurance technology. It provides tools for managing policies, claims, and customer relationships so users can efficiently handle various insurance processes. With its recent acquisition by NowCerts and integration into MomentumAMP, 20Miles improves its capabilities within the insurance sector. The platform allows agents to access real-time data, automate client communications, and provide reporting features to track performance. Key capabilities: policy management claims processing customer relationship management data analytics reporting features Best for: insurance agents and brokers that need effective tools for managing their operations.

20Miles by 20Miles is a specialized CRM software designed primarily to cater to commercial insurance agents, sales teams, producers, account managers, business development representatives, and insurance brokers. Its core purpose is to automate and streamline follow-up communication, proposal tracking, and deal management—helping sales professionals stay on top of client interactions without letting opportunities slip through the cracks. Built to reduce the friction often encountered in traditional CRM systems, 20Miles emphasizes automation, personalization, and productivity. The platform is equipped with smart follow-up reminders, email tracking, proposal generation tools, and pipeline visibility, all structured to help users convert more leads with less effort. The user interface of 20Miles is thoughtfully crafted with simplicity and efficiency in mind. Upon logging in, users are greeted with a clean and modern dashboard that highlights key metrics and tasks. Navigation is intuitive, thanks to a sidebar menu that neatly categorizes core functionalities such as templates, pipelines, contacts, and email history. The platform does an excellent job of minimizing clutter while still presenting all necessary data in a digestible format.

Pros & Cons

What users like
  • +Insurance Agent Specific: Built precisely for commercial insurance agents, addressing their unique prospecting, sales, and renewal needs.
  • +Results-Oriented: Focuses on driving business results (relationships, revenue, renewals, results) rather than just activity logging.
  • +AI-Powered Insights: Features an AI Recommendation Engine and "Hottest Prospects" identification, leveraging data on engagement to guide actions.
  • +Time-Saving Automation: Offers pre-built templates and workflows for common scenarios (renewals, referrals, new business) to streamline processes.
  • +Integration Capabilities: Integrates with Salesforce and offers a Gmail plugin, enhancing connectivity with existing tools.
What users flag
  • Niche-Specific: Its strong focus on commercial insurance agents might make it less suitable or flexible for other industries.
  • Limited Public Reviews (from the text): The provided text mostly features testimonials, without a broad range of external reviews that might offer more diverse perspectives.
  • Copyright Date (2021): The website's copyright date is 2021, which could suggest the information might not reflect the very latest updates or features.

Features

Key features

Commercial Insurance Agent Focused
Specifically designed to meet the unique needs of commercial insurance agents for prospecting and sales.
AI Recommendation Engine
Recommends the "next best action" for each contact, helping agents prioritize and nurture relationships.
Hot Prospect Identification
Tracks engagement (email opens, clicks, replies) to automatically identify and prioritize the hottest leads.
Pre-built, Proven Templates
Offers ready-to-use templates and workflows for various scenarios (renewals, referrals, new business prospecting).
Results-Oriented CRM
Focuses on driving business results in acquisition, retention, and relationships, rather than just activity logging.

Additional features

CRM (Customer Relationship Management)
Core functionality for managing relationships and sales.
Relationship Management
Helps agents manage and nurture relationships with prospects and clients.
Revenue Generation Focus
Designed to increase revenue through effective prospecting and sales.
Renewal Management
Provides tools and templates specifically for managing and securing renewals.
Prospecting System
A complete system for identifying, engaging, and converting prospects.
Pre-built Templates & Workflows
Ready-to-use templates for renewals, referrals, and new business prospecting.
AI Recommendation Engine
Provides "next best action" suggestions for each contact based on their engagement and relationship status.
Engagement Tracking
Monitors actions like email opens, link clicks, and replies to gauge prospect interest.
Pipeline Prioritization
Automatically prioritizes prospects based on their real engagement levels.
Scalable Marketing and Sales Machine
Aims to help agents build a sustainable process for growth.
Integration with Salesforce
Offers a "20miles for Salesforce" download, indicating potential integration.
Gmail Plugin
Available for download, suggesting integration with Gmail for email management.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Solo

USD 49

Small Agency

USD 229

Agency Pro

USD 499

Countries & Languages

Global
Countries served
10
Interface languages
15
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchChineseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇲🇽MXN🇸🇬SGD🇭🇰HKD🇳🇿NZD🇿🇦ZAR🇧🇷BRL

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