About 8SELECT
8SELECT is a content management software from 8SELECT that supports content curation and access control. It provides features such as page blocking, user access management, and content visibility settings so that administrators can manage user interactions with the content effectively. This solution allows organizations to restrict access to sensitive information while still enabling users to navigate available content smoothly. Specifically, it includes detailed user role configurations and customizable content permissions. Key capabilities: page blocking access management content visibility settings user role configurations customizable permissions Best for: organizations that need to control access to specific content for different user groups.
8SELECT is a compelling Software-as-a-Service (SaaS) solution that reimagines Customer Communications Management (CCM) in the context of e-commerce, offering a uniquely human-centric approach to online product recommendations. Unlike many traditional recommendation engines that rely entirely on algorithmic suggestions, 8SELECT is built around the idea of integrating human expertise into digital customer journeys. It positions itself as a “Human Experience Platform” (8.HX), with the central objective of enabling online retailers to provide authentic, human-generated product advice at scale. This strategic approach addresses a well-documented gap in modern e-commerce—the erosion of personal connection—by enabling businesses to combine personal expertise, AI, and automation. Through this integration, 8SELECT empowers businesses to improve customer engagement, increase the size of shopping carts, reduce product returns, and build lasting loyalty. The platform is described as being easy to use, suggesting a user interface that is thoughtfully designed for usability by a range of professionals such as e-commerce managers, marketing teams, and category managers. While the exact interface layout is not detailed in the documentation, the platform is praised for its accessibility and intuitive controls.
Pros & Cons
- Human-Centered Experience: Combines personal expert recommendations with AI for a balanced approach.
- Boosts Sales: Helps increase shopping cart sizes and conversion rates, leading to revenue growth.
- Scalable & Efficient: Reduces manual effort in creating product recommendations while keeping full control.
- Multi-Channel Integration: Works seamlessly across online shops, emails, and social media.
- Data-Driven Insights: Improves customer understanding with analytics and performance reporting.
- Dependency on Experts: Requires human expertise for recommendations, potentially adding to operational costs.
- Implementation Effort: Needs integration into existing e-commerce platforms, which may require resources.
- Limited to Retail & E-Commerce: Primarily benefits online retail businesses, limiting its scope outside that sector.
Features
Key features
8SELECT uniquely leverages human experts to provide high-quality product recommendations, differentiating itself from purely AI-driven solutions. This brings back the "human touch" to online shopping, improving customer experience.
The core offering is a cloud-based software that can be easily integrated into online shops, allowing retailers to scale their personalized advice without significant in-house infrastructure. This makes it accessible and manageable for various online businesses.
8.HX provides an easy-to-use tool that significantly automates and streamlines the complex process of creating cross-category product sets. This saves time and resources for category, marketing, and shop managers.
The platform features unique technology that constantly compares inventory and prices, ensuring that product recommendations are always accurate and up-to-date. This gives managers full control over the quality of recommendations.
8.HX enables retailers to deliver personalized product recommendations at various touchpoints, including the online shop, email, and social media. This comprehensive approach enhances customer loyalty and drives sales.
By providing needs-based product recommendations, 8SELECT helps customers make better purchasing decisions, leading to an average of 39% larger shopping carts and fewer returns. This directly impacts profitability.
Additional features
Offers personalized product suggestions created by human experts, designed to scale with business needs.
The name of the software platform, delivered as a scalable Software-as-a-Service, meaning it's cloud-based and accessible online.
Designed to be easily integrated into existing online retail websites.
Provides a user-friendly interface for managing product recommendations.
Simplifies and automates the creation of product bundles across different categories.
Ensures recommendations are always accurate and reflect current stock and pricing.
Allows managers to oversee and maintain the quality of displayed product recommendations.
Delivers personalized advice at various customer touchpoints (online shop, email, social media).
Helps customers make better purchasing decisions, leading to larger average order values (39% average increase).
Improved purchasing decisions also result in fewer product returns.
Targeted marketing activities and personalized up/cross-selling improve customer loyalty.
Personalized recommendations lead to more purchases.
Drives long-term growth in sales.
Enhances the customer journey by providing expert advice and information.
Builds stronger customer relationships, leading to more value over time.
Allows retailers to leverage their own experts to provide recommendations.
Brings human insight to all stages of the customer's interaction with the brand.
Blends human expertise with technology to optimize recommendation creation.
Streamlines the complex process of creating product recommendations and sets.
Allows users to set parameters for the platform to work and learn autonomously.
Gathers data on customer needs and purchasing behavior.
Provides analytics on how customers shop.
Generates reports with key performance indicators (KPIs) for daily optimization.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About 8SELECT
8SELECT is a content management software from 8SELECT that supports content curation and access control. It provides features such as page blocking, user access management, and content visibility settings so that administrators can manage user interactions with the content effectively. This solution allows organizations to restrict access to sensitive information while still enabling users to navigate available content smoothly. Specifically, it includes detailed user role configurations and customizable content permissions. Key capabilities: page blocking access management content visibility settings user role configurations customizable permissions Best for: organizations that need to control access to specific content for different user groups.
8SELECT Details
8SELECT's In-App Market Place
Does 8SELECT have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (Fr), CNY (¥), INR (₹), BRL (R$)
Pros & Cons
- Human-Centered Experience: Combines personal expert recommendations with AI for a balanced approach.
- Boosts Sales: Helps increase shopping cart sizes and conversion rates, leading to revenue growth.
- Scalable & Efficient: Reduces manual effort in creating product recommendations while keeping full control.
- Multi-Channel Integration: Works seamlessly across online shops, emails, and social media.
- Data-Driven Insights: Improves customer understanding with analytics and performance reporting.
- Dependency on Experts: Requires human expertise for recommendations, potentially adding to operational costs.
- Implementation Effort: Needs integration into existing e-commerce platforms, which may require resources.
- Limited to Retail & E-Commerce: Primarily benefits online retail businesses, limiting its scope outside that sector.
8SELECT's Support Options
Email Address
service@8select.de8SELECT's Alternatives
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