3sigma logo

3sigma

by 3sigma
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ActiveAvailable globallyCloud
Quick facts
Vendor3sigma
Year launched
StatusActive
Location501, 5th Floor, Spazedge, sector 47 Gurugram, Haryana, India
Countries servedGlobal
Languages11
Integrations29+
Free tier
Free trialYES
Contact sales

About 3sigma

3sigma is a CRM software from 3sigma that helps automate the sales process. It combines lead management, performance tracking, and deal closure tools so sales teams can achieve higher efficiency. This platform simplifies the management of sales leads, allowing for better organization and follow-up. Additionally, it provides insights into sales performance, helping teams make informed decisions based on data analysis. With 3sigma, users can monitor the sales pipeline and identify opportunities for growth. Key capabilities: lead automation performance analytics deal tracking sales pipeline management reporting tools Best for: sales teams that need to manage leads and improve closing rates.

3Sigma CRM stands out as a highly specialized mobile-first CRM solution tailored to meet the dynamic needs of small businesses, marketers, and mobile sales teams, particularly in India. Its core strength lies in its seamless mobile usability, designed with an intuitive and responsive interface that supports sales professionals working on the go. This focus on mobility means users can efficiently manage leads, communicate, and close deals directly from their smartphones, significantly reducing downtime and enhancing productivity. The deep integration with WhatsApp Business API is a standout feature, addressing a critical communication channel widely used in many markets. This integration includes a shared team inbox, bulk messaging, templated responses, and automation capabilities, all of which streamline customer engagement and help maintain consistent communication. Additionally, the platform’s advanced call management tools, such as one-tap calling, auto-dialing, call logging, and recording, enhance telecalling efficiency—an essential aspect for teams reliant on voice interactions to drive sales.

Pros & Cons

What users like
  • +Mobile-first CRM optimized for sales teams on the move.
  • +Auto-imports leads from multiple sources like Facebook, Google, and IndiaMART.
  • +Seamless WhatsApp Business integration with bulk messaging and shared team inbox.
  • +One-tap calling with automatic call logs and recordings.
  • +Smart follow-up automation to prevent leads from going cold.
  • +Powerful automation tools for lead assignment, reminders, and marketing campaigns.
  • +Customizable workflows and fields tailored to business needs.
  • +Industry-specific solutions for real estate, education, telecalling, manufacturing, and digital marketing.
What users flag
  • Primarily focused on mobile sales teams, potentially limiting broader business applications.
  • Reliance on third-party integrations means possible compatibility issues.
  • No clear mention of advanced AI-driven analytics or predictive insights.

Features

Key features

Mobile-First All-in-One CRM
3Sigma CRM is uniquely designed with a mobile-first approach, providing a comprehensive sales, marketing, and support solution optimized for sales teams on the go. This ensures that all essential tools are accessible from a smartphone, minimizing missed opportunities.
Deep WhatsApp Business Integration with Team Inbox
A standout feature is its seamless integration with WhatsApp Business, offering a shared team inbox, bulk messaging, templates, and automatic responses. This centralizes and streamlines customer communications on India's most popular messaging platform.
Advanced Call Management with Automation
The CRM provides sophisticated call functionalities including one-tap calling, auto-dialer, call recording, and automatic call logging. This significantly enhances telecalling efficiency and ensures every customer conversation is tracked and managed.
Smart Follow-up Automation & Lead Nurturing
3Sigma uses intelligent automation to ensure leads never go cold through automatic reminders, scheduled follow-ups, task management, and automated drip campaigns via WhatsApp and email. This optimizes the lead nurturing process for higher conversion rates.
Automated Multi-Source Lead Import & Scoring
The platform automatically imports leads from various sources like Facebook, Google, and IndiaMART, combined with custom lead scoring and intelligent distribution. This centralizes lead capture and prioritizes hot prospects for sales teams.
Custom Fields & Workflows for Tailored Solutions
Businesses can easily tailor the CRM to their specific needs by creating custom fields, stages, and workflows without requiring technical knowledge. This high degree of customization allows the software to adapt to diverse industry processes.

