About 247Unified
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247Unified Details
Vendor
M247
Year Launched
2000
Location
Turing House, Archway 5, Manchester M15 5RL.
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Japanese, Chinese
Users
Small & Medium Enterprises (SMEs), Large Enterprises, Government & Public Sector Organizations, Educational Institutions
Industries Served
Enterprises (SMEs & Large Corporations), Government, Education (BUaaS for further education), Retail, Pharmaceuticals, Finance & Banking, Healthcare, Manufacturing, Telecommunications
Tags
Contact Center, 247Unified
247Unified's In-App Market Place
Does 247Unified have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), JPY (¥), CAD ($), CHF (Fr.), CNY (¥), SEK (kr), INR (₹)
Pros & Cons
- Comprehensive Solutions – Covers connectivity, cloud, security, and communications.
- Microsoft Integration – Seamless Teams Direct Routing, analytics, and call recording.
- Global Reach – Services available across multiple international locations.
- Automation & Self-Service – Easy provisioning and management via My247 Portal.
- Strong Security – Managed firewall, cyber risk assessment, and incident response
- Complex Setup – Some advanced features may require IT expertise.
- Costly for Small Businesses – Premium services may not fit all budgets.
- Limited In-App Marketplace – Fewer third-party integrations compared to competitors.
- Potential Learning Curve – Users may need time to adapt to automation tools.
- Support Response Time – 24/7 support available, but response times may vary.