About 3GBusiness
3GBusiness is a business process automation software from 3GVision that supports various operational needs. It provides features such as CRM for skin care clinics, custom accounting solutions, and sales automation tools to help improve efficiency and manage customer relationships effectively. The software includes functionalities for business automation and process automation, which assist organizations in simplifying workflows. Additionally, it offers support resources and a blog for user guidance. Key capabilities: CRM for skin care clinics Custom accounting solutions Sales automation tools Business automation Process automation Best for: businesses in the skin care industry that need comprehensive management solutions for operations and customer engagement.
3GBusiness by 3GVision is an impressively robust and forward-thinking business automation platform that merges the power of CRM, marketing, operations, and communication tools into one seamless cloud-based ecosystem. What sets it apart from typical CRMs on the market is its deep commitment to intelligent automation. Rather than simply tracking sales or customer information, 3GBusiness empowers users to build and deploy highly sophisticated business processes through its built-in Automation Engine. This allows for the creation of Assisted, Unassisted, Autonomous, and even Cognitive Processes—features typically only seen in high-end Robotic Process Automation (RPA) systems. This makes 3GBusiness not just a software suite, but an engine of transformation for small to mid-sized enterprises seeking to accelerate their growth, improve productivity, and eliminate inefficiencies. Its promise to help businesses “reduce costs, increase sales, and gain more customers” is more than just a tagline—it's rooted in tangible, automation-driven improvements that many users have validated in their testimonials. The interface design and usability of 3GBusiness play a significant role in its broad appeal.
Pros & Cons
- +Comprehensive cloud-based business automation system with over 30 integrated tools.
- +Automates sales, marketing, and administrative tasks to boost productivity.
- +Includes built-in workflow management for process automation.
- +Enhances customer engagement through AutoPilot Marketing.
- +Provides real-time tracking and scheduling via an advanced calendar system.
- +Centralized messaging system to streamline communications.
- +Promises significant cost and productivity improvements.
- +Offers a 30-day money-back guarantee for risk-free testing.
- −May have a steep learning curve for businesses unfamiliar with automation.
- −Heavy reliance on automation may not suit companies preferring manual processes.
- −Pricing details beyond monthly costs are not explicitly stated.
- −No mention of AI-driven predictive analytics or advanced reporting capabilities.
Features
Key features
- Integrated "Office 365-like" Apps with Unified Database
- 3G Business stands out by offering over 30 business automation apps, mirroring the familiar experience of Office 365, all of which store data in a single, unified database. This centralizes information and streamlines operations across various functions.
- In-built Automation Engine with Advanced Process Creation
- The software features a powerful "Automation Engine" that allows for the creation of thousands of Assisted, Unassisted, Autonomous, and Cognitive Processes. This capability goes beyond standard RPA, offering highly sophisticated and flexible automation for various business tasks.
- 3GB AutoPilot Marketing for Lead Nurturing & Referrals
- This distinctive feature automates lead nurturing, ensuring no lead is wasted, and enables the implementation of "Refer A Friend" offers into regular customer correspondence. This is a proactive approach to continuous customer acquisition.
- Comprehensive Customer File with Extensive Customization
- The CRM automatically compiles all customer data into a single file with thousands of customizable fields, tasks, actions, workflow, notes, and all communications (documents, pictures, emails, faxes, SMS, voicemail). This provides an unparalleled 360-degree view of each customer.
- Multi-Resource MS Outlook-like Calendar with Automation
- The 3GB Calendar is exceptionally powerful, offering auto-appointment confirmations, one-click bookings, recurring appointments, auto-invoice creation, and SMS confirmations/reminders. It also syncs with field staff's mobile devices, greatly simplifying scheduling and field service management.
- Centralized Omni-Messaging System
- It unifies all customer and staff messaging (email, fax, SMS, VMS, web forms) into one system. This ensures no message or attachment is ever misplaced and automatically files communications to the appropriate customer file.
Additional features
- Business Automation
- General capability to automate business processes.
- Cost Reduction
- Aims to reduce operational expenses.
- Increased Sales
- Designed to boost sales figures.
- Customer Acquisition
- Helps in getting more new customers.
- Productivity Increase
- Improves the efficiency and output of staff.
- Sales & Marketing Automation
- Automates tasks within sales and marketing functions.
- Admin & Accounts Automation
- Automates administrative and accounting tasks.
- 30+ Office 365-like Apps
- Offers a wide range of integrated applications with familiar interfaces.
- Single Database
- All applications store data in one centralized database.
