About Stames 360
Stames 360 is a software platform from Stames Software that helps businesses unify their messaging, sales and other important data across multiple channels and apps. It provides features such as message tracking, response time metrics, and an integrated sales pipeline so teams can efficiently manage conversations. By consolidating communication into a single interface, Stames 360 reduces the risk of missed messages and minimizes the need for tab switching, allowing team members to be more organized and responsive. This platform ensures a consistent customer use, even when clients switch platforms. Key capabilities: multi-channel support sales pipeline management response time tracking messaging integration team collaboration Best for: businesses that need to unify their messaging and sales processes.
Stames 360 is a Unified Communications & Sales Platform designed to solve the "scattered message" problem for businesses. In 2026, it is the preferred solution for mid-sized African enterprises managing customer inquiries across WhatsApp, Instagram, Facebook, and Email. It turns every interaction into a trackable ticket, ensuring that "a DM never goes unanswered.
Pros & Cons
- Captures leads from social media that often get lost in individual employee phones.
- Executives can see exactly how fast their team is responding to customers.
- Connects with local payment gateways like Paystack to link chats to actual transactions.
- Setting up all social media webhooks and triggers can be technical for non-IT staff.
- While great for human-led support, its native "Chatbot" builders are less advanced than AI-first platforms.
- Users have noted the desktop version is significantly more robust than the mobile agent app.
Features
Key features
Consolidates every social media and email inquiry into one single dashboard for the entire team.
Allows managers to assign specific WhatsApp chats or emails to different agents with "Internal Notes" capability.
Ideal for companies with multiple branches, allowing each to have its own sub-platform under one corporate account.
Additional features
Automated routing and priority setting for customer issues.
Dashboards for tracking response times and customer satisfaction (CSAT).
Set triggers for follow-up emails or reminders.
Internal notes and team messaging to solve complex issues.
Built-in tools for data privacy and user profile management.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Stames 360
Stames 360 is a software platform from Stames Software that helps businesses unify their messaging, sales and other important data across multiple channels and apps. It provides features such as message tracking, response time metrics, and an integrated sales pipeline so teams can efficiently manage conversations. By consolidating communication into a single interface, Stames 360 reduces the risk of missed messages and minimizes the need for tab switching, allowing team members to be more organized and responsive. This platform ensures a consistent customer use, even when clients switch platforms. Key capabilities: multi-channel support sales pipeline management response time tracking messaging integration team collaboration Best for: businesses that need to unify their messaging and sales processes.
Stames 360 Details
Stames 360's In-App Market Place
Does Stames 360 have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD
Pros & Cons
- Captures leads from social media that often get lost in individual employee phones.
- Executives can see exactly how fast their team is responding to customers.
- Connects with local payment gateways like Paystack to link chats to actual transactions.
- Setting up all social media webhooks and triggers can be technical for non-IT staff.
- While great for human-led support, its native "Chatbot" builders are less advanced than AI-first platforms.
- Users have noted the desktop version is significantly more robust than the mobile agent app.
Stames 360's Support Options
Stames 360's Alternatives
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