Additional features

Mobile-First CRM
Designed primarily for use on mobile devices.
All-in-one CRM Solution
Combines sales, marketing, and support functionalities.
Lead Capture
Ability to capture potential customer information.
Automated Follow-ups
Automatically sends reminders and scheduled communications to leads.
Deal Closure on the Go
Facilitates closing sales deals from mobile devices.
Auto-import Leads
Automatically pulls leads from sources like Facebook, Google, IndiaMART, and 15 other platforms.
WhatsApp Business Integration
Connects seamlessly with WhatsApp Business API for communication.
Shared Team Inbox (WhatsApp)
Allows multiple team members to access and reply to WhatsApp messages.
Bulk Messaging (WhatsApp)
Sends promotional messages, updates, or follow-ups to many contacts at once via WhatsApp.
Message Templates (WhatsApp)
Pre-saved message formats for quick responses on WhatsApp.
File & Catalog Sharing (WhatsApp)
Enables sharing of documents, images, and product catalogs within WhatsApp conversations.
One-tap Calling
Initiates calls with a single tap.
Automatic Call Logs
Automatically records details of calls made.
Call Recording
Records voice conversations for later review.
Auto-dialer
Automatically dials numbers for call volumes.
Smart Follow-up Automation
Ensures leads are followed up with consistently to prevent them from going cold.
Lead Management
Manages leads from capture to conversion, including lead scoring and intelligent distribution.
Intelligent Lead Distribution
Assigns leads to team members based on rules.
Comprehensive Lead Tracking
Monitors lead status and activities in a unified dashboard.
Powerful Automation
Creates custom workflows and automates repetitive tasks and triggered actions.
Team Collaboration
Facilitates real-time activity tracking, performance dashboards, and role-based permissions.
Custom Fields & Workflows
Allows users to tailor the CRM with custom data fields, sales stages, and automated processes.
Mobile-First Security
Provides enterprise-grade security with role-based access, data encryption, and secure cloud storage.
One-click Lead Imports
Simplifies the process of importing leads from various platforms.
Automated Lead Assignment
Automatically distributes leads to team members.
Custom Lead Scoring
Prioritizes leads based on predefined criteria.
Integrated WhatsApp Business API
Formal integration for business communication on WhatsApp.
Template Messages for Consistent Communication
Uses pre-written messages for standardized outreach.
Real-time Activity Tracking and Reporting
Monitors team activities and generates reports instantly.
Team Leaderboards and Performance Metrics
Displays team member performance data.
Conversion Funnel Analysis
Analyzes the sales funnel for individual team members.
Automated Drip Campaigns (WhatsApp & Email)
Sends sequences of automated messages.
Smart Lead Routing
Directs leads to the appropriate team members based on custom rules.
Instant Access to Lead Details (while calling)
Provides quick access to lead information during calls.
Track Follow-up Status
Monitors the status of follow-ups across the team.
Auto-assign Leads
Automatically assigns leads to team members.
Monitor Progress and Activity Live
Real-time oversight of team progress.
Full Visibility into Sales Pipeline
Provides a complete view of the sales process.
Professional Quotations & Invoices
Creates and tracks professional business documents.
Digital Product Catalogs
Allows sharing of digital catalogs with customers.
Order Tracking & Purchase History
Monitors customer orders and past purchases.
Personalized WhatsApp & Email Campaigns
Creates tailored marketing campaigns.
Bulk WhatsApp Campaigns with Personalization
Sends mass messages with individual customization.
Smart Email Sequences for Lead Nurturing
Automated series of emails to nurture leads.
Schedule Campaigns & Track Engagement
Plans campaigns and monitors their effectiveness.
Activity Feed
Provides a real-time stream of updates and actions.
Forms
Likely for lead capture or data collection.
Caller ID
Identifies incoming callers.
Reports & Analytics
Provides data insights and performance analysis.
Lightning Fast Performance
Optimized for speed, especially for mobile use.
Cloud Syncing
Ensures real-time data synchronization across all devices.
Industry-Specific CRM Solutions
Customized workflows and features for specific industries (Real Estate, Education, Telecalling, Manufacturing, Digital Marketing).
E-Commerce Website (mentioned in testimonial)
Implies support for e-commerce or a connection to e-commerce platforms.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
11
Interface languages
1
Billing currencies

Interface languages

EnglishFrenchGermanSpanishItalianPortugueseDutchRussianChineseJapaneseKorean

Billing currencies

🇮🇳INR

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