- In-built Automation Engine
- Powers the creation of various automated processes.
- Assisted, Unassisted, Autonomous, and Cognitive Processes
- Supports different levels of automation.
- Workflow Manager
- Tools to create and automate business processes.
- Template Creation
- Allows users to create and utilize templates for processes.
- Sales Simplification
- Streamlines sales processes to free up time.
- Admin Simplification
- Automates and simplifies administrative work.
- 3GB AutoPilot Marketing
- Automates marketing campaigns.
- Lead Nurturing Automation
- Ensures consistent follow-up with leads.
- Refer A Friend Offers
- Facilitates referral programs for customer acquisition.
- Up-sell, Cross-sell, Repeat Purchase Campaigns
- Automates campaigns to maximize existing customer value.
- Auto Quotes
- Automates the generation of quotes.
- Auto Follow-ups
- Automates follow-up communications.
- Lead Management Automation
- Streamlines the process of managing leads.
- Customer File with Customisable Fields
- Stores all customer data in a central file with extensive customization options.
- Tasks & Actions Management
- Manages tasks and actions related to customer interactions.
- Customer Notes
- Allows for detailed notes within customer files.
- Document Management
- Automatically files all sent, received, and generated documents, pictures, emails, faxes, SMS, and voicemails within customer files.
- Job/Services Management
- Comprehensive system for managing jobs and services.
- Sales System
- Manages sales processes, quotes, invoices, and outstanding payments.
- Account System
- Provides a complete view of account balances.
- Staff Management
- Helps manage business and staff more efficiently.
- 3GB Workflow and Action Management Systems
- Automatically reminds staff of tasks, deadlines, and methods, monitors workloads, and distributes work evenly.
- Multi-Resource MS Outlook-like Calendar
- A powerful calendar system with various automation features.
- Auto-Appointment Confirmations
- Automatically confirms appointments.
- One-Click Appointment Bookings
- Simplifies the scheduling process.
- Recurring Appointments
- Manages regularly scheduled appointments.
- Auto-Invoice Creation from Calendar
- Automatically generates invoices based on calendar entries.
- SMS Confirmation and Reminders (Calendar)
- Sends SMS confirmations and reminders for appointments.
- Mobile Device Calendar Sync
- Automatically syncs calendar data with field staff's mobile devices.
- Centralized Messaging System
- Consolidates all messaging (email, fax, SMS, VMS, web forms) to and from customers and staff.
- Automatic Filing of Attachments
- Files scanned documents, pictures, and other attachments to customer files.
- Company, Department, X-Box, My and Personal Message Viewing/Searching
- Provides categorized access to messages.
- Small Business CRM
- Specific solution tailored for small businesses.
- In-House Sales CRM
- Designed for internal sales team management.
- Call Centre CRM
- Specific solution for call center operations.
- Service CRM
- Tailored for service-oriented businesses.
- Clinics CRM Software
- Specific CRM solution for clinics.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About 3GBusiness
3GBusiness is a business process automation software from 3GVision that supports various operational needs. It provides features such as CRM for skin care clinics, custom accounting solutions, and sales automation tools to help improve efficiency and manage customer relationships effectively. The software includes functionalities for business automation and process automation, which assist organizations in simplifying workflows. Additionally, it offers support resources and a blog for user guidance. Key capabilities: CRM for skin care clinics Custom accounting solutions Sales automation tools Business automation Process automation Best for: businesses in the skin care industry that need comprehensive management solutions for operations and customer engagement.
3GBusiness Details
3GBusiness's In-App Market Place
Does 3GBusiness have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CNY (¥), INR (₹), RUB (₽), BRL (R$), ZAR (R)
Pros & Cons
- Comprehensive cloud-based business automation system with over 30 integrated tools.
- Automates sales, marketing, and administrative tasks to boost productivity.
- Includes built-in workflow management for process automation.
- Enhances customer engagement through AutoPilot Marketing.
- Provides real-time tracking and scheduling via an advanced calendar system.
- Centralized messaging system to streamline communications.
- Promises significant cost and productivity improvements.
- Offers a 30-day money-back guarantee for risk-free testing.
- May have a steep learning curve for businesses unfamiliar with automation.
- Heavy reliance on automation may not suit companies preferring manual processes.
- Pricing details beyond monthly costs are not explicitly stated.
- No mention of AI-driven predictive analytics or advanced reporting capabilities.
3GBusiness's Support Options
Email Address
support@3gb.com.auContact
+61 2 8006 14963GBusiness's Alternatives
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