About Powercode Command
Powercode Command is a BSS/OSS platform for regional Internet Service Providers (ISPs). It combines billing, customer accounts, provisioning, ticketing, scheduling, and inventory management. The software supports fiber, wireless, and hybrid networks.
Powercode Command is a comprehensive BSS/OSS software suite designed specifically for regional ISPs, including WISPs, FISPs, and small cable operators. It consolidates core business operations into a single on-premise platform. Key functions include recurring billing, automated service provisioning for major hardware vendors, a full ticketing system, and field service dispatching. The platform also features robust inventory management and a white-labeled customer portal. A notable feature is its native support for IPv6 with Prefix Delegation, which is critical for modern network operators. While pricing is not publicly listed and requires a demo, the software is positioned as a scalable solution for operators who have outgrown simpler tools but do not require an enterprise-scale BSS. Support is available via email and phone during business hours.
Pros & Cons
- Consolidates numerous ISP operations (billing, provisioning, support) into a single platform.
- Runs on-premise, giving operators full control over their customer and network data.
- Provides deep, WISP-specific workflows and supports major fixed-wireless and fiber equipment vendors.
- Includes native support for IPv6 with Prefix Delegation.
- Features a customer-facing portal for self-service payments and support tickets.
- Pricing is not publicly available and requires contacting sales for a quote.
- The platform is on-premise only, which may not suit operators looking for a cloud-hosted SaaS solution.
- No free trial or free tier is mentioned on the website.
Features
Key features
Manages recurring billing, prorations, taxes, and payments (ACH, credit card).
Automates service activation, plan changes, and suspensions for various network equipment vendors.
Handles service requests, internal tasks, and escalations with an email-to-ticket feature.
Provides tech assignment, route optimization, and calendar views for field crews.
Tracks equipment from warehouse to subscriber installation, including serialized inventory and RMAs.
Manages IPv4 and IPv6 pools, including Prefix Delegation, when paired with Powercode Link.
Offers a white-labeled portal for customers to pay bills, change services, and view tickets.
Additional features
Generates reports for AR, revenue, churn, and MRR, with QuickBooks integration.
Integrates VoIP plan management and CDR rating into the billing system.
Provides a full UAPI and webhooks for custom integrations.
Handles multi-brand and multi-jurisdiction tax requirements.
Allows technicians to provide updates from a mobile device in the field.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Powercode Command
Powercode Command is a BSS/OSS platform for regional Internet Service Providers (ISPs). It combines billing, customer accounts, provisioning, ticketing, scheduling, and inventory management. The software supports fiber, wireless, and hybrid networks.
Powercode Command Details
Powercode Command's In-App Market Place
Does Powercode Command have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD
Pros & Cons
- Consolidates numerous ISP operations (billing, provisioning, support) into a single platform.
- Runs on-premise, giving operators full control over their customer and network data.
- Provides deep, WISP-specific workflows and supports major fixed-wireless and fiber equipment vendors.
- Includes native support for IPv6 with Prefix Delegation.
- Features a customer-facing portal for self-service payments and support tickets.
- Pricing is not publicly available and requires contacting sales for a quote.
- The platform is on-premise only, which may not suit operators looking for a cloud-hosted SaaS solution.
- No free trial or free tier is mentioned on the website.
Powercode Command's Support Options
Powercode Command's Alternatives
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