3GBusiness logo

3GBusiness

by 3GVision · Since 2005
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ActiveAvailable globallyCloud
Quick facts
Vendor3GVision
Year launched2005
StatusActive
Location177-219 Mitchell Road Erskineville 2043 Australia
Countries servedGlobal
Languages10
Integrations1+
Free tierN/A
Free trialYES
Contact salesYES

About 3GBusiness

3GBusiness is a business process automation software from 3GVision that supports various operational needs. It provides features such as CRM for skin care clinics, custom accounting solutions, and sales automation tools to help improve efficiency and manage customer relationships effectively. The software includes functionalities for business automation and process automation, which assist organizations in simplifying workflows. Additionally, it offers support resources and a blog for user guidance. Key capabilities: CRM for skin care clinics Custom accounting solutions Sales automation tools Business automation Process automation Best for: businesses in the skin care industry that need comprehensive management solutions for operations and customer engagement.

3GBusiness by 3GVision is an impressively robust and forward-thinking business automation platform that merges the power of CRM, marketing, operations, and communication tools into one seamless cloud-based ecosystem. What sets it apart from typical CRMs on the market is its deep commitment to intelligent automation. Rather than simply tracking sales or customer information, 3GBusiness empowers users to build and deploy highly sophisticated business processes through its built-in Automation Engine. This allows for the creation of Assisted, Unassisted, Autonomous, and even Cognitive Processes—features typically only seen in high-end Robotic Process Automation (RPA) systems. This makes 3GBusiness not just a software suite, but an engine of transformation for small to mid-sized enterprises seeking to accelerate their growth, improve productivity, and eliminate inefficiencies. Its promise to help businesses “reduce costs, increase sales, and gain more customers” is more than just a tagline—it's rooted in tangible, automation-driven improvements that many users have validated in their testimonials. The interface design and usability of 3GBusiness play a significant role in its broad appeal.

Pros & Cons

Pros
  • Comprehensive cloud-based business automation system with over 30 integrated tools.
  • Automates sales, marketing, and administrative tasks to boost productivity.
  • Includes built-in workflow management for process automation.
  • Enhances customer engagement through AutoPilot Marketing.
  • Provides real-time tracking and scheduling via an advanced calendar system.
  • Centralized messaging system to streamline communications.
  • Promises significant cost and productivity improvements.
  • Offers a 30-day money-back guarantee for risk-free testing.
Cons
  • May have a steep learning curve for businesses unfamiliar with automation.
  • Heavy reliance on automation may not suit companies preferring manual processes.
  • Pricing details beyond monthly costs are not explicitly stated.
  • No mention of AI-driven predictive analytics or advanced reporting capabilities.

Features

Key features

Integrated "Office 365-like" Apps with Unified Database

3G Business stands out by offering over 30 business automation apps, mirroring the familiar experience of Office 365, all of which store data in a single, unified database. This centralizes information and streamlines operations across various functions.

In-built Automation Engine with Advanced Process Creation

The software features a powerful "Automation Engine" that allows for the creation of thousands of Assisted, Unassisted, Autonomous, and Cognitive Processes. This capability goes beyond standard RPA, offering highly sophisticated and flexible automation for various business tasks.

3GB AutoPilot Marketing for Lead Nurturing & Referrals

This distinctive feature automates lead nurturing, ensuring no lead is wasted, and enables the implementation of "Refer A Friend" offers into regular customer correspondence. This is a proactive approach to continuous customer acquisition.

Comprehensive Customer File with Extensive Customization

The CRM automatically compiles all customer data into a single file with thousands of customizable fields, tasks, actions, workflow, notes, and all communications (documents, pictures, emails, faxes, SMS, voicemail). This provides an unparalleled 360-degree view of each customer.

Multi-Resource MS Outlook-like Calendar with Automation

The 3GB Calendar is exceptionally powerful, offering auto-appointment confirmations, one-click bookings, recurring appointments, auto-invoice creation, and SMS confirmations/reminders. It also syncs with field staff's mobile devices, greatly simplifying scheduling and field service management.

Centralized Omni-Messaging System

It unifies all customer and staff messaging (email, fax, SMS, VMS, web forms) into one system. This ensures no message or attachment is ever misplaced and automatically files communications to the appropriate customer file.

Additional features

Business Automation

General capability to automate business processes.

Cost Reduction

Aims to reduce operational expenses.

Increased Sales

Designed to boost sales figures.

Customer Acquisition

Helps in getting more new customers.

Productivity Increase

Improves the efficiency and output of staff.

Sales & Marketing Automation

Automates tasks within sales and marketing functions.

Admin & Accounts Automation

Automates administrative and accounting tasks.

30+ Office 365-like Apps

Offers a wide range of integrated applications with familiar interfaces.

Single Database

All applications store data in one centralized database.

In-built Automation Engine

Powers the creation of various automated processes.

Assisted, Unassisted, Autonomous, and Cognitive Processes

Supports different levels of automation.

Workflow Manager

Tools to create and automate business processes.

Template Creation

Allows users to create and utilize templates for processes.

Sales Simplification

Streamlines sales processes to free up time.

Admin Simplification

Automates and simplifies administrative work.

3GB AutoPilot Marketing

Automates marketing campaigns.

Lead Nurturing Automation

Ensures consistent follow-up with leads.

Refer A Friend Offers

Facilitates referral programs for customer acquisition.

Up-sell, Cross-sell, Repeat Purchase Campaigns

Automates campaigns to maximize existing customer value.

Auto Quotes

Automates the generation of quotes.

Auto Follow-ups

Automates follow-up communications.

Lead Management Automation

Streamlines the process of managing leads.

Customer File with Customisable Fields

Stores all customer data in a central file with extensive customization options.

Tasks & Actions Management

Manages tasks and actions related to customer interactions.

Customer Notes

Allows for detailed notes within customer files.

Document Management

Automatically files all sent, received, and generated documents, pictures, emails, faxes, SMS, and voicemails within customer files.

Job/Services Management

Comprehensive system for managing jobs and services.

Sales System

Manages sales processes, quotes, invoices, and outstanding payments.

Account System

Provides a complete view of account balances.

Staff Management

Helps manage business and staff more efficiently.

3GB Workflow and Action Management Systems

Automatically reminds staff of tasks, deadlines, and methods, monitors workloads, and distributes work evenly.

Multi-Resource MS Outlook-like Calendar

A powerful calendar system with various automation features.

Auto-Appointment Confirmations

Automatically confirms appointments.

One-Click Appointment Bookings

Simplifies the scheduling process.

Recurring Appointments

Manages regularly scheduled appointments.

Auto-Invoice Creation from Calendar

Automatically generates invoices based on calendar entries.

SMS Confirmation and Reminders (Calendar)

Sends SMS confirmations and reminders for appointments.

Mobile Device Calendar Sync

Automatically syncs calendar data with field staff's mobile devices.

Centralized Messaging System

Consolidates all messaging (email, fax, SMS, VMS, web forms) to and from customers and staff.

Automatic Filing of Attachments

Files scanned documents, pictures, and other attachments to customer files.

Company, Department, X-Box, My and Personal Message Viewing/Searching

Provides categorized access to messages.

Small Business CRM

Specific solution tailored for small businesses.

In-House Sales CRM

Designed for internal sales team management.

Call Centre CRM

Specific solution for call center operations.

Service CRM

Tailored for service-oriented businesses.

Clinics CRM Software

Specific CRM solution for clinics.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseRussianChineseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇿🇦ZAR

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