24online logo

24online

by 24online Info Technologies · Since 1999
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ActiveAvailable globallyCloud
Quick facts
Vendor24online Info Technologies
Year launched1999
StatusActive
Location24online Info Technologies Pvt. Ltd J1/12, 4th Floor, Block EP & GP, Indo-Japan House Salt Lake Kolkatta - 700091, INDIA
Countries servedGlobal
Languages10
Integrations1+
Free tier
Free trial
Contact sales

About 24online

24online is a network management software from 24online Info Technologies that provides solutions for internet service providers and network administrators. It combines user authentication, bandwidth management, and reporting tools so that organizations can effectively manage their network resources. The software supports various connectivity options and can be customized to fit different network infrastructures. Additionally, it includes features for user management and monitoring, which helps in maintaining network performance and security. Key capabilities: user authentication bandwidth management reporting tools connectivity options monitoring features Best for: internet service providers and network administrators that need to manage user access and network performance efficiently.

24online is a robust billing and provisioning software solution specifically designed to cater to the needs of Internet Service Providers (ISPs) and Wireless Internet Service Providers (WISPs). It offers a full suite of features aimed at automating and streamlining billing processes, managing customer relationships, and improving operational efficiency. As the demand for reliable and scalable billing solutions grows within the ISP and WISP sectors, 24online stands out for its comprehensive capabilities that address various aspects of the service delivery lifecycle. The software’s functionality covers all essential aspects of billing, invoicing, and financial management. Automated billing ensures accuracy in charge calculation and invoicing, with support for recurring billing and dynamic pricing models based on usage patterns. Payment processing is integrated with multiple payment gateways, enabling seamless transactions and tax calculations, which are crucial for ensuring compliance. Additionally, 24online’s customer relationship management (CRM) features offer tools for managing customer accounts, tracking service issues, and facilitating communication, ensuring a smooth customer experience. 24online’s revenue management tools are designed to help service providers optimize pricing strategies and improve profitability by analyzing customer usage data.

Pros & Cons

What users like
  • +Comprehensive feature set for ISPs and WISPs
  • +Strong focus on security and reliability
  • +Robust performance and scalability
  • +Customizable to meet specific business needs
  • +Good customer support
What users flag
  • Limited information available on user interface and ease of use
  • Potential steep learning curve for complex configurations
  • May require technical expertise for optimal utilization

Features

Key features

Billing and Invoicing
Automated billing, recurring billing, rating, invoicing, payment processing, and tax calculation.
Customer Relationship Management (CRM)
Customer management, account management, and communication tools.
Product Catalog and Pricing
Configure, price, and quote products and services.
Order Management
Process orders, track fulfillment, and manage inventory.
Revenue Management
Track revenue, analyze usage patterns, and optimize pricing strategies.
Financial Management
Manage accounts receivable, accounts payable, and generate financial reports.
Provisioning
Automate provisioning of services and products.
Partner Management
Manage partner relationships, commissions, and settlements.
Reporting and Analytics
Generate detailed reports on business performance, customer usage, and financial metrics.

Additional features

Billing and Invoicing
Automated billing, recurring billing, rating, invoicing, payment processing, and tax calculation.
Customer Relationship Management (CRM)
Customer management, account management, and communication tools.
Product Catalog and Pricing
Configure, price, and quote products and services.
Order Management
Process orders, track fulfillment, and manage inventory.
Revenue Management
Track revenue, analyze usage patterns, and optimize pricing strategies.
Financial Management
Manage accounts receivable, accounts payable, and generate financial reports.
Provisioning
Automate provisioning of services and products.
Partner Management
Manage partner relationships, commissions, and settlements.
Reporting and Analytics
Generate detailed reports on business performance, customer usage, and financial metrics.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
14
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseChineseJapaneseKoreanRussian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇳CNY🇮🇳INR🇷🇺RUB🇰🇷KRW🇨🇭CHF🇭🇰HKD🇸🇬SGD🇸🇪SEK

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