360 Feedback logo

360 Feedback

by Qualtrics · Since 2002
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ActiveAvailable globallyCloud
Quick facts
VendorQualtrics
Year launched2002
StatusActive
LocationSeattle, Washington, United States
Countries servedGlobal
Languages10
Integrations88+
Free tier
Free trial
Contact salesYES

About 360 Feedback

Qualtrics 360 Feedback is a performance management software from Qualtrics that uses intelligent scheduling and self-initiated feedback capabilities to ensure continuous, relevant insights throughout the employee lifecycle. It provides features such as Employee use Suite, Employee Engagement, Employee Pulse, Employee Research, and Candidate use so organizations can develop their employees at scale. This platform helps illuminate performance patterns with data-driven intelligence, allowing for more informed developmental decisions. Key capabilities: Employee use Suite Employee Engagement Employee Pulse Employee Research Candidate use Best for: organizations that need comprehensive feedback systems for employee performance and development.

360 Feedback by Qualtrics is a robust software designed to facilitate 360 degree feedback processes within organizations. Its standout features include customizable surveys, multi-rater assessments, and detailed reporting tools. The user interface of 360 Feedback is clean, intuitive, and user-friendly. It allows users to easily navigate through the various functions and settings, creating a seamless experience. The design elements, such as drag-and-drop survey builders and interactive dashboards, enhance the overall user experience. One of the core functionalities that sets 360 Feedback apart from its competitors is its ability to gather feedback from multiple sources, including managers, peers, and direct reports. This comprehensive approach provides a holistic view of an individual's performance and development areas. Additionally, the software offers real-time feedback capabilities, enabling timely and actionable insights. In terms of performance, 360 Feedback excels in speed, efficiency, and reliability. It can handle large datasets and complex operations with ease, ensuring smooth data processing and analysis. The software's integrations with other tools are seamless, allowing users to connect it with their existing HR systems and platforms.

Pros & Cons

What users like
  • +Provides a well-rounded view of an employee's performance
  • +Helps identify strengths, weaknesses, and development opportunities
  • +Creates a safe space for feedback
  • +Improves communication
  • +Easy to administer even to large groups
  • +Outstanding customer support
  • +Easy to set up and administer surveys
  • +Good for capturing information from internal and - external customers
  • +Easy to use intuitively
What users flag
  • Steep learning curve for administrators to set up and customize the 360 feedback process
  • Limited options for generating reports and analyzing data compared to other 360 feedback software
  • High price with a complex pricing model
  • Long wait times for customer support (over 1 hour)
  • Difficulty setting up dashboards and getting help (may take days)

Features

Key features

Automated nomination, evaluation, and reporting workflows
Participant portal for employee self-service
Integration with learning management systems (LMS) and other third-party content
Anonymity thresholds for confidential feedback
Real-time analytics and data visualization
Integration with Qualtrics EmployeeXM platform for broader employee experience insights

Additional features

Employee development
Enables personalized development plans with feedback from managers, peers, and others.
Actionable insights
Provides reports with relevant insights tailored to the employee's role.
Learning resources
Connects to learning resources like LMS courseware to help address development gaps.
Confidentiality
Ensures anonymity through anonymity thresholds while collecting feedback.
Customizable workflows
Allows creation of flexible workflows with options for selecting evaluators, managers, and subjects.
Personalized reports
Delivers reports with comprehensive feedback based on the employee's role and development plan.
Customizable competencies
Enables designing and using custom competencies that reflect the organization's culture and values.
Identification of development gaps
Helps identify areas for improvement across the organization.
Centralized dashboard
Offers a centralized and flexible dashboard to access aggregated 360 results.
Analytics and visualization
Provides real-time analytics and data visualization for development opportunities.
Connection to business metrics
Connects development outcomes with business metrics to demonstrate the impact.
Integration with other Qualtrics products
Integrates with other Qualtrics EmployeeXM platform solutions.
Initiating assessments
Allows initiating 360 assessments from the engagement dashboard for deeper dives.
Employee Lifecycle insights
Connects 360 Development outcomes with other employee Lifecycle moments for a comprehensive view.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
10
Interface languages
8
Billing currencies

Interface languages

GermanEnglishFrenchItalianJapanesePortugueseSpanishChinese (Simplified)DeutschKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR

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