Simpu logo
0(0 reviews)
Software Status:Active

About Simpu

Simpu is a customer communication platform from Simpu that enables businesses with all-in-one tools. It includes Shared Inbox, Email Marketing, and SMS Marketing so teams can collaborate efficiently while engaging customers across multiple channels. With features like the ability to send SMS broadcasts at scale, build personalized email campaigns, and access a comprehensive help center, users can manage customer interactions effectively. Additionally, Simpu provides a blog filled with tips and resources for better customer engagement. Key capabilities: Shared Inbox SMS Marketing Email Marketing Blog Help Center Best for: businesses that need to manage customer communications and marketing efforts in a centralized manner.

Simpu Details

Vendor
Simpu
Year Launched
2019
Location
Headquarters 99 Hudson St, Floor 5, New York, New York 10013, US
Deployment
cloud
Training Options
documentation, demo
Countries Served
All countries
Languages
English
Users
small businesses, customer support teams, marketing teams, sales teams
Industries Served
software, ecommerce, retail, services
Tags
Simpu, unified communications, shared inbox, SMS marketing, email marketing, omnichannel messaging, customer support, team collaboration, CRM integration, helpdesk integration

Simpu's In-App Market Place

Does Simpu have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), NGN(₦)

Pros & Cons

  • Unified inbox reduces switching between multiple communication channels.
  • SMS delivery is fast and reliable for OTPs and reminders.
  • Pay-as-you-go email marketing saves costs for small businesses.
  • Internal notes and assignments improve team collaboration efficiency.
  • Integrations with CRMs centralize customer communication workflows.
  • Analytics lack depth compared to advanced competitors.
  • Scalability issues with very large enterprise message volumes.
  • Interface simplicity limits customization for power users.
  • =Integrations can be tricky to set up initially.

Simpu's Support Options

Simpu's Alternatives